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Can't print - "Error during printing"

9876 Views 21 Replies Latest reply: Jan 3, 2011 2:23 AM by nexusle RSS
  • bryanparke Calculating status...
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    Dec 6, 2010 10:50 AM (in response to alb@pt)
    thanks alb@pt. I have two other computers with 10.6.5 printing to that printer just fine. i am running latest 10.6.5 combo update as well as the latest epson printer driver update via software update and also applied it manually via support.apple.com/downloads.

    thx.
    MBP
  • alb@pt Calculating status...
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    Dec 6, 2010 1:27 PM (in response to bryanparke)
    Yes, it's odd. I have a laptop that has no problem with the Epson drivers and 10.6.5 but my desktop did have a problem with it. Best of luck.
    MacBook Core2Duo 4 GB 500 GB;Mac Pro 8 cores, 12 GBs RAM, FCP 7.0.3, Apeture 3, Mac OS X (10.6.5), Video editing, video taping, photography
  • acduke Calculating status...
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    Dec 12, 2010 10:38 PM (in response to Peter R.)
    I upgraded to 10.6.5 a few days ago and now that I'm trying to print off some stuff for my final project in typography class, my printer won't work! It's a Canon MP560 that was working fine before. Like some of you, I did the combo update after using the beta version of 10.6.5 that featured AirPrint. Well, I think AirPrint hung around after the upgrade, and that might be what is causing our problems. No wonder Apple didn't officially release AirPrint for shared printers, as it is so buggy! Does anyone know the files that were added in the beta that AirPrint uses so that we can remove them and try that? I've tried most everything that everyone else has listed, resetting everything over and over, reinstalling, etc. I'm about to freak out as I have to have this resolved for my final!

    Oh and also, printing a test page from the printer utility works fine! So weird! Here are a few of my recent error messages from doing different printer related tasks:

    12/12/10 11:37:48 PM com.apple.launchd.peruser.501[109] ([0x0-0x1d01d].jp.co.Canon.bj.scan.network.scannerselector2[159]) Exited: Killed
    12/12/10 11:38:23 PM com.apple.service_helper[513] launchctl: Error unloading: com.apple.efax
    12/12/10 11:38:53 PM com.apple.UserEventAgent-Aqua[125] INFO:Determining printer's features...
    12/12/10 11:38:58 PM com.apple.UserEventAgent-Aqua[125] Queue:CanonMP560series
    12/12/10 11:40:57 PM TextEdit[560] Printing failed because PMSessionEndDocumentNoDialog() returned -30870.
    12/13/10 12:18:30 AM com.apple.service_helper[695] launchctl: Error unloading: com.apple.efax
    12/13/10 12:18:32 AM com.apple.service_helper[695] launchctl: Error unloading: com.apple.efax
    12/13/10 12:28:24 AM com.apple.service_helper[714] launchctl: Error unloading: com.apple.efax
    2008 Macbook Pro, Mac OS X (10.6.5)
  • alb@pt Level 1 Level 1 (20 points)
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    Dec 12, 2010 11:12 PM (in response to acduke)
    did you try uninstalling your Canon printer drivers and reinstalling?
    MacBook Core2Duo 4 GB 500 GB;Mac Pro 8 cores, 12 GBs RAM, FCP 7.0.3, Mac OS X (10.6.5), Video editing, video taping, photography
  • sanderr2 Calculating status...
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    Dec 17, 2010 1:12 PM (in response to Peter R.)
    I've got the same problem iMac i7, 10.6.5 Epson PW7000.
    Console message is

    17/12/2010 Dec 17 21:09:00 TextEdit[187] Got error -30870 creating suggested paper! Constraint handling and settings may not work properly!
    17/12/2010 Dec 17 21:09:24 TextEdit[187] Printing failed because PMSessionBeginCGDocumentNoDialog() returned -30870.

    Is there any way of regressing without reinstalling OSX? I tried the CUPS fix but that didn't work, nor did uninstalling drivers, fixing permissions, resetting printers in OSX etc etc.

    Help!
    Intel iMac, Mac OS X (10.5.2)
  • Ron Daigle Calculating status...
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    Dec 20, 2010 1:36 PM (in response to homertime33)
    I had this same error recently with my Mac Pro, and tried just about everything -
    resetting printing system, re-installing drivers, re-installing combo update to 10.6.5.
    I was about to give up and re-format my hard drive when I found this program - 'Print Therapy' from http://www.fixamacsoftware.com/
    Running the fix permissions utility told me that two files were missing from usr/share/cups/mime -
    apple.convs and apple.types. I transferred these files from my laptop and now everything works.
    Don't know how they got deleted in the first place.
    Mac Pro 2,1, Mac OS X (10.6.5)
  • nexusle Calculating status...
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    Jan 3, 2011 2:23 AM (in response to Ron Daigle)
    Hey!

    Can you share these two files?
    MacBook Pro, Mac OS X (10.6.5)
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