Skip navigation

Windows & ITunes Warning when eject ipod shuffle 4th gen.

4136 Views 7 Replies Latest reply: Nov 8, 2012 7:58 AM by breckerdorn RSS
angie2601 Calculating status...
Currently Being Moderated
Nov 14, 2010 5:21 AM
Just bought new Ipod shuffle and set it up and allowing it to charge. The sync & set up went fine and then I selected eject to exit Itunes.
First a windows error popped up "There is no disk in the drive - please insert disk into drive F:". I cancel this error and also an itunes warning appears which says "The ipod can not be ejected because it contains files that are in use by another application" - OK.
I have copied a handful of songs from the itunes library and I also have an Ipod touch - I don't get the message when I eject that one (maybe will now)
I have used the same USD port for this ipod shuffle as I would my ipod touch - its the only spare USD port on the laptop - have seperate mouse & keyboard.
I attempt the eject about 3 times before the Ipod does eject wihtout either warning appearing.
Can anyone provide assistance for me on this ?
fujitsu siemens, Windows XP
  • PT Level 7 Level 7 (20,870 points)
    Any chance you have an anti-virus program taking hold of it to scan it or that the operating system is scanning it for fast searching purposes?
    iMac 24" 2.66GHz  eMac 1.25GHz (OS 10.4.11) , Mac OS X (10.5.7),  Canon iP4200 printer  Many Ext Drives  30GB and 80GB 5th Gen iPods
  • deggie Level 8 Level 8 (44,870 points)
    If McAfee is running and you have not changed your settings to not scan iPod or MP3 players that is what is causing the problem.
    MacPro Dual Core 2.66 Ghz, MacBook Pro 15", iPhone 4, Mac OS X (10.6.4), AEXs, Red 2G & 5G Nano, Red Shuffle, 160 GB Classic, Apple TV
  • deggie Level 8 Level 8 (44,870 points)
    Sorry, I don't use a Windows machine or McAfee. You might contact their website for assistance.
    MacPro Dual Core 2.66 Ghz, MacBook Pro 15", iPhone 4, Mac OS X (10.6.4), AEXs, Red 2G & 5G Nano, Red Shuffle, 160 GB Classic, Apple TV
  • macClicks Calculating status...
    Has anyone found a solution to issue posted? I have a client who is experiencing the same exact issue but doesn't have McAfee anti-virus installed. He does have AVG Free anti-virus installed. Hope someone found out a reason for the issue.
    MacBook Pro 2.16 Ghz Intel Core 2 Duo, Mac OS X (10.6.3)
  • breckerdorn Calculating status...

    Just joined to add my results:  I got the same error, and use Avira (a freeware product like AVG).  I had to go into the realtime protection configuration, create an exception for the drive letter that my iPod always shows up as (in my case, J:)  That eliminated the warning for me.  Most AV products have some realtime scanning option, and you usually have to either specify the drives to scan explicitly, or, in my case, EXCLUDE drives explicitly.


    Google your AV product, and "how to configure realtime protection" -- that should help.


    Good Luck!


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.