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1880 Views 4 Replies Latest reply: Dec 20, 2010 11:14 AM by Allan Sampson
Currently Being ModeratedOct 6, 2010 1:41 PM (in response to hcharest7698@yahoo.)What is making you add a passcode - with what?
The iPhone's Passcode Lock feature - the chosen passcode entry is not included with the iPhone's backup and is not included with the iTunes sync process and syncing cannot cause this - not with the iPhone's Passcode Lock feature.
Did you recently begin accessing a company Exchange account with your iPhone?
Message was edited by: Allan Sampson MacBook Pro 15" Intel Core 2 Duo/2.53GHz/4GB RAM/500GB HD, Mac OS X (10.6.4), iPod w/Video 30GB, iPhone 4 32GB
I backed up 4.0.2 in iTunes 9x, upgraded firmware to 4.1 in 10.1 and restored using 10.1 and I too can no longer access my phone because it does not accept the passcode.
Before the restore, the iPhone 3g was stock with the default sounds and so on. I added my normal passcode and then I did the restore and after that, I had all of my previous backgrounds, but I could not unlock the phone.
Any thoughts would be appreciated.PC, Windows XP Pro
The Passcode Lock is not included with your iPhone's backup. After restoring your iPhone with iTunes from your iPhone's backup, if you had the Passcode Lock feature enabled, you must re-enable the Passcode Lock feature after doing so.
Are you accessing a company Exchange account with your iPhone? MacBook Pro 15" Intel Core 2 Duo/2.53GHz/4GB RAM/500GB HD, Mac OS X (10.6.5), iPod w/Video 30GB, iPhone 4 32GB
Currently Being ModeratedDec 20, 2010 11:16 AM (in response to hcharest7698@yahoo.)The reason they are asking if you are checking an Exchange account is because if so, the Exchange server can push a policy that requires complex passcode and forces you to use one because they (your company) doesn't want their corporate email to get accessed if you ever lose your phone.Windows XP Pro, 3 iPhones in Household | AppleTV