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Safari can't find the facebook server

16688 Views 17 Replies Latest reply: Nov 12, 2013 1:59 PM by badmojokitty RSS
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haymaker44 Calculating status...
Currently Being Moderated
Dec 26, 2010 8:00 AM
I apologise if this topic has already been dealt with but I cannot find an answer on this discussion board or the rest of the web.

All I get is "safari can't find the facebook server"

Every other website under the sun works on Safari except facebook. I've reset the cache and done everything else that has been suggested but nothing works. Why just facebook? Any help would be appreciated. Cheers
Macbook Pro, Mac OS X (10.6.5)
  • Carolyn Samit Level 10 Level 10 (84,535 points)
    Currently Being Moderated
    Dec 26, 2010 10:49 AM (in response to haymaker44)
    Hi and welcome....

    From your Safari menu bar click Safari / Preferences. Then select the Security tab. Click: Show Cookies

    Remove all Facebook cookies.

    Quit Safari (Command + Q) then relaunch Safari and try Facebook.

    If by chance you are logged into Facebook on a cell phone or an iPad, try logging out there first, then try logging in on your Mac.











    Carolyn
    27" iMac 3.2GHz i3 MBAir iPad iPhone 3GS 4.2 iLife iWork / AirPlay iHome, Mac OS X (10.6.5), QTPro Intuos Tablet Epson Olympus Airport JBL
  • justintbrown Calculating status...
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    Dec 31, 2010 6:27 PM (in response to Carolyn Samit)
    I'm having the same issue but none of your tips seemed to make a difference, Carolyn. I also reset the modem and the router. The strangest thing is that I CAN access Facebook on my desktop Mac (which uses the same wireless router).
    MacBook Pro, Mac OS X (10.6.5)
  • artminds Calculating status...
    Similar problem, but the delay seems to be cause by any attempt to reach Facebook, even Facebook pages on another web page you are visiting, creates a pop-up redirect to WSearch.net, and then multiple pop-up windows for LivingSocial.com, asking you to choose your locale from a drop down list. This LivingSocial seems to be similar to Groupon.com, offering local deals.

    The same result occurs in Firefox in regards to Facebook, with the redirect to WSearch.net. If you have your settings blocking pop-ups, in either Safari or Firefox, the pop-ups do not occur, but it just seems like the page isn't loading because the redirect doesn't happen.

    There are many listings in Google Search related to this problem going back to 2008, but no one seems to have a solution. There are occasional references to a Trojan virus that does this, as well as some routers that create the redirect, in hotel wi-fi situations. I'm experiencing this problem while visiting my father at a hospital, using the hospital wi-fi, and did see it happen once at the hotel I'm staying at.
    Macbook Pro, Mac OS X (10.6.5)
  • Bobby & Carie Calculating status...
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    Jan 1, 2011 11:28 AM (in response to haymaker44)
    Same results here. Cleared Facebook cookies. No connection. It's the same with my MBP & Mac Pro. My phone's FB app appears to pull the mobile site. Curious if it's an actual Facebook Server Down issue.
    Mac Pro Dual Quad, Macbook 13" Aluminum, MacBook Pro 17", G4 for fun., Mac OS X (10.6.2), 4GB RAM on each Intel, 5 GB RAM on the PPC
  • andyBall_uk Level 6 Level 6 (17,715 points)
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    Jan 1, 2011 11:38 AM (in response to Bobby & Carie)
    use http://www.isup.me/facebook.com or similar sites

    also check w/o using dns by entering the ip directly - 69.63.190.22 should work

    redirects to other sites are most often rogue dns, either in your computer at System Preferences-Network-Advanced; in the router/modem setup; or sometimes at the isp.

