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Multiplexer Error

6931 Views 14 Replies Latest reply: Dec 16, 2010 10:49 PM by Bengt Wärleby RSS
MJS438 Calculating status...
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May 8, 2010 5:04 PM
I get a Multiplex error when create a DVD from my project. How can I correct this ?
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  • Bengt Wärleby Level 6 Level 6 (18,920 points)
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    May 9, 2010 5:09 AM (in response to MJS438)
    Hi

    The most common origin to this is - Use of Chapters in movie

    and using other letters in their title as a to z and 0 to 9
    eg. –…‚©@£$∞§|[]≈±´`?=)(/&%€#"!° and so on. No good idea to use at all.

    else see my list

    *Multiplexing Error*

    PART One.

    Use of strange video/audio material eg .avi, .wmv, .mp3 etc.

    I only use.
    Video - StreamingDV (miniDV tape via FireWire) and
    Audio = .aiff (as on audio-CDs) (else coverted to this .aff 48KHz)

    *Chapters !*

    A. *Using strange letters* in video project name eg +,/; etc. keep to a-z and 0-9 strange letters in project name eg +
    as described by Donnyboy69. Does the title of your project have any symbols or decimal points in it. If so, that is why you are getting the error. I had a project that had a + sign which caused the same problem. I renamed it without the symbol and low and behold, it worked.

    B. *Location of Chapters*
    • Can’t be at start or end of movie (Skip first/start one - iDVD sets this by it self. At the End - no need)
    • Not in a transition (or within 2-3 seconds from it)

    Important when from iMovie HD6 or previous - Now also observed when using FCE 4

    PART Two.

    from Robert Modero.
    "Multiplexing Error. Problem during initialization of tracks"
    Simply remember to add subtitles to your Quicktime files and menu buttons.
    Once I did that, I was back in business.

    from Boise Jim
    Do a safe reboot (by holding down the shift key until you see the spinning gear on grey background, then release, then restart when your start-up screen appears).

    I always makes a DiskImage first and test this so that it runs OK

    I use only - Verbatim DVDs

    I use only - DVD-R

    I burn at an as slow speed possibly eg x1

    This gives good DVDs

    PART Three.

    Multiplex Error

    Chuck, Chicago 2/7/2009.
    Back again. Here is what I have found to work. I also have and use a LaCie DVD-R/RW DL external drive and a LaCie external hard drive as well. Since yesterday I have tried a few ways to burn a themed iDVD project having four 56 minute movies on it, amounting to 226 minutes onto a DVD DL disc, capacity 240 minutes. Apple tech support really didn't know what to do but gave me a very good tip. I had two options left. Apple tech support's tip was to try disc image. One of the replies on a thread with this subject said not to, but my experience today is good. Put your project onto "Burn to disc image," under "iDVD, file." Yesterday encoding took me 23 1/2 hours. Overnight for iDVD disc image, encoding took 21 1/2 hours (again) while I slept. This morning I tried to copy/burn disc image to a DVD with Roxio Toast 7, and it stopped near the end of the burn with some kind of "error" message. So then I tried Utilities> Disc Utility> Burn icon, and followed it through. Be sure to click the DVD DL drive in the window "Burn disc in.". I had one other problem though. At the end of a 46 minute copy, it started to verify, and at the end of verify it rejected the burn. So I tried again, and when "verify" appeared, I clicked on "Skip." The disc finished burning and is doing fine and well. A long and tortuous process, but at last something works. I made several additional copies using Disc Utility. Best wishes. Chuck, Chicago.

    2. Disconnect any other external devices not absolutly needed.
    eg external USB/USB2 hard disks, other FW hard disks etc.

    3 Chapter marks in transitions - minimum 2 sec from

    FROM Bev.

    (Not a 'guy' but I will answer!)

    First, I do not think that mixing widescreen and standard makes a difference in iDVD.

    Second, you should use a better brand of DVD disk. Also, many of us have experienced fewer problems on playback with DVD-R disks. Recommended brands here are Verbatim, Maxell and Taio Yuden. Memorex and TDK are not consistent and may not give you a correct burn. They apparently have fewer layers in the composition of the disk. I have always used Verbatim DVD-R disks and have not had any burn problems.
    Also, choose a slower burn speed, 4x or less.

    Third, to determine if the iDVD project will burn properly, create a disk image file (from within iDVD, go File->Save as Disk Image) and test it. Mount the disk image and then open DVD Player (in Applications) and view your project. If it plays correctly, you can then burn the actual DVD disk from the disk image file using Disk Utility.

