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Can't download a certain Basic Piano lesson

3934 Views 9 Replies Latest reply: Jan 30, 2013 8:33 PM by apkg RSS
Glueslabs Calculating status...
Currently Being Moderated
Oct 29, 2010 10:30 PM
When I try to download the lesson called "Rhythm" under the Basic Piano lessons, I get an error. It says "GarageBand was not able to complete the download"

Any ideas?
MacBook 2GHz w/2GB RAM + 120GB hdd, Mac OS X (10.6.4)
  • mculmore Level 1 Level 1 (15 points)
    Currently Being Moderated
    Oct 30, 2010 1:41 PM (in response to Glueslabs)
    Check for the file in the folder at: HD/Library/Application Support/GarageBand/Learn to Play/Basic lessons and see if that Rhythm file is there.

    What size is it? It is supposed to be 214.4 mb. I noticed you show a 120 gb hard drive? Do you have the space to complete the d/l?

    If so, try removing the incomplete file and starting the d/l process again to see if it completes this time.
    MacBook Pro, Mac OS X (10.6.4)
  • Lrayh82 Calculating status...
    Currently Being Moderated
    Nov 1, 2010 9:24 AM (in response to Glueslabs)
    Had the same problem and had to call support. Easiest way to fix is to create a new user account on your mac login to it and download that particular lesson. The lessons are for all users so when you go back to your original user account after the download is complete and open Garageband and it should be there.

    You can then delete the new user account.

    Hope this helps.
    MacBook Pro, Mac OS X (10.6.4)
  • Mindzi Level 1 Level 1 (10 points)
    Currently Being Moderated
    Nov 8, 2010 2:02 AM (in response to Glueslabs)
    I have the same problem with piano lesson 6. Is there another way to get the download? I don't want to open another user account and delete it again. I think there's a problem with a temporary file, because I started the download, stopped it and so on. Does anybody know where the temporary files might be located?
  • Arun06 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 21, 2010 2:51 PM (in response to Glueslabs)
    I had the same problem with the new GarageBand. If you can delete the download file through the normal menu then that works.

    Basically I just clicked on the lesson that was supposed so be downloading and pressed the delete button really quickly and that worked. It might take a few attempts but eventually it will work.
    Macbook Pro, Mac OS X (10.6.5)
  • MainStage Fan Level 1 Level 1 (60 points)
    Currently Being Moderated
    Dec 15, 2010 8:56 PM (in response to Mindzi)
    I think the currently attempted download is in your prefs - if you delete that, then it should stop trying to download it. You should then be able to go to the store and download it again.

    Your prefs are in yourhome/Library/Preferences/
    Delete the file called "com.apple.garageband.plist".
    Mac OS X (10.6.5)
  • Belzebul Calculating status...
    Currently Being Moderated
    Feb 15, 2012 2:02 PM (in response to Arun06)

    Arun06 wrote:

     

    I had the same problem with the new GarageBand. If you can delete the download file through the normal menu then that works.

    Basically I just clicked on the lesson that was supposed so be downloading and pressed the delete button really quickly and that worked. It might take a few attempts but eventually it will work.

     

    LOL LOL LOL, you are right!!! That worked for me, nice and easy... Oh, boy, I wonder how you guys discover these kind of things, hehe... Thanks a lot!

  • apkg Calculating status...
    Currently Being Moderated
    Jan 30, 2013 8:33 PM (in response to Glueslabs)

    I need help, I can't download the 3rd lesson Left Hand and the 9th lesson Playing the Bules. Please help me I have tried everything.

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