1 2 3 Previous Next 38 Replies Latest reply: Feb 19, 2011 4:20 PM by Salnews Go to original post Branched to a new discussion.
  • 15. Re: Hotmail constantly asking for password
    Stan in London Level 1 Level 1 (15 points)
    I have been having the same issue for the past few months on two macs; apple support has been great trying to help but nothing works so far. Re-installed keychain, mail plist, opened up guest accounts, access hotmail under Thunderbird (no issue) - I suppose that some combination of updates of Mac OS, Mail and Hotmail will resolve the issue.
  • 16. Re: Hotmail constantly asking for password
    revDAVE Level 2 Level 2 (260 points)
    Sounds like your hotmail account account is timing out, as in too many attempts to login.


    I'll bet that you are correct about this...

    BTW: I tried NOT retyping the password when it asks - then later it's fine for a while - which sort of proves that it's NOT losing the password and probably a timeout error as you state.

    I'll guess that many of us have auto check to every minute ... I'm going to try checking every 5 or 10 minutes instead and see if that makes the problem vanish .... let us know if anyone else tries this test also and the results...
  • 17. Re: Hotmail constantly asking for password
    Andy E Level 1 Level 1 (0 points)
    I also have this problem. Mail is currently configured with 7 POP3 mailboxes but it is only the Hotmail one which is causing the problem. It is definitely not an incorrect password, as most of the time it works. It manages to login automatically and retrieve e-mails. I can also send e-mails via the Hotmail SMTP server which also requires authorisation using my keychain.

    The problem is intermittent - it sometimes works and other times it will prompt for the password. As the other six mailboxes work, I get the feeling that this is a Microsoft Hotmail issue and not a Mac Mail problem. If some one reading this thread uses a different e-mail client which has no problems with Hotmail could they let us know?

    Thanks,

    Andy
  • 18. Re: Hotmail constantly asking for password
    Tim in Spain Level 1 Level 1 (10 points)
    I am also having this problem! I have deleted the info in keychain and added the password again when prompted but it just hardly ever seems to work!

    It used to work fine until recently????
  • 19. Re: Hotmail constantly asking for password
    revDAVE Level 2 Level 2 (260 points)
    still is a problem for me too...
  • 20. Re: Hotmail constantly asking for password
    J_J Level 1 Level 1 (0 points)
    I also want to add that I have had this same problem for the last year. I have 2 Hotmail accounts and a gMail account and I am forever having to re-enter the password for the Hotmail accounts.

    What I have found is that in the properties of the account in Mail the password goes missing.

    It is obviously an issue from the Hotmail side and I also suspect that it is a timeout issue. I have now set the Hotmail account to not check mail automatically. This is only a minor inconvenience to me compared to the pain in the ar$e it is to continually re-enter the password. If you try this work around please let me know if it also works for you.

    Cheers
    J_J
  • 21. Re: Hotmail constantly asking for password
    hartofak Level 1 Level 1 (0 points)
    I've been having this problem for awhile. I was hoping that this spring when I upgraded from a G5 mac to an Intel one, it would stop, but no. I tried changing the auto check from every 5 minutes to every 30 minutes, but it didn't help.
  • 22. Re: Hotmail constantly asking for password
    Tim in Spain Level 1 Level 1 (10 points)
    I have opted to use thunderbird until the problem is solved.

    It is even possible to get a skin for it that makes it look like mail!

    Please Apple/Microsoft sort this so I can go back to Mail OSX, Thunderbird does the job but i prefer mail!!!!!!
  • 23. Re: Hotmail constantly asking for password
    clientsiman Level 1 Level 1 (0 points)
    I am also having this problem
  • 24. Re: Hotmail constantly asking for password
    stoutbeer Level 1 Level 1 (0 points)
    My wife and I have both had this issue for several months (maybe even a year at this point). We both suspect a problem with Mail.app as we have never had this problem after a few months of using Thunderbird and the remaining time (probably 6-8 months) of using PostboxExpress.
  • 25. Re: Hotmail constantly asking for password
    AV41 Level 1 Level 1 (0 points)
    I have this problem too, but it wasn't just hotmail. From time to time it popped up that it was my other mail accounts too. Hotmail was more common than anything else.

    Now I recently did some upgrades on my computer, so I re-installed the OS and I had Time Machine put back everything as it was. When I opened Mail, it optimized everything on it's own...and so far no problems what so ever.

    It has been working just fine. So I think you might have to restore the Mail application to an earlier time or try to reconfigure it. All I can say is, after I reinstalled everything, it is working just fine.

    Hope that helps!
  • 26. Re: Hotmail constantly asking for password
    Rod1941 Level 1 Level 1 (0 points)
    I have a Network Solutions set up to receive and send on my MacBook Pro. The Mac receives mail on that account, but when I try to send, it says the server has rejected my password. I went to my iPhone and used the same account with the same smtp and same password and it sent just fine. Why is my computer lying to me about the server rejecting my password?

    I can receive on that account with that password on my computer and I can send and receive on 2 other accounts on my computer. Only that 1 account is a problem. Therefore, it does not seem to be a connection or ISP issue.
  • 27. Re: Hotmail constantly asking for password
    Rod1941 Level 1 Level 1 (0 points)
    I just called my email provider - Network Solutions - and they were very responsive. The woman guided me through various changes in my account setup in "Mail Preferences". This immediately fixed the problem. One element was unchecking "SSL". Also changing "smtp" to "mail". Also, a port change.
  • 28. Re: Hotmail constantly asking for password
    revDAVE Level 2 Level 2 (260 points)
    Hi Rod1941,

    Good to hear - what is the new port change?
  • 29. Re: Hotmail constantly asking for password
    Rod1941 Level 1 Level 1 (0 points)
    2525