2066 Views 10 Replies Latest reply: Jan 12, 2011 11:17 AM by Nigel Hall
Currently Being ModeratedDec 21, 2010 9:03 AM (in response to tvartboy)Can you see if the ATV is turning on? Is it responding to the remote? Is there audio when you are navigating with the remote?
Have you tried setting the sleep to never? Have you tried another HDMI cable?iMac 2.8GHz 2GB RAM ATI Radeon HD 2600 Pro, Mac OS X (10.5.8), Apple TV 2G
Currently Being ModeratedDec 21, 2010 9:21 AM (in response to vazandrew)The front light is on and is the color white. So it seems to be turning on.
I can't tell if it's responding to the remote except when I click the remote the light on the ATV blinks.
When it was working the audio was working as well. Right now I can not hear anything because I can't navigate the menu when I can not see it.
I have tried another hdmi cable but to no avail. If I can get it back up I will try to set the sleep to never in case that is what's causing it to do this.powermac g5, Mac OS X (10.4.8)
Currently Being ModeratedDec 21, 2010 9:33 AM (in response to tvartboy)It sounds like there's something going wrong in the transfer. It's responding fine, what I meant by the audio is if you hear the clicks when navigating the menu (even though you can't see it, hearing that, by pressing the arrows on the remote, will narrow down the possibility of it being an ATV problem)
Have you tried unplugging, waiting 10 secs, and then rebooting? Do that, see if it works and then try setting the sleep.iMac 2.8GHz 2GB RAM ATI Radeon HD 2600 Pro, Mac OS X (10.5.8), Apple TV 2G
Currently Being ModeratedDec 21, 2010 9:38 AM (in response to tvartboy)Hi,
Have you reset the ATV2?... if not try this first. Be sure it has the latest software. Check the settings on your TV.......they must be able to accept 720p and 480p to make the image ATV2 sends. Try another HDMI component on the input you will use for ATV2 to see if it is working. finally if the ATV2 still doesn't work I would do a restore to factory settings (in the ATV2 manual. Failing this take it to the genius bar at your local Apple Store and they will fix or replace it one the spot.
Hope this helps. CheersMacPro Dual Quad, Mac OS X (10.6.5), 2TB Raid 5 and 16TB peripheral, iMac, iPad, ATV2, MacBook Pro
Currently Being ModeratedDec 21, 2010 10:25 AM (in response to vazandrew)Gotcha. I'm not hearing any clicks at all when the picture goes black.
Unplugging and rebooting is how i got it to work Sunday but now the best that does is i get a visual of the interface for 2 to 3 seconds and then it all goes black again.powermac g5, Mac OS X (10.4.8)
Currently Being ModeratedDec 21, 2010 10:35 AM (in response to TheOneAndOnly BiGMaC)@TheOneAndOnly BiGMaC
I downloaded the latest software as soon i got it up and running on sunday.
I haven't done a hard reset yet. i'll try that tonight. if that doesn't work then i'll try a factory restore as well.
i checked and my tv accepts 720 and 1080. What I can't figure out is why it worked for 3 hours and then now doesn't want to work at all.powermac g5, Mac OS X (10.4.8)
Currently Being ModeratedJan 4, 2011 11:04 AM (in response to tvartboy)I just started getting the same problem as @tvartboy. Anyone find a resolution to this yet? aTV2 was working great a coupl of days ago, now I get no response (reboots OK, light flickers in response to remote, but can't navigate screen menus).MBA 1.6/4GB, iMac 27 i5/16, iMac 21.5 i3/8, Mac OS X (10.6.5)
Currently Being ModeratedJan 11, 2011 7:44 AM (in response to Merrick S)I have a Sony Bravia also. SAME PROBLEM! The intro loads..then when the main menu loads..the screen goes blank..but I can hear the clicking between menu items when I use the remote.
I've gone through all the Sony HDMI settings..changed them over and over..multiple settings and have swapped HDMI cable over several HDMI ports.
HELP>>STUCK in BLACK SCREEN UNIVERSE! No ATV!
Only works when I restore to Factory Settings!
APPLE NEEDS TO SUPPORT THE FIRST GEN APPLE TV and commit to the upgrads and add ons they promised!ATV 1, Sony Bravia 40"
Currently Being ModeratedJan 12, 2011 11:17 AM (in response to Merrick S)I managed to fix my TV2 problems by connecting the device to my Mac with a micro-USB cable and performing a restore to factory settings. If you try this, make sure you don't plug the power cable into the TV when it's connected to iTunes. iTunes wont recognize it if you do.MBA 1.6/4, iMac 27 i5/16, iMac 21.5 i3/8, Mac OS X (10.6.5), 2x aTV2, 2x iPod touch, 4x iPad, iPhone (4, 3GS, 3, 2, orig.), Time Capsule