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Bootcamp Assistant Problem

136957 Views 106 Replies Latest reply: Apr 22, 2012 7:21 PM by aronsonw RSS
  • unidesk_ch Calculating status...
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    Jan 12, 2011 5:56 AM (in response to Jens77)
    Surprised still no update from Apple regarding this issue. I was under the impression last week that a fix was imminent and was recommended to check their Support site the next day (Friday 1/7/11). I can only guess that they are holding off continuing to test or didn't want to release an update right after releasing 10.6.6. Some type of knowledge base article would have been nice but so far haven't even seen that.

    The system I setup last week using the normal way (selecting the option that indicates you already downloaded the new software) is working fine so at least that work around seems fine. I'll update as soon as I see Apple release a fix.
    MacBook Pro, Mac OS X (10.6.6)
  • jpsolar Calculating status...
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    Jan 12, 2011 9:02 PM (in response to Jens77)
    I am having the same problem unfortunately. I was so excited about getting Windows running (some special engineering software I wanted). Do people know if/when a fix will come through? Is it just Parallels/VMWare we can use? Please fix.
    MBP 15", Mac OS X (10.6.6), 2010, 512 MB, 4GB 1067 MHz
  • unidesk_ch Level 1 Level 1 (5 points)
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    Jan 13, 2011 3:56 AM (in response to Jens77)
    jpsolar, you can still run Boot Camp just select the second option (already downloaded the software) and continue on. Once you do get Windows installed, insert the Mac OS X Disc 1 to get the proper Windows drivers installed. From there you should be set....oh yes run Apple update to get v3.2 of the Boot Camp drivers.

    Good luck.
    MacBook Pro, Mac OS X (10.6.6)
  • macca16 Calculating status...
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    Jan 13, 2011 5:23 AM (in response to Jens77)
    Come on Apple, can we have a fix please?
    MacBookPro6,1, Mac OS X (10.6.6)
  • mercenary9269 Calculating status...
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    Jan 13, 2011 5:49 AM (in response to Jens77)
    i have the same problem on my 2010 imac 27" the last time i installed windows with the original install disc drivers it caused my hardrive to be corrupted so dont even think about it however they did work.
    imac 27" intel, Mac OS X (10.6.6)
  • azurespirit Calculating status...
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    Jan 13, 2011 10:24 AM (in response to Jens77)
    Ditto problems with my MacBook Pro 13 inch 2.66 ghz. I purchased it on 10th Jan, and tried installing windows xp. But the bootcamp screen does not proceed after request to burn cd stage.

    Please post if any fixes are released.
    MacBook Pro 13.3 inch, Mac OS X (10.6.6), 2.66 Ghz
  • Adam P 23 Calculating status...
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    Jan 13, 2011 2:17 PM (in response to Jens77)
    OK, so here is my experience with and solution to these problems.

    I was also unable to download Windows Support via Boot Camp Assistant, just like everyone here.
    I decided to go ahead and use the Snow Leopard disc instead and said that I had already downloaded the support files.

    After installing Win7 Ultimate x64, I inserted the Snow Leopard disc and attempted to run the Boot Camp setup program. I received an error that said "Boot Camp x64 is unsupported on this computer model". Turns out that although many MacIntels will run 64-bit Windows, Apple only lists a few as being supported. There is a workaround for this to install the drivers so your keyboard, trackpad, iSight etc. will work properly.

    Open the disc in Windows Explorer and navigate to Boot Camp>Drivers>Apple
    Right-click on "BootCamp64.msi and select "Troubleshoot Compatibility".
    (note: I used a USB mouse to do this since the trackpad drivers weren't installed to allow right-clicking)
    Another window will open up in a moment. Select "Start the program".
    For some reason this allowed all the drivers to install and everything is working as it should.

    Please note that only certain computers will receive the "Boot Camp x64 is unsupported on this computer model" message. If you do not, then continue to run the Boot Camp installer and run Apple Software Update to receive the latest version of Boot Camp.

    I would also suggest installing rEFIt. It's a free EFI-based bootloader that allows you to choose your OS at startup, as opposed to using Startup Disk in the Control Panel/System Preferences or holding down Option upon startup.
    It's a free download available at http://refit.sourceforge.net/


    Hope someone finds this helpful!
    Macbook 2,1, Mac OS X (10.6.6), 4GB RAM, 500GB 7200RPM, Win7 Ultimate x64 via rEFIt
  • walsh1996 Level 1 Level 1 (0 points)
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    Jan 15, 2011 3:02 PM (in response to Jens77)
    I wonder if someone called Apple and asked them. I can't (expired warranty), so frankly could someone try?
    15 Inch Unibody MacBook Pro; G4 Tower; and Classic MacBook, Mac OS X (10.6.4)
  • Isaac Wilcott Calculating status...
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    Jan 15, 2011 3:59 PM (in response to Jens77)
    I'm experiencing this exact same problem too.

