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PowerPoint 2010 keeps crashing

79135 Views 101 Replies Latest reply: May 15, 2013 5:56 PM by gmorgjr RSS
  • JeffreyAWest Level 1 Level 1 (0 points)
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    Nov 30, 2010 6:03 PM (in response to Fatkid98)
    Does anyone have a fix for Office 2007?
    MBP 15" i5, Mac OS X (10.6.5)
  • nallex Calculating status...
    Currently Being Moderated
    Nov 30, 2010 6:52 PM (in response to Fatkid98)
    A ha!

    For PowerPoint 2007 on Windows 7....

    Open Control Panel
    Press "Change keyboards or other input methods" from "Clock, Language, and Region"
    Press "Change keyboards..."
    Press "Add..."
    Roll down "English (United States)" (if it's not already expanded)
    *Select "US"*
    Press "OK"
    Press "OK"
    Press "OK"
    Close the Control Panel

    That worked for me!!
    MacBook Pro, Mac OS X (10.6.5)
  • Jimmy Moore Calculating status...
    Currently Being Moderated
    Nov 30, 2010 8:29 PM (in response to Fatkid98)
    We support >160 MBP running boot camp with WIN7 and office 2010. We have started seeing the PowerPoint crash also with the boot camp 3.2 update. A quick solution is to create another windows user account from the users control panel inside windows. Log out of your existing user ID then log in to the new user ID you created and test PowerPoint.

    Problems we have seen like this in the past is normally some kind of windows registry corruption. This kind of problem is not normally fixed quickly by vendors because someone has to prove the cause of the corruption.
    MBP i7, Mac OS X (10.6.5)
  • gmillerx Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 30, 2010 9:24 PM (in response to Fatkid98)
    Interesting sidenote(s): I have the same problems with PPT2010 as everybody else, but i cannot remove BC because i need access to the OS X partition.

    1. i have VMware workstation VM on my 64bit win7 side. The VM is a 64bit version of win7 with Office2010 inside the VM also. Everything is fine INSIDE the VM. keyboard works fine. Outside the VM, in the 'native' Win7x64/Office2010, i get the crash. VMware traps and converts keystrokes, obviously.

    2. cut/paste into PPT text boxes works on the non-VM native/host Win7 side (i have put text in Notepad and C/V'd into the PPT text boxes fine.

    3. the dialog boxes in ppt accept keyboard input fine! (i opened an existing PPT, opened a search/replace box and entered text and REPLACED ALL, and worked fine)

    4. oddly, the on-screen keyboard (Accessibility options) crashed PPT as well. [Obviously interfaces with the problem kybd driver]

    so, i am stuck with PPTing into a VMware VM , and then moving the finished PPT over to the host Win7 for printing, Camtasia, email, etc (since i cannot remove the BC3.2 for other reasons so far).

    just FWIW--i will call apple on this later this week when i get time--unless somebody else posts their answer here earlier. gm
    MacPro, Windows 7, BootCamp
  • JeffreyAWest Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 30, 2010 9:57 PM (in response to nallex)
    That worked, thanks!!!!
    MBP 15" i5, Mac OS X (10.6.5)
  • jkoetje Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 1, 2010 8:24 AM (in response to nallex)
    NICE! This worked. Many thanks
    Windows 7
  • mjb12345 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 1, 2010 8:56 AM (in response to jkoetje)
    Worked for me. To be clear: when you click on the hyperlink, as described above, it brings up another dialog box. From there you should click "Add" and choose an English language configuration (I used English US). Then click OK to close the dialogs and everything should work fine.
    MacBook Pro, Windows 7
  • somefurryguy Calculating status...
    Currently Being Moderated
    Dec 1, 2010 6:44 PM (in response to nallex)
    This also worked for me. Such a stupid bug. Thanks a million for saving me all the BC uninstalling headache!!!!!
    MacBook Pro (Late 2008), Mac OS X (10.6.1), Windows 7 Pro boot camp
  • unidesk_ch Level 1 Level 1 (5 points)
    Currently Being Moderated
    Dec 2, 2010 1:22 PM (in response to Fatkid98)
    Awesome job finding this as we just had a person hit this after upgrading to v3.2 and thankfully enabling the keyboard did the trick. Nice to have a work around that doesn't involve uninstalling and then installing X version of Boot Camp (and making sure to remind folks to not update again).
    MacBook Pro, Windows 7
  • ShermanR Calculating status...
    Currently Being Moderated
    Dec 2, 2010 1:55 PM (in response to MC02138)
    This fix worked for me as well. PPT 2010 now works.

    An odd bug.
    MacBook Pro 15"
  • oronymo Calculating status...
    Currently Being Moderated
    Dec 2, 2010 6:26 PM (in response to nallex)
    Yes, I can confirm this worked! And it works for PPT 2010. I reinstalled 3.2, confirmed powerpoint stopped working again, tried this quick fix, ran powerpoint again and viola! it works!

    Thanks!
    Macbook Pro 15" October 2010, Mac OS X (10.6.4), Windows 7 64-bit
  • ntyonline Calculating status...
    Currently Being Moderated
    Dec 2, 2010 9:35 PM (in response to Fatkid98)
    Thanks you so much, it work for me. I had spent so much time try to fix this without success. thanks you so much MC02138.
    Macbook Pro 2010 13", Mac OS X (10.6.5)
  • mcjimbo Calculating status...
    Currently Being Moderated
    Dec 2, 2010 9:39 PM (in response to oronymo)
    I am have the same terrible issues. My config is Macbook Pro 15 with i5. I am running Snow Leopard with Bootcamp + VMWare Fusion 3.1 and Windows 7 x64 + Office 2010.

    When I initiate certain type of edits under Bootcamp in PowerPoint, Word or even Outlook when i'm creating emails the Office applications crashes and restarts.

    Finding this thread at least helps me feel like i'm a not alone. This is a terrible issue Apple. FIX IT!
    Macbook Pro 15", Mac OS X (10.6.5), Snow Leopard with Bootcamp + VMWare Fusion 3.1 and Windows 7 x64 + Office 2010
  • GenericWhiteGuy Calculating status...
    Currently Being Moderated
    Dec 2, 2010 9:41 PM (in response to nallex)
    Thanks! This also solved a problem with CorelDraw x5 crash on startup.
    Windows 7
  • appleing Calculating status...
    Currently Being Moderated
    Dec 3, 2010 12:09 PM (in response to nallex)
    This worked for me! And I am using Powerpoint 2010. Thank you so much!!
    MBP 13

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