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  • 165. Re: Has 4.1 fixed the Proximity Sensor issue for you?
    dbk9999 Level 1 Level 1 (55 points)
    I've been wondering about the white phone, especially since technical pictures show differences in the slot.

    This was also interesting, from your link:

    "In initial testing it was discovered that this film which is opaque from front and metallic from back can transmit signal properly. But it was bit late when they discovered that there was problem in receiving signals which led to proximity sensor malfunctioning and the production has to be postponed to a later date."

    This would seem to show that Apple is quite capable of missing the obvious sometimes (as everyone is). They checked how it worked in one direction and didn't realize till later that the problem was going in the other direction.

    That's part of my theory of the PS issue now. When they found there was a problem, I think they made the obvious assumption that they needed to boost the power - but maybe failed to consider their software cutting back the power during use.
  • 166. Re: Has 4.1 fixed the Proximity Sensor issue for you?
    fredaditus Level 1 Level 1 (0 points)
    I'm still having the proximity problem with 4.1.
    Looking in the mirror while I'm on a call, I can see my iphone screen going on and off if I don't firmly push the phone against my ear. So there is no way to have a normal and 'relaxed' conversation with the iPhone4. I always have to look at the screen and make sure I'm not on mute, calling someone else or ending the call my mistake.

    Hope this gets fixed with 4.2!!!

    It's causing a lot of troubles to many people.
  • 167. Re: Has 4.1 fixed the Proximity Sensor issue for you?
    rbrylawski Level 6 Level 6 (10,790 points)
    I don't have PS issues with two phones. If you are having this much trouble. You should take your phone back and get a replacement.
  • 168. Re: Has 4.1 fixed the Proximity Sensor issue for you?
    fredaditus Level 1 Level 1 (0 points)
    We have two iPhone4 at home and BOTH have the same problem.
    One was bought in Aug, the other one 10 days ago.

    What the chances are to get a good phone if I ask for a replacement? ... and I mean for BOTH phones

    Again, the problem doesn't happen if we firmly push the phone against the ear, but that makes the calls very stressing. My wife uses the phone more than me and she is having problems 90% of the times.
  • 169. Re: Has 4.1 fixed the Proximity Sensor issue for you?
    dbk9999 Level 1 Level 1 (55 points)
    Interesting, if you have to press in firmly against the ear.

    Since I think I have confirmed from my test two things - that the sensor distance can be altered by user behavior AND that whether it affects someone may depend on how deep their ear canal goes (the part you can see) or whether they actually hold the sensor spot right about the deep part, it may be that by PRESSING you are reducing the distance into your ear enough so that it won't screw up.

    Next time the screen comes on, try this:

    Pull the phone away from your ear - say at least 5-6 inches. Wait 3 seconds. Put it back on your ear and see if it works better.

    Also, are you using 4.1 or the older versions of the operating system? This can make a difference!
  • 170. Re: Has 4.1 fixed the Proximity Sensor issue for you?
    NYGiants07 Level 1 Level 1 (5 points)
    Yes, it's fixed. I haven't had an issue since I downloaded 4.1 the first day it was released.
  • 171. Re: Has 4.1 fixed the Proximity Sensor issue for you?
    JPBOSS Level 1 Level 1 (70 points)
    Same here, wife uses my phone and experiences face touches 100% of the time and very early on in the call. I think it's getting confused with her hair over her ears but she loves her 3Gs and never has had issue with it. Was in restaurant waiting a couple of days ago and noticed other couple both with i4's. I asked them if they face dialed a lot and they looked at me with confused looks so I explained it to them the scenario and they both said "OH" at the same time and the husband said his didn't do it that much but the wife said that her i4 does it all the time and she didn't realize that the proximity sensor issue was the problem. They both assumed that the antenna issue was what was causing the problems. They both said they keep their phones updated, etc. Like others have stated, I think the majority of folks are in blissful ignorance of issue. What it's showing is how much the non-phone functions are becoming as if not more important to people than the phone. I think there are some interesting psychological studies buried in all of this.


    fredaditus wrote:
    We have two iPhone4 at home and BOTH have the same problem.
    One was bought in Aug, the other one 10 days ago.

