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Success changing Apple ID name?

3781 Views 11 Replies Latest reply: Sep 16, 2010 4:23 PM by Ed State RSS
caneflyer Calculating status...
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Jun 19, 2010 5:10 AM
Wondering if anyone has had a successful experience changing their Apple ID name. My long-time Apple ID is an extinct email address, and I see that Apple does allow users to change their Apple ID name. But I'm concerned that this might cause me some issues or inconveniences with purchased music or iPhone apps. Any experiences folks can relay (either good or bad) would be appreciated.
iMac 3.06 GHz C2D, 15" MacBook Pro 2.8 GHz C2D, Mac OS X (10.6)
  • Karl Mitchell Calculating status...
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    Jun 19, 2010 12:14 PM (in response to caneflyer)
    I just did this and have immediately regretted it. My purchased iphone apps no longer allow me to download updates. Maybe there's a way around it, but I suspect this was a bad idea. Interested in hearing from anyone who has a way around it.
    MacBook Air, Mac OS X (10.6.4)
  • Ed State Level 2 Level 2 (445 points)
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    Sep 10, 2010 11:37 AM (in response to caneflyer)
    I just spent 2+ hours on the phone with some very UNhelpful Apple boys to find out the exact same thing.

    I, too, have an OLD OLD OLD email address that I used to sign up for iTunes 9 years ago. I've had a .mac email for almost 5 years now, and with the introduction of Ping, I wanted to finally consolidate all my stuff into ONE email/ID.

    But no!

    The fact that you cannot change your iTunes ID, is simply insane.

    And the fact they don't tell you that when you initially sign up that YOU CAN NEVER CHANGE THIS ID is a big problem.

    APPLE!

    FIX THIS !

    PS, my "discussions" email is different, too. And they won't let you "switch" this one, either.
    3.2GHz 8-Core MacPro, Mac OS X (10.6.4), 22G RAM
  • Meg St._Clair Level 8 Level 8 (37,520 points)
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    Sep 10, 2010 12:21 PM (in response to Ed State)
    But you can change the email address associated with the Apple ID. It doesn't have to be the same as the Apple ID itself.
    MacBook Core 2 Duo, Mac OS X (10.6.2), Current iPods: 3 Gen Nano 4 gig, 1st gen 16 gig Touch, 3rd Gen 32 gig Touch
  • Ed State Level 2 Level 2 (445 points)
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    Sep 10, 2010 12:27 PM (in response to Meg St._Clair)
    There is no reason why we should be STUCK with some old, outdated ID that we don't use anymore.

    It doesn't make sense, and the fact that there are literally THOUSANDS of requests in various forums for this exact functionality, should tell you something about how important this capability is.
    3.2GHz 8-Core MacPro, Mac OS X (10.6.4), 22G RAM
  • Chris CA Level 9 Level 9 (73,450 points)
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    Sep 10, 2010 12:33 PM (in response to Ed State)
    I, too, have an OLD OLD OLD email address that I used to sign up for iTunes 9 years ago. I've had a .mac email for almost 5 years now, and with the introduction of Ping, I wanted to finally consolidate all my stuff into ONE email/ID.

    Send email to iTunes support and ask them to convert your old ID to yoru .mac /mobileme account.
    The fact that you cannot change your iTunes ID,

    You can change it very easily.
    Go here -> https://myinfo.apple.com/html/en_US/faq.html
    Mac mini (mid 2010) - 2 GB RAM, Mac OS X (10.6.4), silver mini, blue mini, silver shuffle, iTunes 9.1.1 (12)
  • Ed State Level 2 Level 2 (445 points)
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    Sep 10, 2010 12:38 PM (in response to Chris CA)
    I just went through all of this. I was on the phone w/ tech support for 2+ hours: a junior guy, and then a (snippy) Sr level guy. "This cannot be done" was the answer, over and over again.

    And THEY were the ones communicating w/ iTunes. We, as customers, CANNOT communicate directly w/ iTunes. For some stupid reason.
    3.2GHz 8-Core MacPro, Mac OS X (10.6.4), 22G RAM
  • Chris CA Level 9 Level 9 (73,450 points)
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    Sep 10, 2010 1:19 PM (in response to Ed State)
    Which is why I wrote "Send email to iTunes support and ask them to convert your old ID to your .mac /mobileme account."
    We, as customers, CANNOT communicate directly w/ iTunes.

    Unless you go here -> iTunes Store Customer Service
    Mac mini (mid 2010) - 2 GB RAM, Mac OS X (10.6.4), silver mini, blue mini, silver shuffle, iTunes 9.1.1 (12)
  • Ed State Level 2 Level 2 (445 points)
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    Sep 10, 2010 1:22 PM (in response to Chris CA)
    Directly.

    As in: phone call, or chat.

    As in: interacting, real time, with a live person.
    3.2GHz 8-Core MacPro, Mac OS X (10.6.4), 22G RAM
  • Chris CA Level 9 Level 9 (73,450 points)
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    Sep 10, 2010 1:35 PM (in response to Ed State)
    No real time support.
    Any reason your don't want to send a simple email? ("please convert my old iTunesID (ed@here.com) to my .mac account ID (ed@mac.com)").
    Mac mini (mid 2010) - 2 GB RAM, Mac OS X (10.6.4), silver mini, blue mini, silver shuffle, iTunes 9.1.1 (12)
  • facacajr Calculating status...
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    Sep 16, 2010 3:10 PM (in response to Chris CA)
    My mobil me is expiring. I went online to see about renewing. For some reason it made me change my password. It was very difficult to do. While I was at it, I changed my email address to my me.com email. Next day I tried to update some iPhone apps. I logged in with my new Apple ID. Then it told me since it was the first time using this account, I had to go through introductory stuff. My address has changed, my credit card has changed. Now it tells me that I never bought the programs in the first place. Sent an email to iTunes account support. I'm supposed to hear back in 48 hours. I called support for Mac computer. The rep said it is supposed to change over but it had not. Only the iTunes support people can do it. He had me do a get info on one of my apps and it showed that it was associated with my old account. I also cannot log in to my old account.
    MacBookPro, Mac OS X (10.5.8)
  • Ed State Level 2 Level 2 (445 points)
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    Sep 16, 2010 4:23 PM (in response to facacajr)
    This is a problem

    They FORCE you to choose an email address as an ID. And then MobileMe "IDs" (.me or .mac) are off limits.

    It no sense make.
    3.2GHz 8-Core MacPro, Mac OS X (10.6.4), 22G RAM

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