Currently Being ModeratedNov 12, 2010 1:35 PM (in response to k-dub-b)I have a similar problem. Twice, all email disappeared. Using imap and email was also deleted from server. Gone forever. iPhone 4. Anyone else?All, Other OS, Many Macs, Phones and PCs
Currently Being ModeratedDec 16, 2010 8:35 PM (in response to Bob07860)This has happened to me 3 times now. I have called ATT and apple support. Everyone is blaming the other side and no one can help me. Just happened today and approximately a month ago. Never had these issues with my Blackberry.HP, Windows Vista
Currently Being ModeratedDec 29, 2010 9:40 AM (in response to k-dub-b)Try looking at the settings for the specific account. From Mail, Contacts, Calendar settings, tap on the specific account you are having a problem with. Then tap on the Account tab at the top (usually has your E-Mail address in there also). You should see your server information. Down at the bottom tap on Advanced.
Go to Deleted Messages. I think you may have "Remove" set to Day. Change Remove to be never, or Week or Month.2.8 ghz MacBook Pro Core 2 Duo, iPhone4 32Gig, iPad:16G WiFi, 64G WiFi+3G, Mac OS X (10.6.5), Newton 2100, iPod 5G 30gig, iPodShuffle 1gig, Apple ][e
Currently Being ModeratedJan 24, 2011 1:14 AM (in response to MLadd)Hi MLadd,
I am sorry to say and I might be blind but I don't have that setting. I just wanted to check to make sure that nothing gets deleted. When I am in Mail, Contacs, Calendars then the Account, then Account (with Mailadress) I don't have the "Advanced" tap you said... can someone help me out?
Best regards,iOS 4
Currently Being ModeratedFeb 27, 2011 12:44 AM (in response to LarsC)Has anyone had any luck with this yet? I am having a similar problem that started just a month or two ago. However, not all emails are being auto-deleted, only those received from stores/companies, etc. Reminder emails I send to myself are not affected. Fortunatrly, my Outlook/Entourage keep emails there. I see the above-mentioned setting in one of my two email accounts. It is set as, NEVER, though.MacBook, Mac OS X (10.5.4), 2GB 667 MHz DDR2 SDRAM
Currently Being ModeratedMar 23, 2011 2:20 AM (in response to k-dub-b)I am having the same trouble, it always deletes my yahoo mail. There is no setting for auto delete. either on the iphone or yahoo.
becoming very annoying.
please help someone!!iphone, iOS 4, email delete
Currently Being ModeratedOct 21, 2011 8:53 AM (in response to k-dub-b)
I also found the same problem. turned off the auto delete after one week. and found the deleted files in the trash.
Currently Being ModeratedDec 2, 2011 12:45 AM (in response to k-dub-b)
Same here, been using imap protocol for my mail on iphone 4. Emails download ok to the inbox, moving to sub folders seem ok - they move and are there visible in the folders. Alas, only for a couple of days before the moved mails miraculously diappear, nowhere to be found. Ive searched my whole mail box (every folder individually) for the elusive mails... and nothing.
Deleted my yahoo mail account and been manually using safari to access my inbox for a week no and voila no disappearing emails.
Apple we would like a response to this please there are archived posts from 2007 with multiple users reporting this problem. Please help, at this moment in time (for me certainly) the mail app is just a waste of screenspace on the iphone.
Currently Being ModeratedDec 3, 2011 2:58 AM (in response to k-dub-b)
Settings>>>Mail, Contracts, Calendars>>>Accounts(Mail)>>>Mail Days to Sync>>>Choose you want
Currently Being ModeratedDec 3, 2011 10:28 AM (in response to Lihaha)
This has been furnished as a solution in other forums, but is NO solution as there is no such option as "Mail Days to Sync".
iOS 5.0.1 menu structure as follow
...>>Mail, Contacts, Calendars
|--Accounts (select affected account)
| |--Account (eg. email@example.com)
| | |--Name>>Txt field
| | |--Address>>Txt Field
| | |--Password>>Txt Field
| | |--Description>>Txt Field
| | |--Outgoing Mail Server>>Txt Field
| | |--Advanced
| | |--Mailbox Behaviours>>Drafts Mailbox/Deleted Mailbox
| | |--Incoming Settings>>Use SSL/Authnetication/IMAP Path Prefix/Server Port
| | |--S/MIME>>On/Off
| |--Archive Messages>>On/Off
|--Mail>>Show / Preview / Minimum Font Size etc....
Nowhere can I find a "Mail Days to Sync" option, Am I missing something obvious?
Currently Being ModeratedDec 5, 2011 6:53 PM (in response to k-dub-b)
Not sure if anyone else is noticing this but the disappearing only happens to me when I open mail app and quick view an email before the app finishes updating. It then vanishes while I'm reading the message once the iPhone completes its "push" update of the server emails.
Currently Being ModeratedDec 8, 2011 5:26 PM (in response to k-dub-b)
hello had the same problem just fixed it a moment ago what you need to do is dellete the account off the iphone for now and make it again but this time when it ask you like google mail yahoo hotmail all that jazz dont pick any of them pick other set it up then you will have the advanced option again and can change it to never so heres a run down
account affected delete it
then down to the bottom hit other
add mail account
enter your details hit done
go to bottom in account just above delete is advanced
onec in ther look for delete from server and select never
and this was all due to the 5.0.1 update changing a few setings hope this helps everyone
Currently Being ModeratedDec 8, 2011 6:19 PM (in response to callumfromlivingston)
I hope you're right. I'm about to try it now. Thanks alot.
Currently Being ModeratedDec 9, 2011 2:53 AM (in response to callumfromlivingston)
Thanks callumfromlivingston, good thought. Have thought something similar before, but been to sceptical to try it though. Wouldn't want to lose any more mails everything since sept has disappeared. Wonder if this date coincide with the 5.0.1 update...
Can you please post if your solution works for definite and stops mails disappearing. If it does, sure I (and no doubt others) will happily follow your lead :-)