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Itunes persistent error -42032

56438 Views 50 Replies Latest reply: Dec 19, 2013 8:06 AM by Ba78ko RSS
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cyril14 Level 1 Level 1 (0 points)
Currently Being Moderated
Dec 13, 2010 8:12 AM
New itunes (10.1.0.56) does not work with Windows XP. Authorizing of computer or purchasing/downloading apps cause "Unknown error occurred (-42032)".

According to other blogs, this error persists for several weeks, with no reaction from Apple. Have you any solutions available?

Cyril
  • Prema77 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 13, 2010 1:41 PM (in response to cyril14)
    I have been experiencing exactly the same thing when trying to authorize my computer for last couple of weeks or so and have not been able to solve it yet. Pretty annoying, cannot play my purchases since then. Apple Support has not been helpful so far. Have tried all the things like deleting SC files and so forth.
    iTunes 10.1
    Fujitsu Siemens Amilo Pi 1536, Windows XP, Service Pack 3
  • b noir Level 9 Level 9 (71,990 points)
    Currently Being Moderated
    Dec 13, 2010 3:17 PM (in response to cyril14)
    Although you're getting a different error message, perhaps try the following document with that one:

    [iTunes: Missing folder or incorrect permissions may prevent authorization|http://support.apple.com/kb/TS1277]
    Lenovo t61 laptop, Windows XP Pro, various ipod models
  • b noir Level 9 Level 9 (71,990 points)
    Currently Being Moderated
    Dec 14, 2010 1:04 AM (in response to cyril14)
    Drat.

    Okay. Let's try creating a new user account with full administrative rights. Log out of your usual account and log into the new account. (Don't use fast user switching to move between account.)

    Launch iTunes. (No need to add files, just let it open to an empty library.) Try the authorisation again. Does it go through without the error this time?

    (If so, just quit iTunes and log back into your usual user account to get to you normal library.)
    Lenovo t61 laptop, Windows XP Pro, various ipod models
  • Prema77 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 15, 2010 1:39 PM (in response to b noir)
    Wow. I love you man! This DOES work!! Bravo! Apple email support has not been able to help me if I do not count the recommendation to go through these discussions.:) It has been driving me crazy. Thanks a lot!
    Fujitsu Siemens Amilo Pi 1536, Windows XP, Service Pack 3
  • b noir Level 9 Level 9 (71,990 points)
    Currently Being Moderated
    Dec 15, 2010 1:42 PM (in response to Prema77)
    Excellent news, Prema. Glad that worked for you.
    Lenovo t61 laptop, Windows XP Pro, various ipod models
  • b noir Level 9 Level 9 (71,990 points)
    Currently Being Moderated
    Dec 16, 2010 3:08 PM (in response to cyril14)
    Lets hope it will survive longer than the first installation.


    Fingers crossed in New Zealand.
    Lenovo t61 laptop, Windows XP Pro, various ipod models
  • Prema77 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 17, 2010 6:07 AM (in response to cyril14)
    Yeah. Same here. After switching off and on my computer, the same error occurs even on the new, empty, "test" windows account. So every time I want to sync my iPod I have to create new "test", empty windows account. Pretty inconvenient. Guess we got to wait for some iTunes update where it will be hopefully fixed....?
    Fujitsu Siemens Amilo Pi 1536, Windows XP, Service Pack 3
  • Patrik.cz Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 8, 2011 3:16 AM (in response to Prema77)
    Ahoj, četli jsme vaše diskuze ohledně chyby 42032,ale ani po všech postupech co jste psali mi to stále nefunguje, nelze zautorizovat PC a stahovat už vůbec.
    Psal jsem na support Apple,ale odkázali mě právě na vaše diskuze, takže podpora absolutně k prdu.
    Prosím, nevíte co by se dalo ještě dělat,abych to zprovoznil?Už to zkouším cca 3týdny a nevim si vůbec rady.
    Díkes.
    Patrik
    Prosím o případnou odpověď i na patasan@seznam.cz
    Asus, Windows XP Pro
  • janecekr Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 18, 2011 10:21 AM (in response to Patrik.cz)
    Zda se, ze pomaha trik se "SC Info" folderem. http://support.apple.com/kb/TS1389

    iTunes je fakt priserny software
  • VSpak Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 26, 2011 4:32 AM (in response to janecekr)
    I have this error since Monday Jan 24th. It was all OK till Friday before.
    FYI I have update my iTunes to last version 10.1.1.4 about 2 weeks ago and I have iPhone with iOS4.2.1 since it was releasted.

    So, something has to changed last weekend on iTunes Store, because everything was OK for me before.

    Anyway here is a trick which works for me:
    1) Close iTunes
    2) Open cmd line and write there: ipconfig /flushdns and press enter
    3) Open iTunes and ... it works

    I can purchase new apps and also I can download new apps updates.
    I did not try Sync yet, so I will see...
    HomeMade, Windows XP
  • VSpak Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 27, 2011 3:35 AM (in response to VSpak)
    So, by news
    DNS flush workaround works only for one day!!!
    After 24 hours I have again same error -42032
    HomeMade, Windows XP, MSW XPsp3
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