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"iTunes cannot run because some of its required files are missing."  Help!!

8081 Views 8 Replies Latest reply: Jan 9, 2011 11:55 AM by arellegee RSS
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Dec 22, 2010 6:55 AM
"iTunes cannot run because some of its required files are missing." Help!!

Hello everyone, I have looked throughout this forum but couldn’t find anything similar so I am posting this in the hope of someone helping me out.
I have encountered some problems with iTunes (most recent edition) after doing a Dell update which seems to have knocked something out with iTunes.
Whenever I hit the iTunes icon it refuses to run and iTunes displays the following message:-
"iTunes cannot run because some of its required files are missing. Please reinstall iTunes."
I don’t want to reinstall itunes from fresh as this will mean losing all the records and playlists that I have spent the last 3 years using.
I first want to try by getting my old one back by any means neccessary.
Like I said this problem first happened after a standard Dell update.

I do have the option of doing a restore with the Dell or using Windows Vista restore itself but I fear I do not have enough disk space.
On the Dell update I can restore to settings of a previous date which might bring iTunes back but when attempt to do
that I keep getting the following message,
"Not enough free disk space to back up"

Around this time I am given a lists of what will be backed up and this readsas follows:-
Pics 2.87gb
Music 71.72gb
Videos 330.57mb
Documents 219.11mb
Email etc 203.64mb

How do I free up disk space to do the back up? An external hard drive?? If I baIs there anyway of getting a previous version of iTunes back?

My drive information is as follows:-
C Drive: Very little room - red warning - 5.67gb of 138gb
D Drive: 6.34gb of 9.99 free

Do I have too much music?
Ideally don't want to reinstall itunes as is a ball ache, and it has all the playlists etc so if there is
a way of restoring and getting back iTunes either via restoring system to the prior date when iTunes was ok.

C drive is really full now. How can I clean this up and make more room? Do I need to add memory? Are all the songs
causing the problem? What advise can you give me? Please help.
Dell, Windows Vista
  • Katrina S. Level 7 Level 7 (24,085 points)
    +I don’t want to reinstall itunes from fresh as this will mean losing all the records and playlists that I have spent the last 3 years using.+

    A re-install or repair of itunes should not touch your music files. Just an FYI.

    Why not try a shift-start of itunes? Press AND HOLD the shift key until you see a prompt to choose a library. Browse to the itunes folder and choose the existing file
    iTunes Library.itl

    +C drive is really full now. How can I clean this up and make more room?+
    You need to go through and delete stuff you're not using, or figure out if you have lots of duplicate files. Buy an external hard drive if you need to. Nobody here can really tell you what to delete!
    Best practice is to have at least 10% free so you can at least run a defrag.
    iMac 10.5/ Win 7/WinXP, Windows 7, external hard drive, older iPods
  • Katrina S. Level 7 Level 7 (24,085 points)
    +Surely if I reinstall iTunes it will come as a blank iTunes with no music+

    A reinstall affects the programs in the C:\Program Files\iTunes folder.
    It shouldn't touch the itunes database file, which by default is stored here:
    C:\Users\~username~\Music\iTunes\iTunes Library.itl
    I always make a copy of that file before I upgrade itunes. Just in case.
    An upgrade is basically an uninstall + install of a new version and my library has always shown up like it was before. I've never lost in on a repair install, either.

    +I would have thought by now that computers would be able to handle large volumes of music.+
    Sure, PCs with large hard drives CAN handle large volumes of music. I have no idea how large your hard drive is. Or how many GBs of music you have. I have 200GB+ and 32,000+ songs and my itunes is fine since my 1TB drive is only about 2/3rds full.
    However, it's still kinda like filling a sink - if the sink can only hold 15 gallons and you try to put 20 gallons in it, you make a mess. Or fill a box with those popcorn peanuts, if it's full to the brim you just can't fit anymore in, can you.
    iMac 10.5/ Win 7/WinXP, Windows 7, external hard drive, older iPods
  • the fiend Level 5 Level 5 (6,915 points)
    I've recently had exactly the same message as you, after iTunes updated to First of all, I checked the *My Music* folder to make sure it was still there - it was. (I do have a back up of that folder anyway!)

    I then chose the re-install iTunes option and a pop-up box asked if I wanted to uninstall iTunes or repair it. I (obviously) chose repair and I'm pretty sure what happened was that the install process simply re-installed a damaged (or missing) file. It far too quick to be a fresh install. My library was intact.

    So my advice(for what it's worth) is take the re-install option and then repair option. I can't guarantee anything, but ...

    By the way, after I experienced a recent hard drive failure, I decided to invest in a 1TB external drive to back up my iTunes library and personal files because it's a much easier way of backing up than my previous method. Luckily, I only lost a small recent part of my library, but it taught me a lesson. Back up regurlarly, using a larger hard drive than you are using on your computer (which allows you to keep the most recent and +next most recent+ back-ups, and don't rely on Windows to do the backing up. Find a suitable backup piece of software. (My hard drive came with s/w built in.)

    PC, Windows XP, 160GB Classic iPod and iPod Touch
  • Ayersy Calculating status...
    YIPPEE, Had this problem whenever attempting to update to latest version of iTunes.
    Went into Control Panel\Programs and did a repair of iTunes...
    Within just a few seconds it was done and iTunes started without any problems..
    Thanks for the advice
    Dell XPS, Windows 7
  • Giles Level 4 Level 4 (1,745 points)
    Same here, updating iTunes broke it, but Add/Remove Programs --> Change option --> Repair seems to have done the trick.

  • slipperysoapbox Level 1 Level 1 (0 points)
    Same problem, fixed by disabling Spybot, and then going to control panel and repairing iTunes program... Thanks for the help! Legends.
    hp compaq 6910p, Windows Vista
  • arellegee Calculating status...
    Thanks everyone... had the same problem after installing an update. Control panel... programs... repair itunes and it now works perfectly... no change to music list either. Ta!
    Sony Vaio, Windows 7


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