66792 Views 103 Replies Latest reply: Dec 29, 2012 1:55 PM by guydudebro
Currently Being ModeratedDec 6, 2010 10:54 PM (in response to Paul Monks)If I were to blame the firewall on my PC or my router, why would everything work fine once I unplug and plug back the ATV2? (I did however punch holes through my firewall on the required ports)ATV2, Windows 7
Currently Being ModeratedDec 7, 2010 11:10 AM (in response to Paul Monks)I have an Apple Time Capsule router hardwired to ATV, but ATV still will not awaken my Mac Pro from sleep. I have "wake for Ethernet network access" selected in the Energy Saver preferences.
I also have the issue where the ATV loses the connection to my Library, and needs to have the Home Sharing turned off and then back on in iTunes.
Haven't read anything in this thread that sounds like a fix for either issue.Mac Pro 2x2.8 Quad-Core Xeon, Mac OS X (10.6.5)
Currently Being ModeratedDec 7, 2010 11:51 AM (in response to Jerome Del Ray)Jerome, it sounds like you have two different networks set up in your home. Make sure only one router at your house is providing DHCP addresses. The others should be bridged. This is a common mistake and your iMac is likely connecting to one network through ethernet and connecting to a different one through wireless when you turn on the built-in Airport wireless card.
Check and make sure the IP address on both your Apple TV and your iMac are the exact same except for the numbers after the last dot. That's how you can make sure they're on the same network.2010 Mac Mini, Mac OS X (10.6.5)
Currently Being ModeratedDec 7, 2010 3:50 PM (in response to newagemac)I liked my APPLE TV 1 and the new ATV2 is fine, too. BUT as Yogi would say... this is Deja Vu all over again. My new ATV turns itself off for some reason.... I don't think it is/was programmed this way.... nothing I did that I know... and yes always having to get the "sharing" going again on the TV screen... Deja Vu all over again like the ATV 1.G5 dual 2.7, Mac OS X (10.5.2), 23" Apple
Currently Being ModeratedDec 9, 2010 9:45 AM (in response to Paul Monks)Any updates on this? I just installed my ATV2 yesterday and went through all the firewall settings changes on my PC and still nothing on the ATV2. Seems like this would be a pretty common issue.Windows XP
Currently Being ModeratedDec 9, 2010 10:30 AM (in response to nognielsen)Hey nognielsen. So, I have a relatively similar setup -- and I was having the same issue with my Vista Desktop. After about a month of banging my head against a wall, I realized that "Network Discovery" whatever they call it was turned OFF on my Vista machine. So what i had to do was to go into the Network and Sharing Center, and under the picture of my computer connected through the router to the internet, there's a list of things like "File and Printer Sharing", "Public Folder Sharing" -- things like that... one of them is "Turn on Network Discovery" (I believe that's the name of it, I'm at work now on a Windows 7 Machine, so I'm not sure) -- once I did that (and had all of the Firewall ports opened properly for iTunes and iTunes sharing) VOILA! it worked.
Hope that helps.
-the other robPC, Windows Vista, None
Currently Being ModeratedDec 9, 2010 11:04 AM (in response to redrobinred)Rob,
Thanks for the info. I will try it tonight. I noticed that option before (network discovery) mine says "custom" and everytime in the past I tried to turn it to "on" it would think for a sec and then go back to "custom" you might have found my problem! I will report back!Windows Vista
Currently Being ModeratedDec 9, 2010 12:53 PM (in response to Spider_mann)As you can see, pretty much everyones worked at one time or another on and off. My solution that worked for me was turning QoS off in my router because I have previously set it up long before ATV2. Off course make sure you have HS enabled, your network allows sharing in itself, the name & password is correct.iPad 32GB WiFi, iPhone 4 16GB, ATV2, iPhone 16Gb 3GS, Windows 7, iOS 4
Currently Being ModeratedDec 9, 2010 2:03 PM (in response to Paul Monks)Had the same problems on my new ATV2 bought a few days ago and been trying ideas in the forums.
Finally called apple support last night and found a solution - try another router !!
Seems my Dlink router 524 was the problem although don't know why. After an hour on the phone Apple man suggested moving the telly and ATV2 into my office where the router is and from 3 feet all worked perfectly. In the lounge only 40 feet away and through two rooms and with 3 to 4 bars on the signal strength no deal. Would either not link up to my library, occasionally show some cover art or just "loading library" with no result.
Tried multiple restores of ATV2 (which updated it to 4.1), even plugged it into the Mac with a micro cable and did a DFU restore in Itunes (didn't work still got 4.1), tried changing the channel on the router, tried all the firewall options, tried a new user signin on the Mac and a fresh library in case there was some corruption (although works fine on Mac) .. all to no avail.
So .. pulled out another router I had (Netcomm NB504) and swapped them over - worked with the ATV in the office just fine .. relocated the telly and ATV2 back to the lounge and all is working perfectly. Still getting 4 bars on the signal strength but no failures to find the library and downloads start instantly.
(Tried looking for the QoS option in both routers but couldn't find it so this still might be the issue)
Hope this might help someone.iMac, Mac OS X (10.6.5)
Currently Being ModeratedDec 10, 2010 12:47 PM (in response to scotta63)My ATV and ATV2 still drop home sharing once or twice a week. While unfortunate the process to fix is as easy as rebooting the router. Fixes it every time though I'm not sure what the underlying issue is as both devices bail at the same time.24" Intel iMac | Intel MacBook, Mac OS X (10.5.6)
Currently Being ModeratedDec 13, 2010 12:47 PM (in response to Paul Monks)Man, what a huge disappointment (first one actually with Apple) this is, bought the new Apple TV this morning and have spent the entire day trying to get Home Sharing working with it. Been on the phone for an hour with Apple Support, the girl did really good, we tried so many things but all to no avail.
Been reading forums for hours, also to no avail. Tried all thinkable things but conclusion is that this *** thing is not working!
Apple, please get your **** together asap!
Currently Being ModeratedDec 13, 2010 12:55 PM (in response to redrobinred)Thanks so much for your response! Sure enough network discovery was set to "custom" i went in and started some of those services, and network discovery turned to "on" however after fidiling around more with home sharing, it STILL does not show up on the apple tv, even though laptops all show up fine on the apple tv. I thoguht fo' sure that would fix it! I checked the firewall issues, no dice.
guess it's just not meant to be.Windows Vista
Currently Being ModeratedDec 17, 2010 10:41 PM (in response to Paul Monks)Hello - like a previous post I've had big issues connecting remote on an iPhone with Home Sharing on a MacMini.
After switching off QoS on the Linksys 320n router it's now working fine.
Next issue is how to manage QoS for the MacMini though... One for Apple to fix.MacMini, Macbook Pro, Mac OS X (10.6.5)
Currently Being ModeratedDec 17, 2010 10:57 PM (in response to MarcusHK)Erhm - apologies I cheered too soon. It worked well for about an hour, now I'm back to the same problem.
On the iPhone it just won't find my MacMini home share after the initial succesful time.
Interestingly on my Ipad (on original 4.0 OS) there are no issues at all, and it goes connecting to the Home Share almost instantly.
Any others with a solution to get the iPhone remote to work on this issue please shout.MacMini, Macbook Pro, Mac OS X (10.6.5)
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