    From. Boise, Idaho
    I did everything I've seen suggested, but a friend (who used to be an Apple Genius) suggested that I do a safe reboot (by holding down the shift key until you see the spinning gear on grey background, then release, then restart when your start-up screen appears).
    It worked, and I got a clean burn from iDVD.

    Hopefully this can help other people.

    by dheb0422
    Well, I finally got it, and it was odd enough to post here incase anyone looks this topic up again. Many things were tried, including burning the uneditited film, the edited film without titles and chapter markers, abbreviating the chapter markers in case length was the issue (remember the old iMovie used to truncate them when moving to iDVD?). In the process, I noticed that one, and only one, chapter marker was on the same line as the title marker. All the others were on the line above. The only way I seemed able to change that was to clip a few seconds of film. After that last clip, the offending marker took a place on the line above, as were all the others. That run published, compiled completely and burned. That's one for the books.

    *One user more writes*
    To add my experience with Multiplex Errors using iDVD (7.0.4), I recently created two iDVD projects

    Video from both passed from FCE 4.01 with chapters

    One project worked fine in creating disk image file

    The other gave Multiplex Errors

    I tried suggestions to remove special characters and no chapter marks at beginning, but nothing worked

    Note that I've used iDVD for dozens of projects and this is first time I've run into Multiplex Errors

    Anyway, for problem project, I tried an experiment where I removed all chapters in FCE and passed to new iDVD project

    This time multiplex errors gone

    So had something to do with chapters

    So now I tried numerous experiments to remove individual chapters and try again creating disk image with new iDVD project

    After numerous trys, I was able to narrow problem down to 1 "Bad" chapter mark

    That is, when I left the "bad" chapter in my FCE project and passed to iDVD, iDVD gave multiplex error

    When I removed "bad" chapter mark (and others in), no mulitplex error

    As a final experiment, I moved "bad" chapter mark about 5-10 secs beyond original point and passed to iDVD, the multiplex errors now magically went away and I was able to finally create my disk image.

    I have no idea why this worked, but thought I'd mention here in case someone else runs into similar problem.

    Yours Bengt W
    G3/G4 Blue white,PBG4,dG5, OS X.3.9 + QT6.5.2 and OS X.4.11 + QT 7.3.1
  • SkipperZest Calculating status...
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    Jun 24, 2010 4:19 PM (in response to MJS438)
    I had the "multiplex error" problem, which turned out to have a very simple solution. Make sure all photos and audio clips used in the menu drop zones etc are in iTunes, not in any other location. I had grouped them in a desktop folder and this stymied the burn process apparently.
    21.5 inch Intel iMac, Mac OS X (10.6.2)
  • marciedavis Calculating status...
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    Aug 1, 2010 9:35 AM (in response to SkipperZest)
    You guys really saved my butt! Almost! After numerous attempts and bad burns, I created a Disc Image and then on the second burn, it succeeded. I was ecstatic!

    However, upon watching my DVD, wherever there's any significant on screen action there appear unsightly mosaic jaggies and lines that show poor compression.

    If I change the Encoding selection from "High Quality" to "Professional Quality" or "Best Performance", do you think that would make a difference?
    G4 Powerbook, Mac OS X (10.4.11)
  • Bengt Wärleby Level 6 Level 6 (18,920 points)
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    Aug 1, 2010 1:52 PM (in response to marciedavis)
    Yes

    The naming of Qualities - are not in line with my logic (not much are)

    iDVD 08 & 09 has three levels of qualities.
    iDVD 6 has the two last ones
    • Professional Quality (movies up to 120 min.) - BEST

    • Best Performances (movies less than 60 min.) - *High quality* on final DVD

    • High Quality (in iDVD08 or 09) / Best Quality (in iDVD6) (movies up to 120 min.) - *slightly lower quality* than above

    Yours Bengt W
    G3/G4 Blue white,PBG4,dG5, OS X.3.9 + QT6.5.2 and OS X.4.11 + QT 7.3.1
  • Dan Bryant1 Level 1 Level 1 (30 points)
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    Oct 19, 2010 12:32 PM (in response to Bengt Wärleby)
    I love all things Apple AND there are times I get so irritated at the simplest thing that one would think would be a "well, duh" kind of solution that makes me wonder, who are these guys that design such a good product and then miss something so obvious? Case in point, multiplexer error. I lost hours of work over this error and trying to figure out what caused it. Finally found this article that pointed to a backslash in one of my chapter titles. So these are the questions I'd like to some intelligent designer at Apple answer!
    1. Why does such a commonly used symbol cause such an error in the first place?
    2. Given that it does cause this error so frequently, wouldn't it make sense to make it difficult if not impossible to enter symbols in the field? The least you could do would be to put some text in the placeholder indicating alphanumeric only for that field.
    3. Is there anyone who speaks plain English that looks at the error messages? I mean, how is the average person supposed to figure out that "muliplexer error" is somehow related to chapter markers? Even the more verbose description "There was a formatting error" offers no help--indeed, it makes it worse as I thought I had some physical problem with the blank disk or the drive.

