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3G Suddenly Useless!

17109 Views 53 Replies Latest reply: Mar 28, 2011 8:25 PM by erico_n RSS
  • doc_guy Calculating status...
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    Dec 2, 2010 10:55 AM (in response to doc_guy)
    I was able to restore 3G to my iPad, but I had to start over from scratch with my iPad settings, apps, etc.

    Here is what I did:

    1. I backed up my iPad (right click on device in iTunes and select "backup").
    2. I restored iPad to "original" settings (which is a misnomer, b/c if you've already upgraded, iPad will restore to essentially a blank current firmware state, NOT the state the iPad was purchased in).
    3. When I plugged the iPad back in, iTunes asked me to set up the iPad. I had a couple of choices: I could restore existing iPad profile, or create a new one. Here I tried to restore existing profile, but then 3G still didn't work. So I went back to step 2. On my second try, I created a new profile for iPad, and then re-selected what data I wanted synced to iPad.

    When that process was complete (the second time), 3G worked.

    I lost all my custom settings and application data (which is a pain), but at least my iPad is working on 3G again.

    (Or maybe, according to Apple support's theory that AT&T was the problem, AT&T decided to re-broadcast a 3G signal at the exact same time as I restored my iPad.)

    This was clearly a software issue, and it had something to do with my profile. It was a setting (or something) that got backed up with my iPad profile, so I had to start with a new profile with a clean slate of settings in order to get 3G back.

    I don't know if that will work for anybody else, but thought I'd at least share my experience so you'd know how I got 3G back on my 4.2.1 iPad.
    iPad 64GB WiFi+3G, iOS 4, iOS 4.2.1
  • ddser Calculating status...
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    Dec 2, 2010 6:53 PM (in response to doc_guy)
    doc_guy solved it!

    I followed his method (restore, set up as new ipad, NOT restoring from backup) and bingo! 3G is back. The nasty part is starting from scratch... all settings are lost, all apps need to be re-installed, etc. But hey, it's a bit of pain for 3G gain. The jump from 3.x to 4.x firmware must mess up something related to the 3G radio in the software.

    The problem may be related to some specific setting(s), which is why not everyone lost 3G with the 4.2.1 upgrade.

    Both Bell and Rogers now connect to their 3G network.
    iPad 32GB 3G+WiFi, iOS 4
  • Zelie Calculating status...
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    Dec 3, 2010 2:58 PM (in response to doc_guy)
    I'm very glad doc_guy's fix worked for him and a few others.

    Unfortunately, it's not a sure cure for everyone. I tried it twice this morning, to no avail. Lost all my settings and data, but it gave me a chance to organize, so that part wasn't so bad.

    3G is still only 1-2 bars, quickly failing to Edge. WiFi acts as slow as a poor grade Edge.

    Tried downgrading to 3.2 with the Option key, but couldn't get past Apple's failure to verify. Even disconnected my iMac from the internet, hoping it would skip the verify process. But no go. What am I missing? How do others downgrade successfully?
    iPad WiFi/3G 64gb, iOS 4
  • IvanPe Calculating status...
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    Dec 4, 2010 11:29 AM (in response to doc_guy)
    The solution did not work unfortunately. I still have the problem.
    iOS 4
  • Shreyasm Calculating status...
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    Dec 5, 2010 12:13 AM (in response to a1000)
    While there are so many of us iPad users who are raising issues on wifi issue post upgrade to os 4, there seems to be an uncanny silence on any sort of resolution from apple.....

    The least they can do is acknowledge the problem and let it's customers know that a fix is on its way......

    Even lesser companies have been known to do this bare minimum and basic thing ........

    Isn't service to the customer of utmost importance

    ....especially if you created the problem.....
    iPad os 4, iOS 4
  • Zelie Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 5, 2010 6:23 AM (in response to mattschenker)
    Has anyone else noticed when they try to load a webpage in Safari with the new 4.2.1 iOS that the blue progress bar in the address field skips backwards sometimes? It's almost like a jitter, but since I first noticed it I've watched more closely and when the connection is really struggling I swear the bar goes BACKWARDS!
    iPad WiFi/3G 64gb, iOS 4
  • WizdomTooth Calculating status...
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    Dec 5, 2010 6:39 AM (in response to Shreyasm)
    My feelings exactly. This is absurd. They created the problem now a fix and acknowledgement please!!
    MacBook Pro 2.4ghz, Windows XP Pro
  • GeniusWiz Calculating status...
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    Dec 5, 2010 7:07 AM (in response to WizdomTooth)
    "you're holding it wrong" or "at&t network is to blame" or "all tablets suffer from poor 3g"

    That good enough? Or do you want a bumper?

    You know Apple ain't gonna admit a problem it goes against their whole ideals. Just chill and wait for a silent patch. Apple knows the problem is there, they will fix it.

    But the last thing you want to do is create another huge drama fest over something so small as your ipad not working, I mean look what happened when the iphone wasn't working... do you really want people at starbucks to know you're device is having problems? Or do you want them to simply look at you wide eyed like the god that you are, I mean seriously does it really need to work, or just look cool...

    You know like kids who stich tommy hilfigger and polo patches on their walmart jeens. All that matters is people see the logo in your possesion.
    Dell, Windows 7
  • Patinito Calculating status...
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    Dec 9, 2010 9:02 PM (in response to mattschenker)
    Try this...

    Go to:

    Create a custom profile for your carrier. That did the trick for me. iPad is back. Me so happy.
    iPad, iOS 4
  • bigboysmallcity Calculating status...
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    Dec 10, 2010 12:59 PM (in response to doc_guy)
    Just to touch base on doc's do not even have to hook up the iPad to itunes...and do a restore to factory. Just go into - settings and erase all content and settings. This will get back your 3G signal AND you wont loose your 4.2 upgrade that you just did. It is a win win.
    I did this and it worked smooth as butta!!!!!
    iOS 4
  • HaroldV Calculating status...
    Currently Being Moderated
    Dec 10, 2010 3:11 PM (in response to mattschenker)
    Same problem here, reset everytging, reinstalled everything and went to a full reset.....3G still not working, worked fine with 3.2.1.
    Ipad3G and Iphone4, iOS 4
  • Matteo Piazza Calculating status...
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    Dec 13, 2010 1:28 PM (in response to mattschenker)
    Same issue here. Italian SIM. After upgrade no 3G signal. The reset didn't fix the issue.
    Ipad, iOS 4
  • JohnMullins99 Calculating status...
    Currently Being Moderated
    Dec 13, 2010 8:04 PM (in response to mattschenker)
    Same problem here. Since IOS upgrade no 3G.
    Lets hear it Apple. There is enough buzz on the web to have a team provide a fix. Should not be up to the customer(s) to find workarounds to your imposed glitches. Considering 3G being a significant feature of the IPAD, we need a fix. Nuff said.
    IPAD, iOS 4
  • Lainey5006 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 13, 2010 9:19 PM (in response to bigboysmallcity)
    When you do this erase all content and media do you lose movies and pictures on the ipad?
    ipad, iOS 4


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