    What the chances are to get a good phone if I ask for a replacement? ... and I mean for BOTH phones

    Again, the problem doesn't happen if we firmly push the phone against the ear, but that makes the calls very stressing. My wife uses the phone more than me and she is having problems 90% of the times.
  • 172. Re: Has 4.1 fixed the Proximity Sensor issue for you?
    deniskqc Level 1 Level 1 (0 points)
    I am in the same boat! Exchanged my iPhone 4 due to face-dialing/muting/hanging-up, the new one exhibited the same issue. Updated to the latest update, same thing continues while I'm on calls. My 3GS was rock solid in this regard. Shame on Apple for not being able to fix this. Also, on 3GS i see three round sensors, while on the 4 i see a strip. Did they get rid of three sensors to go away with less?
  • 173. Re: Has 4.1 fixed the Proximity Sensor issue for you?
    iFrodo Level 1 Level 1 (40 points)
    I never had any proximity sensor issue, being under iOS 4.0.x or on 4.1. Even for calls that were lasting several hours.
  • 174. Re: Has 4.1 fixed the Proximity Sensor issue for you?
    HYPOKON Level 1 Level 1 (15 points)
    It has worked for me. It was unbearable before the update. A few weeks have gone by now and the prox sensor has worked like my 3g. It has been perfect.
  • 175. Re: Has 4.1 fixed the Proximity Sensor issue for you?
    Xav8tor Level 1 Level 1 (50 points)
    Nope. I routinely get the speaker activating during calls. 4.1 made no difference at all.
  • 176. Re: Has 4.1 fixed the Proximity Sensor issue for you?
    DaveBLondon Level 1 Level 1 (0 points)
    Maybe we all need to become boxers or rugby players and get cauliflower ears :-P. I still find for the most part that if I rated on each ear how many times the screen turned on I'd have to say it happened as follows:-

    LEFT = 80%
    RIGHT = 20%

    Why I have no idea, as far as I'm aware I'm holding the iPhone 4 in the same way. On the 3GS I'd have it like <5% on each year.

    I've started to try and hold the phone more closer to the ear (harder) and only on my right ear, but more often than not if I'm going to be on long calls use a headset. That's the sure way I can resolve the problem. Not great but it's a workaround.
  • 177. Re: Has 4.1 fixed the Proximity Sensor issue for you?
    dbk9999 Level 1 Level 1 (55 points)
    On one of the phones I had before 4.1 came out (I returned it), I had far more problems on the right ear than the left.

    In spite of doing of videoing a bunch of tests to show how the problem works, I haven't taken the time to compare ears. Best guess is simply that either the ears differ just a bit, making one ear harder to find a bad spot OR one hand holds it in a slightly different place on the ear.

    If looking at my video tests doesn't help you reduce the problem, you can always download the free Call Guard app. It does work.
  • 178. Re: Has 4.1 fixed the Proximity Sensor issue for you?
    Simon2million Level 1 Level 1 (0 points)
    NO ! i owned a 3G for 20 Months and NEVER had a problem anyway in which i held the phone. but now with my iPhone 4 it happens all the time !!!!!

    Updated to 4.1 no success , it was recommended by apple store that if i did a full restore as opposed to update that might cure the problem

    Full restore to 4.1 and still the proximity sensor has major issues on nearly every single call i make !!!
  • 179. Re: Has 4.1 fixed the Proximity Sensor issue for you?
    DeidreC Level 1 Level 1 (5 points)
    Mine is better, but not 100 %. I still have a suddenly dropped call when I cheek/shoulder the phone and I still see it light up occasionally out of the corner of my eye, but nothing like it was before the update.