briankwest

Q: USB Audio on 27" Cinema Display doesn't work on 27" iMac

I have a new 27 inch display paired with my 27 iMac (i7), When selecting "Display Audio" as a sound output device it does nothing and switches right back to Headphone port. And I have installed the 27 inch update before the display arrived... does anyone else have the same issue with their display?

Thanks,
/b

iMac i7, Mac OS X (10.6.3), 2TB DISK, 8GB RAM

Posted on Sep 28, 2010 6:58 PM

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Q: USB Audio on 27" Cinema Display doesn't work on 27" iMac

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  • by gnagy,

    gnagy gnagy Sep 29, 2010 10:49 AM in response to briankwest
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    Sep 29, 2010 10:49 AM in response to briankwest
    I have your exact setup, and I must say it's awesome. I'm not sure it could get any better than having two 27" screens.

    I use a pair of external speakers, so I didn't notice this problem. I decided to try it just because I saw your question, and it definitely doesn't work. As soon as I click on "display audio" it goes right back to the "internal speakers" option.

    Now if you disconnect your headphones or external speakers from the headphone jack of the iMac, it will start to work. It's probably a bug that will get fixed in a software update later on.
  • by benmillion,

    benmillion benmillion Oct 1, 2010 5:10 PM in response to gnagy
    Level 1 (0 points)
    Oct 1, 2010 5:10 PM in response to gnagy
    thanks for posting that. I've had the same issue in the past. unplugging the headphones will enable enabling the usb audio

    however, it's unfortunate that multiple speakers can't be used. i.e. my line out, my headphones, AND the usb audio for the LED display series... hrm

    thanks!
    Ben
  • by reichea,

    reichea reichea Oct 2, 2010 4:35 AM in response to briankwest
    Level 1 (10 points)
    Oct 2, 2010 4:35 AM in response to briankwest
    I had this problem with USB SoundSticks. Here is your solution:

    Delete the com.apple.soundpref.plist from the *MAIN LIBRARY>PREFERENCES* - (not the users library PREFERENCE folder).

    Again, in the same *MAIN LIBRARY>PREFERENCES* folder, go into the AUDIO folder and delete com.apple.audio.DeviceSettings.plist and com.apple.audio.SystemSettings.plist

    Reselect the sound device you want as your default in the Sound Preference Pane.

    Restart your computer.

    And PRESTO!!!! works like a dream.
  • by Nathaniel B.,

    Nathaniel B. Nathaniel B. Oct 11, 2010 1:48 PM in response to briankwest
    Level 1 (0 points)
    Oct 11, 2010 1:48 PM in response to briankwest
    Same issue here, except via a laptop instead of an iMac. Brand new LED 27" Cinema display on a MacBook Pro. Plugged in, shows the "Display Audio," selecting it works. Plugging in headphones switches back to the headphones automatically, but unplugging them leaves the output on "Internal Speakers," rather than reverting back to "Display Audio."

    Tried the fix put forward by @reichea, with no joy.
  • by erikmh,

    erikmh erikmh Dec 6, 2010 7:44 PM in response to briankwest
    Level 1 (0 points)
    Dec 6, 2010 7:44 PM in response to briankwest
    There's a lengthy thread about this exact problem (currently 11 pages long) here: <http://discussions.apple.com/thread.jspa?threadID=2611014>.

    In short, though, as of 2010-12-06, Apple has provided no solution.

    The easiest temporary workaround is to unplug the display from the electrical outlet and plug it back in. For most people, this “solves” the problem for anywhere from a few hours to a week or two.
  • by Michael Aos,

    Michael Aos Michael Aos Jan 20, 2011 11:38 AM in response to briankwest
    Level 1 (80 points)
    Jan 20, 2011 11:38 AM in response to briankwest
    Thanks for the tip.

    Would not have occurred to me to unplug the headphones to enable Display Audio over USB.
  • by SmooZ,

    SmooZ SmooZ Jul 13, 2013 6:15 PM in response to reichea
    Level 1 (0 points)
    Jul 13, 2013 6:15 PM in response to reichea

    Thanks reichea

     

    This was exact my solution too.

    On startup the system notices crucial prefence files are missing and replaces them... with the new default settings.

    Only the file "com.apple.soundpref.plist" is not there anymore but who cares, it works ok.

    Of course I saved the original files, just in case.