1 2 3 Previous Next 101 Replies Latest reply: May 15, 2013 5:56 PM by gmorgjr
Fatkid98 Level 1 Level 1 (20 points)
PowerPoint 2010 keeps crashing when trying to edit text in a presentation. All other Office products seem unaffected. (I haven't tried them all, but I've been working in Access a lot lately and it has been working fine.) This had just started happening and I'm wondering if it has anything to do with the latest Boot Camp update. I'm running Windows 7 64-bit on a 13" MacBook Pro (mid-2009). Is anyone else experiencing this problem?

13" MacBook Pro (Mid 2009), Mac OS X (10.6.5), Also running Windows 7 64-bit
  • 1. Re: PowerPoint 2010 keeps crashing
    mwresq Level 1 Level 1 (0 points)
    same exact issue - tried repairing office 2010 - uninstall powerpoint ... wasting too much time - you can delete drawings but any text edits
  • 2. Re: PowerPoint 2010 keeps crashing
    mwresq Level 1 Level 1 (0 points)
    I uninstalled bootcamp 3.2 and powerpoint x64 2010 is now working - did not consider bootcamp as the issue - I gather it is related to the keyboard manager (apple).
  • 3. Re: PowerPoint 2010 keeps crashing
    get_jr Level 1 Level 1 (0 points)
    I had the exact same problem yesterday...very annoying.

    What is the best way to uninstall 3.2 and go back to 3.1?

    I have been a Mac user since 1984 and this is very first time I have had an issue like this...
  • 4. Re: PowerPoint 2010 keeps crashing
    OverseeDev Level 1 Level 1 (0 points)
    Exact same thing happened to me. Blogged about it here.

    http://regularlyexpressed.com/boot-camp-broke-my-powerpoint/

    I had an earlier restore point and just reverted back to that. That fixed everything. Now, will just have to wait until this problem is addressed since I can't go on not using PowerPoint.
  • 5. Re: PowerPoint 2010 keeps crashing
    Fatkid98 Level 1 Level 1 (20 points)
    Thanks for everyone's responses. I currently have boot camp uninstalled, which kinda ***** since now the track pad doesn't right click, the F keys don't function properly any more(volume control, screen brightness, etc), and I don't have access to my OS X partition. It's not the end of the world. I'm just using PowerPoint right now for one of my college classes. Once I'm done, I'll reinstall Boot Camp 3.2 and wait for Apple to get around to fixing it...hopefully.
  • 6. Re: PowerPoint 2010 keeps crashing
    Monty Pandey Level 1 Level 1 (0 points)
    I have the same exact problem - powerpoint 2010 crashes on editing any text on existing doc - was working fine till I installed latest version of bootcamp. problem did not go away on reinstaling or repairing office 2010, or on uninstalling bootcamp upgrade. it may be some other drivers that came with the latest bootcamp upgrade. please help - I need powerpoint to work.
  • 7. Re: PowerPoint 2010 keeps crashing
    Monty Pandey Level 1 Level 1 (0 points)
    I did the same think by uninstalling bootcamp 3.2 to solve the PowerPoint crashing issue (which did get resolved), but now how do I install bootcamp 3.1 on windows to get back the other functionality like trackpad ease, etc. Any ideas on what next?
  • 8. Re: PowerPoint 2010 keeps crashing
    Fatkid98 Level 1 Level 1 (20 points)
    Unfortunately, Apple no longer has Boot Camp 3.1 for 64-bit Windows, although they do have it for the 32-bit version. Anyone know where I can get the 64-bit version?
  • 9. Re: PowerPoint 2010 keeps crashing
    Monty Pandey Level 1 Level 1 (0 points)
    Having spent 8 hours on this problem yesterday, I now know about all the options, but not resolved core issue yet. Here are the details:
    (1) When you install bootcamp 3.2 with automatic upgrade, it installs some drivers and one of those drivers makes your keyboard text characters incompatible with Powerpoint 2010, so any text changes causes powerpoint to crash.
    (2) Your best defense would have been a savepoint before installing the upgrade, but if you dont have that, then it is not easy to rollback.
    (3) One option is to uninstall bootcamp 3.2 from windows - that resolves the core issue, but also removes the other bootcamp drivers so your track pad becomes less responsive, etc.
    (4) You can install bootcamp 3.1 again - the 64 bit version is available on your Mac OS X DVD that came with your laptop, and it is a pretty easy re-install.
    (5) However if you reinstall the 3.1 from the DVD, then the powerpoint problem returns again. At that point, you might as well get the bootcamp 3.2 upgrade installed again, as your core problem remains either way.
    (6) The real solution is to identify the specific driver that is giving that problem, and I have narrowed it down to one out of 4. I could do trial and error method to find the specific driver, but I made an appointment with the genius bar to take my macbook ino the store and have them figure this out.
    (7) In the meantime, I also decided to bite the bullet and buy Office for Mac 2011 for $199 (I will get it at the store today), and that will take away some of the need to use Office on Windows 7 as I can then use the Office on Mac - I heard the 2011 version is very compatible to the latest office for windows version, so that should resolve some of the hassles.
  • 10. Re: PowerPoint 2010 keeps crashing
    Fatkid98 Level 1 Level 1 (20 points)
    Monty, let me know what the genius bar tells you. I'm curious as to what they will say. I do have Office for Mac 2011 and it is definitely much closer in design to Office for Windows. I'm currently taking a class in college and our assignments have us do specific tasks in PowerPoint using the Windows version. I started using the Mac version, but since some things are a little different, it was taking me much longer to complete. That was when I decided to uninstall boot camp.
  • 11. Re: PowerPoint 2010 keeps crashing
    cedricSF Level 1 Level 1 (0 points)
    Same problem. Extremely annoying and preventing me from doing my job. This is very disappointing from Apple. Monty please let us know if you narrow it down to a specific driver. I don't want to roll-back to BC3.2 since I am reading that it may not fix the issue - and frankly it's a hassle.
  • 12. Re: PowerPoint 2010 keeps crashing
    Fatkid98 Level 1 Level 1 (20 points)
    Well, I did use Monty's advice and reinstalled Boot Camp from my Snow Leopard disc. It is, however, Boot Camp 3.0. I'll take what I can get for now. I fired up PowerPoint and it's still working. I'll stick with this until 3.2 is fixed.

    I agree about it being disappointing. First the ios 4.2 debacle, then the OS X 10.6.5 server problem, and now this. I'm sure that this is the last thing on their minds to fix. They've made it clear that ios is their priority, with OS X being a far off second. I'm sure drivers for Windows is last on their list.
  • 13. Re: PowerPoint 2010 keeps crashing
    Fatkid98 Level 1 Level 1 (20 points)
    Quick update...after installing Boot Camp 3.0, I ran Apple Software Updater. The Software updater installed Boot Camp 3.1, not 3.2. After installing 3.1, the software updater then wanted to install 3.2, which I did not install. Thankfully, I'm back on 3.1 and waiting for a new update.
  • 14. Re: PowerPoint 2010 keeps crashing
    Botsnam Level 1 Level 1 (0 points)
    I have a lot of headake with PowerPoint 2010, so now apple keynote - my best friend
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