    Using google's dns or open dns is easy...

    http://code.google.com/speed/public-dns/docs/using.html

    https://store.opendns.com/setup/operatingsystem/apple-osx-leopard
  • Bobby & Carie Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 1, 2011 1:22 PM (in response to haymaker44)
    it gets more interesting. Facebook is saying Safari isn't accepting Cookies, even when I go into security settings and allow all. It's sounding more like Facebook isn't playing nicely with Safari.
    Mac Pro Dual Quad, Macbook 13" Aluminum, MacBook Pro 17", G4 for fun., Mac OS X (10.6.2), 4GB RAM on each Intel, 5 GB RAM on the PPC
  • Bobby & Carie Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 1, 2011 4:39 PM (in response to haymaker44)
    Found this on Yahoo Answers:

    "it's a DNS problem, most likely on facebook's end.

    if you ping facebook.com you will get replies, and if you type the IP address into your browser that the ping responses give you, facebook's home page comes up.

    however, you can't log in that way because the login sequence tries to set a cookie for facebook.com; since cookies must match the domain they come from, the cookie doesn't get read and you can't log in (the login script can't complete)."

    Seems like quite a few folks are experiencing this... tossed back at Facebook for a cookie screw up on their end.
    Mac Pro Dual Quad, Macbook 13" Aluminum, MacBook Pro 17", G4 for fun., Mac OS X (10.6.2), 4GB RAM on each Intel, 5 GB RAM on the PPC
  • trj911 Calculating status...
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    Jan 2, 2011 6:12 AM (in response to Bobby & Carie)
    I'm having the same problem with hotmail. So if it is a DNS problem it seems that facebook and hotmail both have it. More likely it is a Safari problem.

    Message was edited by: trj911
    Mac OS X (10.6.5)
  • YangGuangLei Calculating status...
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    Jan 13, 2011 1:22 AM (in response to haymaker44)
    Having same problem logging on, random thing is in some locations I can log on in others I can't!

    Still awaiting solution...
    MacBook, Mac OS X (10.5.8)
  • Jay The Rocker Calculating status...
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    Jan 15, 2011 8:21 AM (in response to YangGuangLei)
    I'm really happy that I actually found a forum that has had my exact problem. I thought it was just my network, but apparently it isn't. I have a MacBook Pro and I use Safari almost all the time. It started to happen only just a little, but now almost every time I try to go to facebook it says "Safari cannot find the server "facebook.com"" I've tried on Chrome and Firefox too, and it says the same thing. I can now only get onto facebook in short bursts.
    Macbook Pro, Macbook, iMac, Mac OS X (10.6.6)
  • oautrey Calculating status...
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    Jan 22, 2011 9:32 AM (in response to haymaker44)
    I am having the same issue. However I cannot log in to any accounts via the web (hotmail, facebook, printplace.com) with the exception of gmail which works flawlessly. I have tried in FF, Safari and even downloaded Chrome to no avail. Logging in to these accounts from another computer is not trouble- it accesses immediately. The moment after I enter my password in Hotmail and click Sign In the page tries to load and I see 'Waiting for mail.live.com...' in the bottom left corner of FF, however it never loads. The page eventually times out and I get The Connection was reset screen.

    I have run iAntivirus and found no virus.
    Inserted my original Mac OSX disk and ran the disk check, found no repairs needed.
    MacBook Pro, Mac OS X (10.5.8)
  • urshita Calculating status...
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    May 25, 2011 2:21 AM (in response to haymaker44)

    does anybody know the solution to this problem? I can't log into gmail, hotmail or facebook ! it says server not found and it moves in circles for aloot of time ! i just got my macbook a month back... so disappointed !

  • leseelu Calculating status...
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    Jun 3, 2011 4:38 PM (in response to haymaker44)

    I have not been able to log into fb for 2 days on my macbook, but have on my iphone.  I followed the directions from andyball_uk, above.  They worked and I'm back in, but it's SLOW.  It's so frustrating.  For the last couple of weeks, when I go to fb, I receive a message that the site cannot be verified, but I click on through it and get on fb.  Now, it was completely dead until I read from this forum...

  • mmfoto Calculating status...
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    Sep 19, 2012 4:58 AM (in response to Carolyn Samit)

    Thank You Carolyn Samit
    exactly this solved me the same problem. I mean, when I log out from my iPhone

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