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iTunes no longer checks for App updates

40688 Views 115 Replies Latest reply: Apr 19, 2011 6:16 PM by PSI70Y RSS
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Havrek Calculating status...
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Nov 12, 2010 2:13 PM
About 2 weeks ago I noticed that when looking at Apps in my library and hitting "Check for Updates" I was never seeing any apps that needed updated but my iPhone and iPad kept getting updates for apps. I watched this and noticed that after hitting Check for Updates in the app library section it flashes "accessing iTunes store..." very very fast. Just to read that I have to hit the update several times. If I click the Get More Apps next to it i go to the app store.

I can search and purchase apps on iTunes. I can look at my iTunes account and redeem gift cards and the help-check for updates works because it found the 10.1 update today and I installed it. Everything seems to work fine in the previous version and 10.1 except checking for app updates. It seems like it can't access the iTunes store here.

Two other computers (kids) in my house with iTunes work. I've disabled norton and it stil doesn't work.

Can anyone help me?
m9500y, Windows 7, 64bit
  • bhunted Calculating status...
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    Nov 12, 2010 4:08 PM (in response to Havrek)
    Same prob here... Didn't work late this morn... Updated to latest version. Same thing. When checking for updates direct from my iphone 4, basically same thing. Says it cannot connect to the store. So I'm not sure its itunes or my phone. Havent noticed anyone else complain either. So scratching head here.

    Message was edited by: bhunted
    Area 51, Windows 7, Latest Itunes
  • NWinTer Calculating status...
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    Nov 12, 2010 4:55 PM (in response to bhunted)
    woo... Same here. Basically I can browse the App Store and purchase/download apps, but when it comes to check available updates, I just got network problem notification, things like 'The iTunes Store is temporarily unavailable.' bulabulabula
    It's keeping for nearly a week and really driving me mad.
    Windows Vista
  • cyborgsam Level 1 Level 1 (20 points)
    Currently Being Moderated
    Nov 12, 2010 5:18 PM (in response to Havrek)
    Just started for me immediately after the 10.1 update.
    MacBook Pro 17" Late 2008, Mac OS X (10.6.4), 6GB RAM, 500GB Hitachi
  • damballah Calculating status...
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    Nov 12, 2010 6:00 PM (in response to Havrek)
    Same here, no error it just flashes and nothing happens. Interestingly enough my iPhone wont update either, but my iPad does. All started when I installed 10.1.
    Macbook, Mac OS X (10.6.5)
  • jido_genshi Calculating status...
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    Nov 12, 2010 6:41 PM (in response to Havrek)
    Just wanted to add my voice to this as well; I've got the same thing happening. When I click on "Check For Updates" from the app section of iTunes on my Macbook Pro, nothing happens at all; I just figured there were no updates... but when I checked it directly from my iPhone 4, I had a ton of updates available! Something is definitely broken on Apple's end. For me this started happening a day or two before the 10.1 update, so I don't think it's related to the iTunes program itself, but to the update server on Apple's end.
    Macbook Pro 2.8 GHz Intel Core 2 Duo, Mac OS X (10.6.5), na
  • tecban Calculating status...
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    Nov 12, 2010 7:35 PM (in response to Havrek)
    I'm also having a problem with the app updates in iTunes. About two weeks ago on my system, iTunes stopped being able to connect to the store for app updates. I can connect to the iTunes store for all other purposes such as browsing and purchasing apps, and on the Apps tab iTunes even shows the number of updates available - it just no longer can connect to the store to display or download them. I was hoping the updated version would fix it, but no luck.
    Windows Vista
  • lanceanz Level 1 Level 1 (0 points)
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    Nov 12, 2010 8:49 PM (in response to Havrek)
    At least I'm not alone. This issue began for me yesterday (Friday New Zealand time). I've updated to iTunes 10.1.0.54 about an hour ago, and Check for Updates still show no new apps. I've had 4 app updates on my iPad today, and have confirmed that iTunes hasn't simply updated them without telling me. When I click "Check for Updates" I see a very brief message "Accessing the iTunes store" and a progress bar in the usual place. It lasts no more than a second.
    iPad wi-fi 64GB + iPod Touch 4th + Nano 6th + others, Windows 7, Ultimate x64
  • BTSculptor Level 1 Level 1 (0 points)
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    Nov 12, 2010 9:21 PM (in response to Havrek)
    Same problem exactly and when I talk to tech support, they act like it's the first time they've heard about this. But I just found out that my roommate is having the same problem!
    iOS 4
  • morrystarr Calculating status...
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    Nov 12, 2010 10:41 PM (in response to BTSculptor)
    same problem here .. wish I never upgraded to the latest Itunes version
    HP, Windows 7
  • jido_genshi Level 1 Level 1 (0 points)
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    Nov 12, 2010 10:47 PM (in response to morrystarr)
    @morrystarr Again, as me and others have mentioned, it most likely has nothing to do with the latest version as this issue started occurring before the release of 10.1, so it most likely has to do with Apple's iTunes "app update" servers.

    Message was edited by: jido_genshi
    Macbook Pro 2.8 GHz Intel Core 2 Duo, Mac OS X (10.6.5), iPhone 4 with iOS 4.1
  • lanceanz Level 1 Level 1 (0 points)
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    Nov 12, 2010 11:17 PM (in response to jido_genshi)
    And good (?) to see it's a cross-platform issue too. That pretty much rules out Windows/Mac update, antivirus and firewall issues. So I think you're right, it's an Apple thing. But odd that it's apparently not affecting everyone, and started at different times.

    Just about nighttime here, so I'm hoping 1 or 2 sleeps will fix it
    iPad wi-fi 64GB + iPod Touch 4th + Nano 6th + others, Windows 7, Ultimate x64
  • nasapilot207 Calculating status...
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    Nov 13, 2010 1:23 AM (in response to Havrek)
    Same Problem I have had the problem for about a week. I cannot update on my iphone 4 with 4.1... I et error cannot connect to itunes store. I can buy new app ok. I also have same problem on Mac computer. The bar just flashed but nothing happens when I hit check for updates. I already updated itunes hoping it would address the issue and it did not fix it. I think it is Apple system that is causeing the issue. Hope they fix it.. I think they are delaying the updates due to the ios 4.2 not being ready. They don't want people to update till the ios 4.2 is finalized in case the updates are bad...
  • FlyingSpacer Calculating status...
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    Nov 13, 2010 4:16 AM (in response to nasapilot207)
    Same here. My iTunes is doing exactly the same thing. Oh, and with 4.2GM on my iphone, it won't check for updates either. Although, oddly, 4.2GM on my iPad will check. I want iTunes sorted, please!
    Macbook, Mac OS X (10.6.5)
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