1 2 3 Previous Next 84 Replies Latest reply: Mar 3, 2014 10:13 AM by Mahambaig
dburdan Level 1 Level 1 (0 points)
All of the sudden my iPhone 4 home button stopped working. I tried hard rebooting it and that didn't fix it. It will sometimes work for a minute but for the most part it doesn't work. It didn't come in contact with any water/dirt, it just stopped working. I have Apple Care but need my phone for work so I can't have it gone for a few days. Any help would be much appreciated! Thanks!

iPhone 4, 4.0.1, iOS 4
  • 1. Re: Broken iPhone 4 Home Button
    jk_baller23 Level 4 Level 4 (2,120 points)
    If it's possible I would visit an Apple Store, they might be able to replace it right away.
  • 2. Re: Broken iPhone 4 Home Button
    OrangeMarlin Level 5 Level 5 (5,130 points)
    dburdan wrote:
    All of the sudden my iPhone 4 home button stopped working. I tried hard rebooting it and that didn't fix it. It will sometimes work for a minute but for the most part it doesn't work. It didn't come in contact with any water/dirt, it just stopped working. I have Apple Care but need my phone for work so I can't have it gone for a few days. Any help would be much appreciated! Thanks!


    Make an appointment with an Apple Genius at the Apple Store in Fresno. They will know if it got wet or not, and if it didn't, they'll replace it or fix it.
  • 3. Re: Broken iPhone 4 Home Button
    EBSkater Level 2 Level 2 (490 points)
    You can't hard reboot if it's not working...

    Did you attempt to restore as new? Because that's what they're going to do at the store...
  • 4. Re: Broken iPhone 4 Home Button
    dburdan Level 1 Level 1 (0 points)
    I was able to hard boot it the few seconds it was working. I have tried restoring it but no luck. I am positive it didn't get we because it stopped working when it was on my table. I will take it to an apple store locally to get it checked out. Thank you guys for all your help and solutions!
  • 5. Re: Broken iPhone 4 Home Button
    Mr.Canoehead Level 1 Level 1 (0 points)
    I'm having the same problem,
    I got the 32gig 4g iPhone
    I've tried all the basic troubleshooting tips like:
    -Resetting my settings through the general settings
    -a hard shutdown (holding the power button and the home button at the same time)
    I've tried reformatting and reloading from scratch, this is currently the step I've just finished and sill having the same issue

    Something I've noticed is it only happens when idle for a period of time, the longer it sits idle the harder it is to get the home button to reawaken the phone.
  • 6. Re: Broken iPhone 4 Home Button
    macguy90 Level 1 Level 1 (60 points)
    Go to your nearest Apple Store & meet with a technician at the Genius Bar. They will mostly likely give you a replacement if they feel the issue was not caused by you.
  • 7. Re: Broken iPhone 4 Home Button
    shaytoon Level 1 Level 1 (0 points)
    I've had this problem a couple of times and being unable to hard reset coz of home button not responding, I found a solution online that worked for me. Apparently the port below the home button can get dusty and that causes an obstacle to the home button response, I tried applying some air pressure and it worked right away.
    he did also mention the use of a clean toothbrush but i don't know about that.
  • 8. Re: Broken iPhone 4 Home Button
    sethertonb Level 1 Level 1 (0 points)
    I'm having a similar, intermittent problem with my iPhone 4, but note that I used air pressure to clean out my iPhone 3G's port, and I'm fairly sure that it's what was responsible for kicking a smattering of dust up between the glass and the LCD. If a toothbrush could work, I would suggest starting with that route.
  • 9. Re: Broken iPhone 4 Home Button
    miksu Level 1 Level 1 (0 points)
    I had the same problem. I used a vacuum cleaner to clear the dust. It worked!
  • 10. Re: Broken iPhone 4 Home Button
    Utacka Level 1 Level 1 (0 points)
    Worked perfectly with air pressure, thx mate ive had this issue for over a month now but today it got really frustating. now it works 100% of the times
  • 11. Re: Broken iPhone 4 Home Button
    Natalie1978 Level 1 Level 1 (0 points)
    Hello I had the same problem myself with my iPhone 4, I just tried the vac cleaner on it and its much better, I still need to press the home button a few times to get it to respond but as I say it's a lot better, maybe I should keep the vac cleaner on it for longer to make sure all the dust has gone, has anyone else found this themselves?
  • 12. Re: Broken iPhone 4 Home Button
    rubberlipped dogface Level 1 Level 1 (0 points)
    Simple low tech remedy for complex gadget...vacuum cleaner up its butt!........works brilliantly!
  • 13. Re: Broken iPhone 4 Home Button
    *jonas* Level 1 Level 1 (0 points)
    Worked for me too!! I had to operate the button while hoovering though.
  • 14. Re: Broken iPhone 4 Home Button
    Amazed Engineer Level 1 Level 1 (0 points)
    I am a structural engineer, and not to many things anymore suprise me. But, when I was able to unstick the home button on my iPhone 4 with a vacuum cleaner; you better believe I was amazed!
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