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krbusby

Q: Apple Optical Drives Very Poor.

I'm just so very annoyed about the magnitude of discs I've had to chuck. Apple optical drives are certainly crap.

The disc can’t be burned because because communication between the computer and the disc drive failed (error code 0x80020022).

Apple optical drives seem to be of very poor quality. Has anyone had great success with them? I'm very curious to find out. Maybe I'm the exception.

MacBook White 2.1GHz Duo, Mac OS X (10.6.5), 6Gig Ram

Posted on Dec 3, 2010 5:04 PM

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Q: Apple Optical Drives Very Poor.

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  • by First Magus,

    First Magus First Magus Dec 3, 2010 5:09 PM in response to krbusby
    Level 6 (15,868 points)
    Dec 3, 2010 5:09 PM in response to krbusby
    What are you using to burn the disk with? Mine has had no problems reading or writing using different disks and formats.

    Mort
  • by krbusby,

    krbusby krbusby Dec 3, 2010 5:39 PM in response to First Magus
    Level 1 (22 points)
    Dec 3, 2010 5:39 PM in response to First Magus
    Maxell, memorex, Verbatim and others who's names escape.

    Mostly DVD's as data backups. I average about 1 burn for every 5 failures.

    This is not my first experience with these drives and a quick google search brings up a lot of problems. I wish Apple would stop pulling a Microsoft and admit that the drives are terrible.

    It's just one of those things and if I don't word myself carefully my posts get deleted.

    Yawn, will have a new drive installed next week.
  • by Templeton Peck,

    Templeton Peck Templeton Peck Dec 3, 2010 6:05 PM in response to krbusby
    Level 9 (62,070 points)
    Dec 3, 2010 6:05 PM in response to krbusby
    Apple optical drives are certainly crap.


    Apple doesn't make the optical drives. They use devices from third party makers just like every other computer company. Blame hem instead
  • by krbusby,

    krbusby krbusby Dec 4, 2010 5:05 PM in response to Templeton Peck
    Level 1 (22 points)
    Dec 4, 2010 5:05 PM in response to Templeton Peck
    I never said they made them.

    MATSHITA DVD-R UJ-867

    matshita drives are crap. Apple should know better.

    You guys need to lighten up, someone says something not so friendly but on point about something Apple can and SHOULD improve on and it's like someone spit in your God's face.

    Or the post simply goes away. And the poster is banned etc.

    <Edited by Host>
  • by Templeton Peck,

    Templeton Peck Templeton Peck Dec 4, 2010 4:45 AM in response to krbusby
    Level 9 (62,070 points)
    Dec 4, 2010 4:45 AM in response to krbusby
    i've never had any problems with Matshita drives.

    Technology's not perfect. Malfunctions happen all the time. Sh*t happens. Get over it.
  • by krbusby,

    krbusby krbusby Dec 4, 2010 9:21 AM in response to Templeton Peck
    Level 1 (22 points)
    Dec 4, 2010 9:21 AM in response to Templeton Peck
    That's great! And in all honesty I'm happy for you. <=== Note: No sarcasm

    There's two point here. The first is that any Google search will prove that any thinking person that these drives have a higher than normal malfunction issue. Maybe 80% of the drives are fine, but that number should be higher.

    The second point is the interesting one; The absolute inability of certain persons to believe that Apple can do something wrong. Steve Jobs and Apple are people. They make mistakes, they deny there's been mistakes made, usually folding only after class actions have been filed.

    Apple still has a way to go before they're almost perfect but as long as the Apple Gestapo are there with their "I've never had that problem", "That's not Apple's fault", "I don't know what you're talking about", (With fingers in ears) "I can't hear you!".

    Not to mention the ever popular move of deleting posts and banning users.

    Apple is so fricking close to being the best thing out there. They're so far ahead of Microsoft already. But the attitude has cost them a lot of customers. Their lack of interest in listening to the consumer.

    They're great at predicting what the consumer will want, I'll give them that, but that doesn't mean they LISTEN.

    I'll end it here. I'm under Apple Care so it's no sweat for me but I had to say something, as everyone should.

    iBook G4 sound balance issue... never resolved.

    MacBook White stains easily... Apple says we all have dirty hands

    MacBook White casing cracks... Apple says we don't know how to open and close our laptops

    Keyboard letters wearing off... Apple says we have unusual, natural body oils

    Defective main-boards... Apple says plenty, none of it productive until finally a recall was issued

    iPhones, poor reception... Apple says we're holding them wrong

    And for every such statement their are people here standing with Apple saying we're all stupid. Maybe we're not cattle and like to think for ourselves. But as long as you guys keep collecting those shiny, blue 'Top User' (lol) Apple Points you'll stand by your man.

