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Mobile Me aliases not showing in Mail app.

1198 Views 3 Replies Latest reply: Nov 7, 2010 1:19 AM by Marcus Muench1 RSS
brynmor45 Calculating status...
Currently Being Moderated
Oct 25, 2010 9:24 PM
Just recently, I have lost the ability to use my mobile me aliases when using the mail app on my macbook. They have just disappeared from the drop down menu under from in mail. I have used support with mobile me - they seem to indicate it's a problem with my macbook rather than with mobile me. Can anyone help?

Just thought I'd add too - there appear to be a couple of other issues with syncing to mobile me too - address book groups, bookmarks, mail rules etc.

Would love anyone's thoughts/help - thanks in advance.
Mac OS X (10.6.4)
  • Marcus Muench1 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Nov 6, 2010 9:12 AM (in response to brynmor45)
    I see the same issue (aliases not showing up), not in mail on my Macs, but in web mail on Mobile Me itself. I cannot manage existing aliases, I cannot use the aliases to compose new mail on Mobile Me website. I think this might have started at the time I converted my Mobile Me calendar to the new version, but I am not 100% sure, for I do not use web mail that often.

    This happens in every browser I checked (Firefox, Safari, Chrome on Mac and Firefox, Chrome, IE8 on Windows), so seems to be a problem on server side, not browser specific or a problem on my computer.

    If you have any ideas how to fix this, please please post it here. Thanks a lot!
    Macbook Pro 15" Core 2 Duo 3.0GHz, Mac OS X (10.6), 4 GB RAM, 512MB Video RAM. 500 GB Harddrive
  • Julian Wright Level 7 Level 7 (34,835 points)
    Currently Being Moderated
    Nov 7, 2010 1:46 AM (in response to Marcus Muench1)
    You'd both be better off browsing or posting in the dedicated MobileMe forum, where such questions come up all the time:

    http://discussions.apple.com/category.jspa?categoryID=116
    iMac 20", MacBook, Time Capsule, Airport Express, AppleTV 2, Mac OS X (10.6.4), iPhone 3GS 32GB, iPad 32GB
  • Marcus Muench1 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Nov 7, 2010 1:19 AM (in response to Julian Wright)
    In my case the problem has been solved within a support chat session. It was a problem on server side with the german umlaut ü in my name.
    Macbook Pro 15" Core 2 Duo 3.0GHz, Mac OS X (10.6), 4 GB RAM, 512MB Video RAM. 500 GB Harddrive

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