49187 Views 213 Replies Latest reply: Mar 28, 2011 9:07 AM by Robert Thompson1
Currently Being ModeratedSep 16, 2010 11:21 PM (in response to psuryakumar)I've resorted to using a pair of headphones, the mic on the iPhone is pretty good so you can leave it in your shirt pocket (mic facing up) or on the desk and that gets away from the Proximity Sensor issues and also the call hangups due to the deathgrip. Although I've now received my free case from Apple that should also help combat that.
Proximity Sensor issues are a real PITA, Apple need to take the ball and actually fix this. It's actually getting worse than the deathgrip issue now 4.1 is out.iPhone 4, iOS 4
Currently Being ModeratedSep 17, 2010 11:10 AM (in response to PNAYLOR)I am beyond frustrated. I am on my 3rd iphone 4. I have downloaded the supposed "proximity sensor fix" with ios 4.1.
ios 4.1 did NOT fix my proximity sensor issue.
I cannot complete a phone call without a) hanging up b) muting c) face dialing and conferencing in another person.
<Edited by Host>iphone 4, iOS 4
Currently Being ModeratedSep 17, 2010 10:21 AM (in response to PNAYLOR)just received my new iphone 4 and the software was on 4.02 then upgraded to 4.1, there is a big problem during calls, it keeps muting, switching to facetime or even end the call, this is no joke , I perviously owned iphone 3G and 3Gs and no such problem at aiphone 4, iOS 4
Currently Being ModeratedSep 17, 2010 10:26 AM (in response to PNAYLOR)Hello, iam from germany and i have the same problem with my Proximity Sensor.
My firmware is 4.1 and i hope apple will fix this problem in 4.2
i love my iphone 4 but with this problem it is impossible to phone somebody.iPhone4, iOS 4
Currently Being ModeratedSep 17, 2010 10:31 AM (in response to Anton.D)I guess I'll toss in my "me too". Had the iPhone 4 since launch, and have had some issues with the proximity sensor. Upgraded to 4.1 and it got worse.
I can easily reproduce the fault at home, but at my genius appointment, it worked perfectly. Got back home, and you guessed it - easily reproduced.
I'm currently of the belief that the ambient light has an influence, at least on my iPhone. In bright light, like the Apple store, works fine. At home, where it's not as bright or uniform, doesn't work fine.
Not sure what to do next other than just keep living with it. Really missing my 3GS right now.
MarkiPhone 4, iOS 4
Currently Being ModeratedSep 17, 2010 1:41 PM (in response to PNAYLOR)Hi everybody,
The sensor is definitely improved with this software revision.
I'm not experiencing issues with my screen anymore or strange call errors.
blade0r iPhone 4 Black 32GB 4.1 iPad Wi-Fi 32GB, Mac OS X (10.6.4), iMac 2009 24" 3,06GHz GT 130 512MB 1TB SATA
Currently Being ModeratedSep 18, 2010 3:23 PM (in response to PNAYLOR)4.1 gave me an issue with the proximity sensor Now I am constantly hitting facetime, contacts, and speakerphone. Why Apple, why? This has to be the worst iPhone I've ever owned. If only I could time travel back 4 weeks and warn myself to just keep my 3GS.iPhone 4 Worst Apple hardware ever, iOS 4
Currently Being ModeratedSep 18, 2010 3:33 PM (in response to bnsmith)Before 4.1 I had issues with muting and cutting the call off. Now with 4.1 I have all those plus it keeps starting facetime.
So, Apple, you messed it up again! Apple blatantly didnt fix the proximity sensor, or did they just think telling us they did would make us imagine it was fixed?
On a good note, my free case arrived a month early!!
AllaniMac 20" 2.66mhz, Mac OS X (10.6.4), iPhone 4.
Currently Being ModeratedSep 18, 2010 5:50 PM (in response to LordGentry)Well I now have a replacement iPhone 4 and it has fixed the issue for me. I have noticed that I now get a red glow from the proximity sensor on the replacement. My first iPhone 4 with 4.1 did not glow and the new replacement glows so I think if you have this problem get a replacement.iPhone 4, iOS 4, I mac
Currently Being ModeratedSep 18, 2010 5:56 PM (in response to LordGentry)Ps the red glow can only be seen in the darkiPhone 4, iOS 4, I mac
Currently Being ModeratedSep 20, 2010 3:24 PM (in response to PNAYLOR)No, it hasn't. It got better, but it is in no way fixed. I used to have a problem on about 80% of calls. Now, it is probably down to somewhere like 40%. So, I have a phone that works as a phone about 60% of the time. Great.
I have tried everything on these boards to fix it and I have replaced the phone twice. I patiently waited for iOS 4.1 believing that it would fix the problem. It didn't. I am not sure what to do now. I am going to call Apple tomorrow.
My proximity sensor in the 3g and 3gs I had before this phone never had a problem. You would think the if it ain't broke, don't fix it situation would apply. Apple, can you please do us a favor. Call up the engineers that designed the 3gs sensor, the programmers that developed the software to make it run and tell them to resend you the specs and the data so we can get a sensor in the IP4 that lets us make calls from our phones.Iphone4, iOS 4
Currently Being ModeratedSep 20, 2010 3:29 PM (in response to PNAYLOR)I think there is a slight improvement compared to when I was on iOS 4.0.
I have to keep remembering to put the phone on keypad mode as I'd rather have the numbers pressed accidentally rather than activate other features like speaker phone or add contact.
One phone call today resulted in the speaker phone button being pressed twice, as I forgot to put it into keypad mode. It was annoying as you can imagine.
Clearly more work needs to be done in this area.iPhone 4 32GB iOS 4.1 Black, iOS 4, HP PC Linux Ubuntu 10.04 x64 8GB
Currently Being ModeratedSep 24, 2010 1:14 AM (in response to PNAYLOR)I just thought I'd add my voice to the sound of the crowd and say 4.1 didn't fix the proximity sensor for me. So very disappointed, and often very angry. I must have the wrong ears.
4.1 has 'improved' it slightly - if by improved, we mean that a call can get about two or even four minutes in before the sensor starts to mute, dial other numbers, try to initiate FaceTime and more; before 4.1, these behaviours were displayed almost immediately after making or answering a call.
I don't call that an improvement in customer satisfaction and usability terms. In developer terms trying to fix a problem, yeah, sure, absolutely. But that's a different focus. I'm an end user wanting my iPhone 4 proximity sensor to work as it should. Steve Jobs promised a fix for this issue with 4.1 and 4.1 did NOT fix the issue for me.
So. As I said, very disappointed and sometimes, when I lose a call AGAIN and the iPhone 4 sensor does something ridiculous, quite angry. I haven't been this frustrated since I bought an original Apple TV.iPhone 4, iOS 4
Currently Being ModeratedSep 24, 2010 3:12 AM (in response to spicycauldron.com)Check the videos here (especially the second one which shows a basic problem):
Maybe folks can see if their phones have the same trouble and report back. Folks may also find the information there on how to reset the sensor during use to be handy.Macbook, Mac OS X (10.6.2), http://picturehawaii.blogspot.com/2010_09_01_archive.html
Currently Being ModeratedSep 24, 2010 12:47 PM (in response to dbk9999)still waiting for a definitive fix before buying again.
Some interesting info fwiw which Seems to imply that the white iphone 4 has been delayed because of ps problems. take a look at the vid dissasembly which shows some kind of metallic foil ove the PS.
http://www.mobilesdna.com/news/white-iphone-4-delayed-due-to-proximity-sensor-ne w-video/1554/restart reset restore is the new control alt delete