    "I said "Good day sir!""
  • by krbusby,

    krbusby krbusby Dec 4, 2010 10:27 AM in response to Templeton Peck
    Level 1 (22 points)
    Dec 4, 2010 10:27 AM in response to Templeton Peck
    This is funny... I just this minute found a new crack in my MacBook. I'm looking at the front of the thing every day and I can tell you it's a brand new crack on a MacBook that hasn't moved in days and I live alone so no one else could have touched it. So it just appeared. Now to Apple's way of thinking this happens because I looked at it too hard OR my astrological planet is in the wrong phase, but certainly not their fault. Oh, wait... they retracted that one and admitted blame.

    Message was edited by: krbusby
  • by First Magus,

    First Magus First Magus Dec 4, 2010 11:00 AM in response to krbusby
    Level 6 (15,868 points)
    Dec 4, 2010 11:00 AM in response to krbusby
    It would help if you explained what software you have been using. I asked earlier before you went off on your tangent. Post do get deleted when they have nothing constructive to the thread and contain sarcasm.

    Mort
  • by krbusby,

    krbusby krbusby Dec 4, 2010 12:55 PM in response to First Magus
    Level 1 (22 points)
    Dec 4, 2010 12:55 PM in response to First Magus
    Disk Utilities and yes, I've tried every kind of disc I can find under the sun and burn speeds etc. The only thing I can't confirm is CDR's because I never use them nor do I have any.

    < Edited by Host >
  • by a brody,

    a brody a brody Dec 4, 2010 1:03 PM in response to krbusby
    Level 9 (66,876 points)
    Classic Mac OS
    Dec 4, 2010 1:03 PM in response to krbusby
    Don't think of a Google search as really that revealing in these issues. Many people use Matshita drives without any issue. Many people have no cracks in MacBooks. If you read my user tip here you'll find that no matter how you really survey the net, you have only seen the tip of the iceberg:

    http://discussions.apple.com/thread.jspa?threadID=1496670

    Where I say:

    "Polls asking for a feature to be added/removed are generally frowned upon, as well as polls about various apparent defects and their propensity. You are only addressing less than 1% of the Apple using population here.

    Such polls would not be very scientific even if they are carried out for long periods of time. Long threads may appear to act as polls, and may violate terms of use. If you see such a thread and wonder why it hasn't been locked or deleted, you are welcome to ask that in Discussions Feedback, or click on "Report This Post" at the bottom right corner if available."

    So instead of trying to guess if you have a systemic failure, try to see if you can fix the issue that you have present.

    http://bits.blogs.nytimes.com/2009/04/17/apple-tops-pc-customer-service-rankings /

    And you don't get to be most valuable PC company by market cap by producing a shabby product:

    http://tech.fortune.cnn.com/2010/09/23/apples-market-cap-hits-262-88-billion/

    So something is very strange here. Let's try to solve your problem, and stop trying to pin the blame on Apple.

    CD issues are industry wide, because there are a lot of really bad media out there, as well as drives that easily break down. See my FAQ as to the possible causes for failure*:

    http://www.macmaps.com/cdrfailure.html

    - * Links to my pages may give me compensation.
  • by a brody,

    a brody a brody Dec 4, 2010 1:21 PM in response to a brody
    Level 9 (66,876 points)
    Classic Mac OS
    Dec 4, 2010 1:21 PM in response to a brody
    P.S. I am not a fanboy by any means. I just want people see the reality of attacking what is not understood from a company level is really not fruitful.
  • by krbusby,

    krbusby krbusby Dec 4, 2010 8:58 PM in response to a brody
    Level 1 (22 points)
    Dec 4, 2010 8:58 PM in response to a brody
    Thanks man, some useful information there. But we're way past what's wrong with my drive. I'll let Apple fix it.

    I know and said that Apple is a great company, I think I even said they can be almost perfect with a little more effort. Nothing anyone can say will change the fact that Apple has acted very poorly in some cases, which I've noted, and the optical drives, based on my own and my friends and acquaintances and users posting issues at "The Mac Geek Guides", are of poorer than Apple's usual standard of quality.

    <Edited by Host>
  • by krbusby,

    krbusby krbusby Dec 4, 2010 9:16 PM in response to krbusby
    Level 1 (22 points)
    Dec 4, 2010 9:16 PM in response to krbusby
    Can't have an opinion... not allowed.
  • by a brody,

    a brody a brody Dec 5, 2010 3:17 PM in response to krbusby
    Level 9 (66,876 points)
    Classic Mac OS
    Dec 5, 2010 3:17 PM in response to krbusby
    Has Apple acted really poorly? Or are users asking Apple to fix that which is beyond Apple's control? Are users using substandard media, or adding stickies to their discs, which are known to cause issues for optical drives? Or are users burning at maximum speed, hoping such discs will be readable in every drive? It is best to understand the limits of the medium. Whatever "geek" guides you are posting from, they may just be from some disgruntled users. Let's get to the heart of the problem and find out what is wrong with your drive.
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