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SUS behind a Proxy Server

3534 Views 6 Replies Latest reply: Nov 11, 2010 10:33 PM by raimattern RSS
mike.habermeier Calculating status...
Currently Being Moderated
Oct 27, 2010 7:05 AM
Hallo to all,

I read throw the internet and found that 10.6.4 should fix a bug with SUS and
Proxy Servers. I am sitting behind a firewall with my Mac OS X Server and i can not connect
to the Apple Servers.

I get the following errors when I try to connect the SUS Servers.
"<Error>: Unable to retrieve catalog(s) from the Apple server"

The Network Settings are all ok and i can surf the web without any problems on that machine.

Any other ideas to fix this problem?

Thanx in advance.
Mike
MacPro, Mac OS X (10.5)
  • Michael Nossek Calculating status...
    Currently Being Moderated
    Oct 29, 2010 3:47 AM (in response to mike.habermeier)
    Hello Mike,
    I had the same problem, I think because our Proxy is not using Port 8080.
    I think SUS expects the proxy to use this port.

    If you also use a different port, maybe this helps you too:

    Stop SUS
    Backup /System/Library/LaunchDeamons/com.apple.swupdate.sync.plist

    insert the following into com.apple.swupdate.sync.plist

    <key>EnvironmentVariables</key>
    <dict>
    <key>http_proxy</key>
    <string>192.168.0.1:800</string>
    </dict>

    Of course you have to change the ip address and port according to your setup.

    Restart SUS and give it some time to find all the updates.

    Hope this helps,
    best regards,
    Michael
    Mac OS X (10.6.4)
  • Michael Nossek Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 1, 2010 3:09 PM (in response to mike.habermeier)
    Hello Mike,
    I don't think that it'll work as long as your Proxy requires Name and Password for authorization. Can you get access to the Internet for your Server through the proxy without Name and Password?
    Best regards,
    Michael
    Mac OS X (10.6.4)
  • raimattern Level 1 Level 1 (95 points)
    Currently Being Moderated
    Nov 11, 2010 10:33 PM (in response to mike.habermeier)
    http://support.apple.com/kb/HT3923?viewlocale=en_US

    Proxy

    Authenticated proxy servers are not supported by the synchronization module, which means updates will not be mirrored by the server. While the synchronization module may work with non-authenticated and transparent proxy servers, Apple recommends that the Software Update server have direct access to the public Software Update servers listed above.

    http://support.apple.com/kb/TS3531
    Mac OS X Server v10.6: Software Update Service may not use proxies defined by proxy auto-config (PAC) files
    iMac20 , iPodtouch 4.1, MacBook late 2008, iPad 32GB, Mac OS X (10.6.5), Mac OS X 10.6.5 Server, Apple Certified System Administrator

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