Freeze on Boot - Antivirus locks up

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Level 1

4 points

Freeze on Boot - Antivirus locks up

I have a Macbook Pro from the series right before the Unibody with the multitouch trackpad. Today when it was booted up the antivirus (Nod32) popped up as usual but I got the spinning pinwheel of death, I haven't been able to kill the program because the computer freezes too fast so even when I can get the task manager opened to force quit the program, once the program loads and I click to force quit everything locks. I can move my mouse, and that is it, clicks do nothing.

I have tried resetting the PRAM multiple times

Is there a way to remove this program using the boot disc? Or to edit the start up list from the boot disc?

Please help, I know computers, but this is a new one as I have rarely ran into problems on macs

Mac OS X (10.6.4)

Posted on Oct 1, 2010 8:22 AM

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Answer 1

venom1318 Author

Level 1

4 points

Oct 1, 2010 8:41 AM in response to venom1318

Thanks for trying to help to anyone who read the post, I finally managed to pull up the task manager and kill the AV before it loaded enough to lock up the system, so the problem is resolved.

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Answer 2

venom1318 Author

Level 1

4 points

Oct 1, 2010 8:42 AM in response to venom1318

see last post

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Answer 3

blaguire

Level 1

0 points

Oct 1, 2010 9:34 AM in response to venom1318

I too had the same exact problem running the beta from Eset. I like the windows software and thought it would be a good fix for the Mac, but they must have done something in an update that made it not play nice with the OS.

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Answer 4

Billiev

Level 1

0 points

Oct 1, 2010 11:36 PM in response to venom1318

My Macbook hung up after booting and I finally determined it was the antivirus EAV4 (Nod32). I ended up booting in safe mode and was able to uninstall the app. I restarted my Macbook in normal mode and it's working just fine now.

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Answer 5

Oct 2, 2010 5:36 AM in response to blaguire

As is generally the case with anti-virus software on a Mac, they do no good only harm. My suggestion is leave the anti-virus software to the Windows user who required them.

___________________

Allan

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Answer 6

kevyg

Level 1

0 points

Oct 18, 2010 4:25 PM in response to venom1318

I am using an iMac OS X 10.6.1 Snow Leopard.
I understand computers well but am new to Mac.
I have searched on forums on how to fix this freeze dilemma and nothing is helping.

For some reason I can't do the following;
1) Re-install startup disk - when I press C key when computer starts up it doesn't boot. It only starts booting once I have logged in and then it freezes.
2) It doesn't allow me to boot into safe mode when holding down the shift key
3) I have tried resetting the Ram using the cmd option+RP keys but doesn't work either.

Does anyone else know of other commands that I could try while booting my Mac as formatting at this point in time is not an option and don't even know if that will even work?

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Answer 7

Oct 18, 2010 5:12 PM in response to kevyg

Since you are new to the Apple Discussion Forums, you are probably not aware that posting your question on this thread which has absolutely nothing to do with the other posts in this thread is called threadjacking. I would suggest that instead you start your own post for your question.

___________________

Allan

Message was edited by: Allan Eckert

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