    Ironically, I can't do the work-around either, since for me the 3.1 Boot Camp Drivers have a critical USB bug under 32-bit Windows XP -- after installing the drivers, all USB peripherals are totally unresponsive within Windows (http://discussions.apple.com/thread.jspa?threadID=2551132&tstart=45). And with the keyboard and mouse unusable, it's impossible to log in and install the 3.2 update (which hopefully fixes this). Catch-22. I'm definitely annoyed, to put it mildly.

    I have an old install DVD of Snow Leopard (10.6.3 I think) sitting around somewhere, but I'm not sure if the 3.0 Boot Camp Drivers (which are over a year out of date now) would even work at all on a Mac this new. And I'm certainly not going to risk it.

    Does anyone know whether this "Windows support software" being downloaded by Assistant 3.0.4 is in fact the 3.2 drivers? I'm sure hoping it is, and that Apple gets this download system working right, because that would be my only chance to get Windows up and running, short of buying a brand-new Snow Leopard install DVD that has the 3.2 drivers on there, ready to install with no patches or updates.

    So, since getting my new iMac in September, I've been unable to install Windows at all, simply because Apple now seems to be very lackadaisical about testing and updating their Boot Camp software. Odd, considering the fact that one of their main advertising points for Macs these days is that they can run Windows too.
    27" iMac 2.93 GHz Intel Core i7, Mac OS X (10.6.6), 8 GB RAM, ATI Radeon HD 5750
  • vea1083 Level 3 Level 3 (685 points)
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    Jan 15, 2011 4:41 PM (in response to N.Carroll)
    N.Carroll wrote:
    Currently there are two solutions to get around this issue.

    First, find a copy of bootcamp assistant 3.0.2 and use that to setup bootcamp instead. Time machine backups are a great source for this.

    Secondly and probably the easier way is to just choose the option that says you have already downloaded the files, partition your disc and then install windows as normal. After windows is installed simply use your OSX install disc and the bootcamp drivers found upon it.

    Until apple comes out with an official solution these are your options.

    This method worked for me, I was able to install Windows 7 without a hitch and I was able to use my OSX install disc that came with my MacBook Pro. I hope that Apple takes care of this issue soon. I have sent an Email to the CNET Applebyte show hosted by Brian Tong to see if the shouts this issue to Apple through his show.

    I think that Apple will have a remedy to this issue soon.
    2.53GHz Core i5 MacBook Pro 15" (Mid-2010), Mac OS X (10.6.6), 500GB HDD @ 7200rpm, 4GB 1067MHz DDR3 RAM, Intel HD + Nvidia 330m with 256MB
  • Dakoster Calculating status...
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    Jan 15, 2011 7:20 PM (in response to Jens77)
    I've gone ahead and installed windows now how do I install that drivers or windows support software?
    MacBook pro, Mac OS X (10.6.6)
  • vea1083 Level 3 Level 3 (685 points)
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    Jan 15, 2011 7:48 PM (in response to Dakoster)
    Do you have your MacBook Pro original OSX install disc?

    You'll need that disc to install your Windows drivers that correspond to your Mac models.
    2.53GHz Core i5 MacBook Pro 15" (Mid-2010), Mac OS X (10.6.6), 500GB HDD @ 7200rpm, 4GB 1067MHz DDR3 RAM, Intel HD + Nvidia 330m with 256MB
  • Dakoster Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 15, 2011 7:55 PM (in response to vea1083)
    I have the original OSX install disc.
    MacBook pro, Mac OS X (10.6.6)
  • vea1083 Level 3 Level 3 (685 points)
    Currently Being Moderated
    Jan 15, 2011 8:19 PM (in response to Dakoster)
    Insert the OSX install disc in your mac while in Windows. The bootcamp drivers install wizard should pop up. Follow the onscreen instructions to proceed with the instalation.

    Please post back with the results.
    2.53GHz Core i5 MacBook Pro 15" (Mid-2010), Mac OS X (10.6.6), 500GB HDD @ 7200rpm, 4GB 1067MHz DDR3 RAM, Intel HD + Nvidia 330m with 256MB
  • vea1083 Level 3 Level 3 (685 points)
    Currently Being Moderated
    Jan 15, 2011 8:25 PM (in response to vea1083)
    Forgot to add after drivers are installed you'll mac will reboot, before you install any Windows Update make sure that you run Apple software update first, this will ensure that your bootcamp drivers are up to date. If you have an update pending, install it and after the next reboot repeat opening apple software updates. If you don't have any Apple Bootcamp Driver update, then you can go ahead and install the Windows updates.
    2.53GHz Core i5 MacBook Pro 15" (Mid-2010), Mac OS X (10.6.6), 500GB HDD @ 7200rpm, 4GB 1067MHz DDR3 RAM, Intel HD + Nvidia 330m with 256MB
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