8 Replies Latest reply: Jan 3, 2011 12:18 PM by PHIL6240
kentep Level 1 Level 1 (0 points)
I installed the latest upgrade to OSX 10.6.5 a couple
of days ago. I now am having printer problems. I am using an Epson 4880
Stylus Pro Printer to print photographs with Lightroom 3 and Photoshop CS5. The monitor was carefully and frequently calibrated and produced a close match to the prints prior to the update.

All were working flawlessly prior to the upgrade. Now it is printing much
darker...not even close to what I see on the monitor.

Who will fix this Epson or Apple and how quickly? I have heard from several other photographers that this is big problem.

Hopefully there is a solution short of moving to Windows or another printer brand?

MacBookPro 2.66GHz, Intel Core i7, Mac OS X (10.6.5)
  • 1. Re: Epson Stylus Pro 4880 Printer Problems...
    Donald Palmer Level 4 Level 4 (2,170 points)
    "+The monitor was carefully and frequently calibrated and produced a close match to the prints prior to the update+."
    Can you calibrate your monitor again?
    Adobe makes Lightroom and PSCS5, you might want to present this problem to them.
  • 2. Re: Epson Stylus Pro 4880 Printer Problems...
    kentep Level 1 Level 1 (0 points)
    Have re calibrated... problem still exists.
  • 3. Re: Epson Stylus Pro 4880 Printer Problems...
    Donald Palmer Level 4 Level 4 (2,170 points)
    Have you tried to select a different profile from the list in Display Preferences?

    Things change with updates all to often, and its something we have to deal with.
    Its not Epson's problem, they're just an appliance at the end of a cable.
    You can downgrade back to 10.6.4 or try to reinstall the Adobe products again to see if they install differently with the newer system.
    This is LightRoom 3.0? and this is PSCS 12.0?
  • 4. Re: Epson Stylus Pro 4880 Printer Problems...
    elol Level 1 Level 1 (0 points)
    Many of us have had numerous problems. see various forums etc.
    I run 10.6.5 but because of another problem still print from 10.5.8

    but colours are perfect when printing. Monitor not quite right but close..

    But you must to do delete your epson printer and all traces of it in libraries etc.

    Epson Driver Delete it and download new one If Northern American site make sure you install common updater too.

    Make sure that you have completely removed the driver, then reinstall the driver that was working for you:
    1. Power off the printer
    2. Open System Pref. and Print/Fax
    3. Highlight the xxxx printer
    4. Click on the "-" sign
    5. Close Print and Fax
    6. Open your Mac's Hard Drive
    7. Open the Library Folder
    8. Open Printer and delete the Epson Folder
    9. Open the PPDs folder find the Epson Stylus Photo R1800.gz and delete the file (your printer)
    10. Close the PPD and the Printer folder
    11. In the Library folder open the Caches Folder
    12. Delete the Epson folder
    13. Restart the Mac
    14. Power on the printer
    15. Now you are ready to resinstall your driver

    make sure you do not select the GIMP Drivers.

    Sometimes this fixes the issues

    elo
  • 5. Re: Epson Stylus Pro 4880 Printer Problems...
    kentep Level 1 Level 1 (0 points)
    Lightroom 3.3 and Photoshop 12.01

    If not EPSON or Apple or Adobe... then who?
  • 6. Re: Epson Stylus Pro 4880 Printer Problems...
    kentep Level 1 Level 1 (0 points)
    Have already done this once, but I am willing to go thru the torture one more time. I am not optimistic.

    At the prices charged by all of the equipment and software folks... I expect to get what I pay for... and without a big hassle on my part. These are all mature products and this is fundamental stuff. If anyone creating all of this stuff really cares, then they need to step up and deal with problems and keep their users informed of what is wrong and when and if it is going to be dealt with.
  • 7. Re: Epson Stylus Pro 4880 Printer Problems...
    Epson Mac Tech Level 2 Level 2 (200 points)
    My name is Syd and I work for Epson America, Inc.

    Try the steps below:

    1. In Photoshop CS 5, go Edit > Color Settings.
    2. Select North American PrePress 2 from the Setting menu, and make RGB working space is set to Adobe RGB 1998.
    3. Click OK to close and quit Photoshop.
    4. Re-launch Photoshop and try to print again.

    Here to help,

    Syd
  • 8. Re: Epson Stylus Pro 4880 Printer Problems...
    PHIL6240 Level 1 Level 1 (0 points)
    Hi, Kentep.

    1 Year ago, I upgraded to 10.6 and had the same problem with the Epson Stylus Pro 3800. It´s not only going darker, the contrast is rising too - in the end it looks like the Gamma is shifting from 1.8 to 2.2 and this seems to be the source of the problem. Nor Apple or Epson seems to be willing to solve this Problems with the shifted Gamma. Apple changed its colour standard to match with the windows world and somehow this shift produces the darker prints. I have been doing telephone calls for hours since one year, without any results that may be usable in my proffessional dayly work on photography - in the end I decided to switch back to 10.5.8.
    It seems, that Apple and Epson are ignoring the printer problems.

    Nice greetings from old germany.
    Peter