    OK, end of rant while I am wating for iDVD to finish. At least for now. If this project does not burn successfully, I may need to rant more!
    2010 MacBook Pro 2.53 Ghz i5, Mac OS X (10.6.4)
  • Bengt Wärleby Level 6 Level 6 (18,920 points)
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    Oct 19, 2010 11:17 PM (in response to Dan Bryant1)
    So these are the questions I'd like to some intelligent designer at Apple answer!


    Then You should address Apple

    • www.apple.com/feedback/imovie.html

    This is a User to User - forum - Apple rarely read this !

    What we can try is - being of help

    And there are lot's we can't - eg speculating over coming producta and most probably
    Apple policy. Which is a pity - so great and so un-interested.

    1. Why does such a commonly used symbol cause such an error in the first place?


    or why doesn't they just filtering them away. Resulting in a working DVD.

    2. Given that it does cause this error so frequently, wouldn't it make sense to make it difficult if not impossible to enter symbols in the field? The least you could do would be to put some text in the placeholder indicating alphanumeric only for that field.


    Also a good way to deal with it.

    3. Is there anyone who speaks plain English that looks at the error messages? I mean, how is the average person supposed to figure out that "muliplexer error" is somehow related to chapter markers?


    And still these are the most understandably ones - Some are real enigmas.

    Yours fully shareing Your frustration. Bengt W
    G3/G4 Blue white,PBG4,dG5, OS X.3.9 + QT6.5.2 and OS X.4.11 + QT 7.3.1
  • Conrad Harvey Calculating status...
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    Oct 31, 2010 4:59 PM (in response to Bengt Wärleby)
    I am trying to burn an interview from iMovie to iDVD that has no chapter markers at all. I am using Sony -R discs. I have used the suggestions from the Apple Article and I keep getting the near end Multiplexer Error. I have burned a hundred projects with and without chapters and th is a new problem for me. I hope some of you out there continue to probe for other sources of this frustrating problem.
    G5, Mac OS X (10.6.4)
  • F Shippey Level 7 Level 7 (21,500 points)
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    Oct 31, 2010 7:32 PM (in response to Conrad Harvey)
    How much free space do you have on your boot hard drive?
    933mhz G4 Quicksilver - 1.33Ghz G4 12" Al PowerBook - 2.8Ghz 15 " MBP, Mac OS X (10.6.4), I DO NOT receive any form of compensation from my recommendation or link.
  • DVX100Shooter Level 3 Level 3 (840 points)
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    Nov 30, 2010 6:29 AM (in response to F Shippey)
    You can add me to the list of this "Multiplex Error club"!!! Now I will admit that the project I am burning has to do with College Fraternities and Sororities. Each chapter I have listed the Greek letters representing those organizations so maybe that is why I am getting the error as someone mentioned foreign symbols were not good to use in iDVD. I have 456gb of available free space on my system drive. I am using High Quality since my project comes out to be about 1:07. Im trying a second burn right now and if I get the error then I will delete the Greek letters and then burn again and see if that works.

    I like the person several posts above me that went on a rant!!! Let me add another thing to your rant list! Why is that we can only put up to 120 minutes of footage on a blank DVD-R disc through iDVD but then I can record up to 4 hours of material on the same Verbatim DVD-R disc using my DVD Recorder I have hooked up to my TV? Makes you wanna say Hmmmmmm doesn't it! LOL!

