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Sep 20, 2010 11:39 AM in response to krystalmareeby damnbraces,LOL apple
don't torture yourself. get a blackberry. iphone can't email right -
Sep 20, 2010 12:11 PM in response to krystalmareeby turingtest2,I think it may happen when the iPhone ties route data over a Wi-Fi connection to your phone providers SMTP service. If I see that message I just disable Wi-Fi until I need it again.
tt2 -
Sep 20, 2010 2:56 PM in response to turingtest2by Gerald Edgar,Use the SMTP server of your internet provider when sending email by wifi connected to them. And use the SMTP server of your phone provider when sending email by 3G or Edge connected to them. -
Oct 29, 2010 8:21 PM in response to krystalmareeby Muzzab,I have this problem on iPhone 4. Works fine when on wifi but not on 3G. Any solutions or doesn't Apple care? -
Oct 31, 2010 9:13 AM in response to krystalmareeby dannopelli,If this is an AOL issue try this:
On your iPhone:
-Select Settings
-Select Mail, Contacts, Calendars
-Select your AOL.com account
-Select SMTP from the Account Info Page
-Select SMTP from the SMPT Page
-From the smtp.aol.com page
-Check that the Server is ON
-Check that the Host Name is smtp.aol.com
-Check that your User Name is correct
-Check that you Password is correct
-Check that Authentication is set to Password
-The Server Port should be 587
I did this for a friend's phone and it fixed it. A lot of folks think that if they enter the info in the Incoming Server section it gets automatically copied to the Outgoing. It does not. -
Nov 12, 2010 12:45 PM in response to dannopelliby prtzl,I had the same problem when sending mail using my internet provider's server...this worked for me when using 3G network:
as in above post, go into settings>mail>accounts>account info>smtp>turn off primary server, turn on at&t smtp server
the "geniuses" at the apple store had no clue. -
Nov 13, 2010 6:07 AM in response to prtzlby lavkaoki,new user and my phone is saying that but when i go to settings, mail, accounts, account info, smtp, i'm not seeing that. could you give me step by step instruct? sorry. is there a 1 800 number to call on weekends? -
Nov 30, 2010 5:25 AM in response to krystalmareeby mjncpa,I recently upgraded my IPad software to V 4.X. Since that time, my WiFi based device displays the same relaying error message. This did NOT happen prior to the upgrade. -
Dec 13, 2010 3:17 PM in response to dannopelliby jwilliamsfl,works perfectly! I even looked there but i didnt even notice my username and password were now missing! Thanks for the help -
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Apr 6, 2011 8:37 PM in response to krystalmareeby banderas1,After having the same issue w/ or w/o wifi enabled/connected I tried a solution that I've heard shouldn't make any difference but it did for me.
My solution, remove my AOL account or any account having the error message, turn off wifi, re-add the account and test w/ and w/o wifi. Worked perfectly for me and was much easier than checking the smtp settings.
Let me know if it doesn't work for you. -
Apr 25, 2011 1:49 AM in response to banderas1by worapoj,★HelpfulGo into setting>mail>your account>Outgoing mail Server SMTP>Primary Server then turn Server ON and fill in both User Name + Password under Outgoing Mail Server.
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May 1, 2011 11:11 PM in response to krystalmareeby MikkG,Hi,
I was told there could be a problem with your Outgoing mail server settings and most likley have an Outgoing authentication error with your server. Make sure all your settings comply with your servers suggested settings for IMAP or POP3 etc. Usually located in options of the web version mail.
Most importantly make sure your username and passowrd are correct and added in the Outgoing Mail server
Hope this helps!
Contact your mail server provider for suggest outgoing settings if u can not find them
Michael
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