Currently Being ModeratedSep 20, 2010 12:11 PM (in response to krystalmaree)I think it may happen when the iPhone ties route data over a Wi-Fi connection to your phone providers SMTP service. If I see that message I just disable Wi-Fi until I need it again.
tt2Various PCs, Windows XP Pro, iPhone3GS 4.1, 160Gb 1.1.2/2.0.4, 30Gb 1.3, Nano 1.4 - iTunes 10.0.0.68
Currently Being ModeratedSep 20, 2010 2:56 PM (in response to turingtest2)Use the SMTP server of your internet provider when sending email by wifi connected to them. And use the SMTP server of your phone provider when sending email by 3G or Edge connected to them.Mac OS X (10.6.4), iPhone 4
Currently Being ModeratedOct 31, 2010 9:13 AM (in response to krystalmaree)If this is an AOL issue try this:
On your iPhone:
-Select Mail, Contacts, Calendars
-Select your AOL.com account
-Select SMTP from the Account Info Page
-Select SMTP from the SMPT Page
-From the smtp.aol.com page
-Check that the Server is ON
-Check that the Host Name is smtp.aol.com
-Check that your User Name is correct
-Check that you Password is correct
-Check that Authentication is set to Password
-The Server Port should be 587
I did this for a friend's phone and it fixed it. A lot of folks think that if they enter the info in the Incoming Server section it gets automatically copied to the Outgoing. It does not.Mac Book, Mac OS X (10.6.1)
Currently Being ModeratedNov 12, 2010 12:45 PM (in response to dannopelli)I had the same problem when sending mail using my internet provider's server...this worked for me when using 3G network:
as in above post, go into settings>mail>accounts>account info>smtp>turn off primary server, turn on at&t smtp server
the "geniuses" at the apple store had no clue.iOS 4
Currently Being ModeratedNov 13, 2010 6:07 AM (in response to prtzl)new user and my phone is saying that but when i go to settings, mail, accounts, account info, smtp, i'm not seeing that. could you give me step by step instruct? sorry. is there a 1 800 number to call on weekends?Sony
Currently Being ModeratedNov 30, 2010 5:25 AM (in response to krystalmaree)I recently upgraded my IPad software to V 4.X. Since that time, my WiFi based device displays the same relaying error message. This did NOT happen prior to the upgrade.IPad 32GB, iOS 4
Currently Being ModeratedApr 6, 2011 8:37 PM (in response to krystalmaree)After having the same issue w/ or w/o wifi enabled/connected I tried a solution that I've heard shouldn't make any difference but it did for me.
My solution, remove my AOL account or any account having the error message, turn off wifi, re-add the account and test w/ and w/o wifi. Worked perfectly for me and was much easier than checking the smtp settings.
Let me know if it doesn't work for you.Macbook, PC's w/ XP, Vista, 7, Ipad, iOS 4
Currently Being ModeratedMay 1, 2011 11:11 PM (in response to krystalmaree)
I was told there could be a problem with your Outgoing mail server settings and most likley have an Outgoing authentication error with your server. Make sure all your settings comply with your servers suggested settings for IMAP or POP3 etc. Usually located in options of the web version mail.
Most importantly make sure your username and passowrd are correct and added in the Outgoing Mail server
Hope this helps!
Contact your mail server provider for suggest outgoing settings if u can not find them