2 Replies Latest reply: Sep 3, 2010 10:50 AM by wpociengel
Tommy Bahama Level 1 Level 1 (0 points)
In response to an earlier post about removing residue from an iPad screen, I was going to try the warm water on a cloth approach but I can't get the iPad out of the case now:). I have the commuter series I think is what it's called, it's the cheaper of the two otterbox iPad cases. I was going to try to clean my screen but I can't get the iPad out of the case to do it:). If anyone has any instruction on how to remove it I would greatly appreciate it

Macbook Pro, Mac OS X (10.5.5)
  • 1. Re: Removing iPad from otterbox case
    Tommy Bahama Level 1 Level 1 (0 points)
    Anyone have any info?
  • 2. Re: Removing iPad from otterbox case
    wpociengel Level 1 Level 1 (0 points)
    While I don't have that case, I have the Defender case, I also had an issue like this when I first got my case.

    My trouble, and maybe yours, was that I had somehow left some adhesive from the screen sticker on the face of the protector. That had bonded to the case front.

    If you suspect this is your problem then I would suggest that you very, very gently warm the case with a hairdryer to loosen the glue. YMMV If you ruin your case, iPad, burn down the house, start a riot or instigate a small war then let it be know it is not my fault. You accept all responsibility on yourself.

    But think about it you only have so many options:
    Heat
    Liquid
    Mechanical

    all could go wrong and anything could happen. Examine what is going on and see if the above suggestion applies.

    Oh and you could just ask the vendor as I have found them to be very helpful and willing to ensure you are happy with their product. I know I am.