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3439 Views 7 Replies Latest reply: Sep 11, 2010 6:34 PM by hepcat72
Currently Being ModeratedAug 27, 2010 8:39 PM (in response to julay)Can you ping your router/modem from your mac?
'ping -c 10 IPHERE' from terminal with IPHERE being the ip address of the router/modem
Currently Being ModeratedAug 28, 2010 7:03 AM (in response to angus turner)Thank you, angus turner. I can ping both the router and the modem. To the router it takes an an average of 5.2 ms round-trip. To the modem: an average of 6.8 msMacBook Pro 2.16Ghz Core 2 Duo, Mac OS X (10.4.11)
Currently Being ModeratedAug 28, 2010 5:01 PM (in response to julay)In network prefs. have you got any proxies enabled?
Can you ping your other laptop from your macbook?
Can you access the routers or the modems admin page?
Currently Being ModeratedAug 28, 2010 8:30 PM (in response to angus turner)Unfortunately, we were in a hurry to make the fix, as all of my spouse's work and personal materials were on this laptop, and temp. work-arounds were cumbersome. I re-installed the OS, and the internet access problem was immediately resolved. I'm going to guess the multiple-updates that were run yesterday messed with the OS. Whatever it was, it was fixed with an OS reinstall. Nonetheless, thanks for your help, angus turner.MacBook Pro 2.16Ghz Core 2 Duo, Mac OS X (10.4.11)
Currently Being ModeratedAug 28, 2010 10:07 PM (in response to julay)Ah, I see. No problem and thanks for the star
Currently Being ModeratedSep 11, 2010 11:45 AM (in response to julay)OK, well, let me pick up where he left off. I'm pretty sure I have the same exact problem, though I'm running 10.5.8 and I don't know the number of the security update I performed yesterday. I cannot connect to the internet via any web browser. I cannot connect to the apple software update server. Nor can I connect to my time capsule's backup volume. I cannot connect via either airport or ethernet cable (connected to either the modem or the time capsule). However, I can ssh into other computers on my network and I can see their desktops via "Chicken of the VNC". I tried everything that the original poster tried except:
-Network Preferences Diagnostics and Assistant tools
-Tried to connect at work and at home
I just booted off the install CD and am typing this on another computer as it tries to see if there's enough space to perform a system restore via time capsule. I sincerely hope there's enough space, however I doubt there is.
I assume that the security update I performed yesterday is what mucked things up. I think the only other update I checked was Safari. I'd selected to ignore the iTunes 10 update.
Why can't I connect to the internet? Anyone have any ideas?
RobG4, Mac OS X (10.5.8), Recent Security update
Currently Being ModeratedSep 11, 2010 6:34 PM (in response to julay)Well, I spent all day doing a restore from backup, but it didn't work. I still cannot connect to the internet via either ethernet cable or airport. Weirdly enough, I'm posting this via a VNC connection with another computer I have in the house (using "Screen Sharing"). I had to type in the DCHP address manually to do it since it doesn't list my other network computers in the left pane of the finder window. Can someone give me some suggestions as to what to do? I've run out of ideas. Are there some prefs I can trash or something?