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Gmail auto-saves going into Trash — weird.

5325 Views 18 Replies Latest reply: Feb 8, 2014 2:57 PM by widestrides RSS
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jimthing Level 1 Level 1 (50 points)
Currently Being Moderated
Oct 6, 2010 8:09 PM
Background:
• I've 3 email accounts (1 Gmail, 1 pseudo-Gmail, 1 MobileMe) — all IMAP.
(The "pseudo" is from Virgin Media in the UK, and uses Gmail as it's back-end, just Virgin branding on the front).
• Issue doesn't happen with MobileMe.
• Issue only happens in Mail.app on my Mac (not webmail or iPhone 4).

Issue:
For example, I compose an email and it takes me say 10 mins, then either send or save as draft. If I do either of these things, when I goto the Trash folder on either account, I have auto-save versions appearing in there, which look to be saving every 30 seconds of my typing on the email (I can tell this from the dupe email date+time's, and the text gradually revealing itself as I skim through these dupe emails).

Why is this happening? It's SO annoying!

I have been through the Settings on both Gmail accounts online and on my Mac, with no setting there to deal with this. Why on earth are emails getting auto-saved as I type, and if so, why are they saving as separate emails rather than just saving as a single email.

Virgin Media tech support were of NO help for me as a Mac user (as ever!) and blame Mail.app for the issue which they don't offer tech support for.

As an experienced user, I can't believe I just can't solve this stupid situation. Any help on this greatly appreciated.
2x MBP 2.93GHz, 4GB RAM, OS X 10.6.4 "Snow Leopard"/32GB iPhone 4, OS 4.1
  • Toby Cockcroft Level 3 Level 3 (855 points)
    Currently Being Moderated
    Oct 29, 2010 2:43 PM (in response to jimthing)
    I'm seeing the exact same thing. The trash will show multiple versions of the same email as I'm composing it with the edits and so on along the way. It is a bit annoying.

    At first I thought for some reason it was just randomly deleting emails.
    MacBook, Mac OS X (10.6.4)
  • Toby Cockcroft Level 3 Level 3 (855 points)
    Currently Being Moderated
    Oct 29, 2010 3:53 PM (in response to jimthing)
    Quick question. Do you have Use IDLE command turned on in the Advanced section of your Gmail account in Mail?

    I just turned it on to see if it made a change and so far stuff isn't showing up in the trash.

    No guarantee that it won't do it again but perhaps it will help.
    MacBook, Mac OS X (10.6.4), iPhone 4 & 3G
  • Toby Cockcroft Level 3 Level 3 (855 points)
    Currently Being Moderated
    Oct 29, 2010 4:17 PM (in response to jimthing)
    I figured it may have something to do with how often Mail is checking the Gmail box. Perhaps what it is doing is synchronizing and updating the Gmail Drafts mailbox with a copy and then every time it synchronizes it trashes the old copy and uploads a new one.
    MacBook, Mac OS X (10.6.4), iPhone 4 and 3G
  • hakunamatita Level 2 Level 2 (215 points)
    Currently Being Moderated
    Oct 29, 2010 7:09 PM (in response to jimthing)
    Have you already tried Mail:Preference:[Click on your Gmail account]:Mailbox Behaviors:[Uncheck "Store Draft Messages on the Server"]?
    Macbook 2.26 Intel Core 2 Duo, 4GB Ram, Mac OS X (10.6.4)
  • dcon Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 3, 2012 6:48 PM (in response to jimthing)

    any update on this. have same issue.

  • siliconbreath Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 21, 2012 1:02 PM (in response to jimthing)

    Well, I came accross a blog     http://blog.xiao-ma.com/2011/02/20/make-apple-mail-app-likes-gmail/

     

    and while I found great configuaration help for Mail and Gmail, I think our problem is being answered.

     

    You find it under step for: Do not save Draft on Gmail

    To not save draft on Gmail, go to “Preference” -> “Account” -> “Mailbox Behaviors” and uncheck “Store draft messages on the server”. The risk of doing this is that drafts composed in Apple Mail.app won’t show up in Gmail’s draft box.

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