2 Replies Latest reply: Oct 4, 2010 2:51 PM by YorkshireJumbo
GRTLDH Level 1 Level 1 (0 points)
Just moved up to iPhone 4 after 3gs. I cannot sync Outlook Calendar or contacts. Goes through process but when completed nothing is on phone, contacts are still on computer. Please help asap. Thanks,

Dell Windows 7, Windows 7
  • 1. Re: Syncing Outlook Contacts & Calendar to iPhone 4
    YorkshireJumbo Level 1 Level 1 (0 points)
    Just got my first iPhone a few days ago. I use it to sync to Outlook 2007. The first few syncs went fine, but now changes in either the Outlook Calendar or the Calendar App are not synced to the other. The sync completes without problem (or success).

    I guess I'm not the only one having this problem, which is worrying. Even more worrying is the fact that no one seems to be able to resolve this. If it's broken, tell us, and let us know when it's going to be fixed. The fact that we're being ignored is extremely poor...

    There's also no documentation I can find about where to look for logs for possible errors, what else might be happening. I'm posting in a few treads to try to bump this problem up the list. There have been so many views of this problem that it must be widespread.

    Helpfully, it says "This question is answered" at the top of the post, but without any links or pointers as to the answer - GRRR!
  • 2. Re: Syncing Outlook Contacts & Calendar to iPhone 4
    YorkshireJumbo Level 1 Level 1 (0 points)
    Well I seem to have solved it (at least for now). I managed to find a thread where someone had fixed their syncing http://discussions.apple.com/thread.jspa?messageID=12288205&#12288205

    I tried going through the KB article without success, so I tried scanpst in the "c:\Program Files\Microsoft Office\Office12" directory. It scanned my Outlook.pst file (which was in C:\Users\MYNAME\AppData\Local\Microsoft\Outlook) for ages and found loads of errors. I selected the option to backup the file and repair it.

    When I restarted Outlook and iTunes and synced, the sync took ages but now all seems fine - fingers crossed