19715 Views 1 2 3 4 Previous Next 57 Replies Latest reply: Jan 3, 2011 10:25 AM by tmaxxtigger Go to original post
I am running 12 GB of OWC RAM (not their cheaper brand NuRam) without any problems; if you take a look at this entire thread and the other threads regarding this issue, you will note that it appears 16 GB of Samsung RAM is fine; either OWC or Crucial RAM will also be fine with 12 GB, but may present problems with 16 GB. There are quite a few of us with 12 GB of either OWC or Crucial who have no problems and there are even a few who have no problem with 16 GB of Crucial or OWC, so your recommendation to install only Samsung does not take the other possibilities into account.
Actualy Madam my recommendation is on the money. There are many people who are experiencing the same problem. What is the point of being able to upgrade to 16gb when the machine has problems at that level. If you are happy with 12gb then thats great, but I am not. The point of having a machine to go to 16gb is to take it there without any problems and if I ordered it so configured from Apple then it would come with Samsing chips and work fine. So I do believe I have a very valid point.
You have a point; however, screaming (you chose to type in all caps):
+DO NOT PUT ANYTHING ELSE BUT SAMSUNG RAM IN YOUR MACHINE.+
is alarmist and unnecessary; just because your car can go 115 miles/hr, do you insist on doing that? Just because the option exists, not everyone needs 16 GB - in fact, mine did everything I asked it to quite well on 4 and that includes editing/rendering in FCE (which is one of the most demanding processes).
So, the voice of reason needs to prevail as well as informing others that there are choices, which was the whole point of my post.
[quote]...DO NOT PUT ANYTHING ELSE BUT SAMSUNG RAM IN YOUR MACHINE.
is alarmist and unnecessary;[/quote]
I dunno. There is so much anecdotal evidence here and at other forums, it is very hard to avoid drawing the conclusion that people going for 16 GB are only absolutely safe if they go with Samsung, or ordering the iMac from Apple with 16 GB to begin with.
+it is very hard to avoid drawing the conclusion that people going for 16 GB are only absolutely safe if they go with Samsung, or ordering the iMac from Apple with 16 GB to begin with.+
I agree (and didn't say anything to the contrary); however, it is important to know how to make a point/deliver a message, i.e. stating:
"from what I've gathered (or: I recommend that), if you want to go with 16 GB, it is best to go either with Apple installed or Samsung RAM because of the reported problems. However, if you feel 12 GB would suffice, there have been no problems reported using OWC brand or Crucial RAM."
That statement gives people the correct information in a way that is easy to understand and the opportunity to make a choice instead of shouting/screaming (all caps) that they should not use anything but a certain brand without any mention of the amount of RAM. Such an incomplete screaming statement tends to scare or worry people needlessly, which is the definition of alarmist.
It is interesting to discus this issue, but it does not bring a lasting solution any closer. Only some remedies to cope with the instability of this iMac when using certain kind of ram and certain amount of ram.
Officially Apple does not appear to follow these threads. So I repeat my earlier post:
Bring it to Apple's attention officially by filling in the following:
If you have not done so already.
merry Xmas to you all.
I am not sure what causes some personnel to watch some threads, and perhaps it is not official, but a number of us with correct contact information stored because of recent purchases received spontaneous communications asking if we required solutions from Apple.
I was impressed they took the time.
You are right that this is not exactly the right way to contact Apple, but their response and attention was still impressive!
-via iPad 3G
+Officially Apple does not appear to follow these threads.+
This is what I've learned over the years:
Apple pays for and provides this site for users to ask and answer questions; they do not follow these topics except to respond to problem posts (violations of the ToU) and, occasionally, an employee will participate. You will know this if there is a colored Apple under their name. However, according to the ToU, they do so on their own and +"views expressed on the Site are not endorsed by Apple"+ (ToU).
And George Knighton's:
+You are right that this is not exactly the right way to contact Apple+
You are not contacting Apple via these forums. Since we are also not allowed to speculate, I'll simply say that it's great to hear that they contacted you. Did you submit a feedback form? They do read those.
+It is interesting to discus this issue, but it does not bring a lasting solution any closer+
If anyone wishes/needs to contact Apple, you can do so only via telephone, letter, or a visit to the Apple store. If you have a question about technical problems and are trying to get an answer from other users, these discussion forums are great. We are all users volunteering our time trying to help; however, in this case in particular, fellow users will never be able to find a "lasting solution". We can only offer the best rational advice to our best knowledge at a particular time; the solution will have to come from the manufacturers.
Same problem exists with GSkill memory, 16 GB and randoms shutdowns, appears fine with less memory. Ran extensive memory tests and no problems.