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Ipad Screen went black and wont turn on

45498 Views 27 Replies Latest reply: Mar 15, 2014 6:48 AM by Malbi29 RSS
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mallen83 Level 1 Level 1 (0 points)
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Jan 15, 2011 6:22 AM
My wife was using my Ipad this morning, I have had it for about 2 weeks got it as a Christmas present. She was on Facebook and the screen just went black. Hitting the home key or the power key to turn it back on and nothing happened.

Any thoughts?
Ipad, iOS 4
  • David M Brewer Level 6 Level 6 (9,185 points)
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    Jan 15, 2011 6:47 AM (in response to mallen83)
    Try plugging in the power adapter that came with the iPad and see what happens.
    G-4 1.2 GIG, 1.5 GIGs of Ram, Mac OS X (10.5.8), Quicktime 7.6.4, FCS2, nano 5th, iPad and a bunch of other stuff...
  • suzu Level 1 Level 1 (0 points)
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    Jan 15, 2011 7:01 AM (in response to mallen83)
    I;m having the same problem! It just went blank and won't turn on -- tried holding the sleep button for 10 seconds, tried plugging it into watll(it had over 50% battery life when it went blank!) --is there some sort of reset button?
    macbook pro, Mac OS X (10.6.3)
  • David M Brewer Level 6 Level 6 (9,185 points)
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    Jan 15, 2011 7:01 AM (in response to mallen83)
    Have you tried hooking it to a computer?
    G-4 1.2 GIG, 1.5 GIGs of Ram, Mac OS X (10.5.8), Quicktime 7.6.4, FCS2, nano 5th, iPad and a bunch of other stuff...
  • suzu Level 1 Level 1 (0 points)
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    Jan 15, 2011 7:05 AM (in response to David M Brewer)
    yes
    macbook pro, Mac OS X (10.6.3)
  • David M Brewer Level 6 Level 6 (9,185 points)
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    Jan 15, 2011 7:18 AM (in response to suzu)
    Sound like a trip to an Apple store is in order. Here is the URL for making an appointment:
    http://www.apple.com/retail/geniusbar/
    G-4 1.2 GIG, 1.5 GIGs of Ram, Mac OS X (10.5.8), Quicktime 7.6.4, FCS2, nano 5th, iPad and a bunch of other stuff...
  • suzu Level 1 Level 1 (0 points)
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    Jan 15, 2011 7:21 AM (in response to suzu)
    i just found something out -- hold the reset button and the button on bottom of screen at same time for 10 or more seconds and it restarts.....
    macbook pro, Mac OS X (10.6.3)
  • suzu Level 1 Level 1 (0 points)
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    Jan 15, 2011 7:21 AM (in response to suzu)
    i meant hold the sleep button on top and the button on bottom of screen.....
    macbook pro, Mac OS X (10.6.3)
  • David M Brewer Level 6 Level 6 (9,185 points)
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    Jan 15, 2011 8:15 AM (in response to suzu)
    Oops wrong thread...sorry.

    Message was edited by: David M Brewer
    G-4 1.2 GIG, 1.5 GIGs of Ram, Mac OS X (10.5.8), Quicktime 7.6.4, FCS2, nano 5th, iPad and a bunch of other stuff...
  • bushlack Level 1 Level 1 (0 points)
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    Jul 17, 2011 12:41 PM (in response to suzu)

    This worked for us!  Thank you!

  • j0vian723 Level 1 Level 1 (0 points)
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    Feb 17, 2012 12:58 PM (in response to mallen83)

    mallen83 wrote:

     

    My wife was using my Ipad this morning, I have had it for about 2 weeks got it as a Christmas present. She was on Facebook and the screen just went black. Hitting the home key or the power key to turn it back on and nothing happened.

    Any thoughts?

    I have had this issue before. It seems to be a glitch with the proximity sensor. First locate the head phone jack , then while holding the ipad firmly with the right hand knock on the back corner of the ipad with your left knuckles right around where the headphone jack is . Do this a couple times and the screen should come back on.

     

     

    Heres another tip: Is your ipad freezing up or crashing ? try closing all your open programs by double tapping the home button and hold your finger on one of the open apps and they will start to shake and a red minus sign will appear at the top of each app. click the minus sign on each app to close each app. The first time I did this i had 40 apps goung at the same time.

  • Michael Morgan1 Level 7 Level 7 (23,825 points)
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    Feb 17, 2012 1:10 PM (in response to j0vian723)

    j0vian723 wrote:

     

    .........

    Heres another tip: Is your ipad freezing up or crashing ? try closing all your open programs by double tapping the home button and hold your finger on one of the open apps and they will start to shake and a red minus sign will appear at the top of each app. click the minus sign on each app to close each app. The first time I did this i had 40 apps goung at the same time.

     

     

    Thinking that all of the apps displayed in that tray are open and running is a common misconception. In fact, what you are looking at is the Multitasking (MT) Tray, sometimes also referred to as the Recents Tray, and is an ordered list of those apps which were last opened. Very very few of those apps will be multitasking capable and not all of those will actually still be open and doing something in the background. Obvious examples of those working would be a music app still playing, while common examples of not opened but displayed would be, well ...... with a few exceptions, pretty much everything else.

     

    That said, it is a corrective action for a hung or crashing app as what you are describing is one of the two ways to Force Quit an application; by going through and deleting all of them you actually will also do this and might fix whatever the issue is. However, the app causing the problem is normally going to be at the very top of the apps displayed in the MT Tray.

  • j0vian723 Level 1 Level 1 (0 points)
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    Feb 17, 2012 1:22 PM (in response to Michael Morgan1)

    While I appreciate your input, I never mentioned anything about deleting apps. just closing them. Also If apps show up in the multitasking bar if that is what you call it when you double click the home screen, are active apps. Having multiple apps running at the same time will evently not only crash your ipod, ipad, or iphone, It will also quickly drain your battery as well. However you are off topic here. Thanks again for your input.

  • Bartholomew1401 Level 1 Level 1 (0 points)
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    Mar 2, 2012 3:03 PM (in response to suzu)

    OMG!!! It WORKED THANK YOU EVERYONE! But what happens if the problem reappears?

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