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My Iphone 4g stop work

2385 Views 11 Replies Latest reply: Nov 4, 2010 6:27 PM by G3gator RSS
ALshamali Calculating status...
Currently Being Moderated
Oct 26, 2010 10:39 PM
*hi every one i bout my iphone 4g from this web site*


*5 manth ago and now it stop work and i try to recovry it by itunes*

*it is become so hot when i touch the iphone and the screen is black*


*so what can i do now*
iphone 4g, iOS 4
  • RaichuBits Calculating status...
    Currently Being Moderated
    Oct 26, 2010 11:02 PM (in response to ALshamali)
    It sounds like some sort of hardware damage, ,I'd recommend taking it to the apple store, maybe they can help you out. Does it have any water damage by chance?
    Mac Pro, Mac OS X (10.6.4), Its big
  • Kwopau Level 4 Level 4 (1,725 points)
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    Oct 28, 2010 5:53 AM (in response to ALshamali)
    if you purchased it in UK but not living in UK, you will have to physically go to UK and get it fixed as the warranty is only valid at the origin of purchase. OR if you have a friend or close relative in UK then send it to them and have them take it to the apple store and get it fixed/replaced.
    HP Pavilion DV2812tx, HP DV4-1504tx, Windows 7, iPod Hi-Fi, iPhone 4 32 GB Black
  • sn4p2k Level 4 Level 4 (1,215 points)
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    Oct 30, 2010 11:51 AM (in response to ALshamali)
    if your not living in the uk you cannot send it to the uk for service you have to physically be in the uk its stated in many places that the warranty is only covered in the origin of purchase
    macbook pro 17 inch - iPhone 4, Mac OS X (10.6.1)
  • Kwopau Level 4 Level 4 (1,725 points)
    Currently Being Moderated
    Oct 30, 2010 11:53 AM (in response to ALshamali)
    Unfortunately you can not send it directly to UK apple store for servicing through DHL if you are not in UK. Even if it is under warranty, you have to phsyically go there and have it replaced or serviced.
    HP Pavilion DV2812tx, HP DV4-1504tx, Windows 7, iPod Hi-Fi, iPhone 4 32 GB Black
  • Tamara Level 6 Level 6 (13,720 points)
    Currently Being Moderated
    Oct 30, 2010 1:57 PM (in response to ALshamali)
    No. You can only go to the Apple Store in the country where the phone came from. You have to take the phone back to the UK to get it serviced.
    MacBook , Mini, Airport Express, iPhone 3G, iPhone4, Air, iPad, Mac OS X (10.6.4)
  • Kwopau Level 4 Level 4 (1,725 points)
    Currently Being Moderated
    Oct 31, 2010 11:18 AM (in response to ALshamali)
    Youd on't seem to understand how the warranty works.

    If you purchased it in U.K, then the Warranty is only valid in UK and in the Europe (I think), but not outside of Europe.

    As said before, the only way to get it fixed/replace is to physically go there and have it replaced. Or send your phone to a friend who happen to live in UK and have him do the job to take it to the apple store. this is the only way.
    HP Pavilion DV2812tx, HP DV4-1504tx, Windows 7, iPod Hi-Fi, iPhone 4 32 GB Black
  • NCMARK Level 1 Level 1 (5 points)
    Currently Being Moderated
    Oct 31, 2010 11:22 AM (in response to Kwopau)
    How many times do you have to be told the same answer of warranty will only be eligible in the country you bought it from. Don't complain because you knew this when you bought it (or at least you should have).
  • G3gator Level 1 Level 1 (135 points)
    Currently Being Moderated
    Nov 4, 2010 6:27 PM (in response to ALshamali)
    Ahlan ya al Shamali,

    I would call Apple in the UK and ask them what you can do. I live in the U.S. and do not have an Apple store in my hometown. I have called Apple and they sent me a replacement.
    Dell Dimension, Windows XP

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