    Is the Multiplexing Error an issue for those people that use DVDSP too?
    1.8 G5 PowerMac & 2.33 Dual Core Macbook Pro, Mac OS X (10.5.8), 6gigs of RAM, 250g & 1TB HD's, Final Cut Pro Studio3, Fotomagico Pro
  • DVX100Shooter Level 3 Level 3 (840 points)
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    Nov 30, 2010 7:31 AM (in response to DVX100Shooter)
    Ok well guess what? My burn went through not only once but I always make a 2nd copy as a backup when I burn a DVD and that one went through too! I didn't change any of the GREEK Alphabet letters or nothing. I wasn't able to pinpoint the multiplexing error but am happy it went through. Now im gonna check it on the DVD player before I get to excited! LOL!
    1.8 G5 PowerMac & 2.33 Dual Core Macbook Pro, Mac OS X (10.5.8), 6gigs of RAM, 250g & 1TB HD's, Final Cut Pro Studio3, Fotomagico Pro
  • nissankid Calculating status...
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    Dec 9, 2010 6:12 AM (in response to MJS438)
    I hate to bring this up again, but does anyone have any idea why I might be getting this error (Multiplexer error due to formatting). I have gone back numerous times to figure out try and figure out what might be the problem. It seems to only happen with one piece of media that I'm trying to burn. So far I've found that:

    1) I have no strange characters in the name of the project
    2) I have about 36 gb of free space on my hard drive
    3) Since the media is quite lengthy I have changed the format from best performance to professional quality
    4) My file format is in .avi, however, I have burned 4 or 5 other .avi files with similar lengths just fine
    5) I recreated the specific piece of media and it still didn't work
    6) I then checked the DVDs I have been using and they are DVD-R 16x (could this be the problem?)

    I don't really understand what has been going wrong with this particular burn but it just doesn't seem to want to cooperate with me. I was wondering am I going in the right direction and if anyone has any suggestions for me to try. I was meaning to changed the burn speed last night but forgot so I'll try that once I get home. Should I try converting the media into a different format?

    Thanks
    mac book; mac mini; imac, Mac OS X (10.6.5)
  • Bengt Wärleby Level 6 Level 6 (18,920 points)
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    Dec 9, 2010 11:26 PM (in response to nissankid)
    My thoughts

    1) I have no strange characters in the name of the project


    Did You use "Chapters" Did You use any other characters than a to z or 0 to 9 in their titler

    2) I have about 36 gb of free space on my hard drive


    Should be fine

    3) Since the media is quite lengthy I have changed the format from best performance to professional quality


    Works for me

    4) My file format is in .avi, however, I have burned 4 or 5 other .avi files with similar lengths just fine


    This one is more tricky than it seems. .avi is NO FORMAT - it is a container
    and need not be same as those that did work. Select the working ones by one-click then get Info by {cmd+I} read what the .avi container has for codec.

    Is this the same as the one in the non working .avi file ?

    5) I recreated the specific piece of media and it still didn't work


    Out of range error - No suggestions

    6) I then checked the DVDs I have been using and they are DVD-R 16x (could this be the problem?)


    I set down burn speed to x4 or x1 in iDVD pref window Advance menu.

    Yours Bengt W
    G3/G4 Blue white,PBG4,dG5, OS X.3.9 + QT6.5.2 and OS X.4.11 + QT 7.3.1
  • nissankid Level 1 Level 1 (0 points)
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    Dec 16, 2010 8:01 AM (in response to Bengt Wärleby)
    I have no other chapters in the movie besides the main "chapter" in the movie (i guess it would just be the launch button from the main menu if that makes any sense). There are no strange characters in the title of the movie or the chapter, just a-z and 0-9.

    I had a little trouble understanding where the codec is located for the my .avi's but the pieces of media that worked before were very similar to the one that isn't working in regards to the file information. I guess I'm just not exactly sure what I am looking for.

    I set the burn speed to 4X so we shall see how that does.

    Thanks again and sorry this reply was kind of late, drove from buffalo to chicago and got stuck for two days in a snow storm in sarnia...for 24 hours. It sucked, but thanks again

    Message was edited by: nissankid
    macbook 2.16 GHz, 3 gb RAM; mac mini 1.83 GHz, 3 gb RAM; imac G5, Mac OS X (10.6.5)
  • Bengt Wärleby Level 6 Level 6 (18,920 points)
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    Dec 16, 2010 10:49 PM (in response to nissankid)
    I had a little trouble understanding where the codec is located


    Find the troublesome movie - that ends on .avi

    Select it by One Click (no double click)

    Go up to File menu and down to Show Info (cmd-I)

    Now You see a new window and here there is a General part and under this
    Show More Info.

    Unfold this if it isn't
    Here You find

    Size - 848x480 (in my case)

    Codecs - ??????????? - What does it read here !

    Yours Bengt W
    G3/G4 Blue white,PBG4,dG5, OS X.3.9 + QT6.5.2 and OS X.4.11 + QT 7.3.1

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