152160 Views 151 Replies Latest reply: Jan 30, 2014 10:57 AM by camper4lif
Currently Being ModeratedDec 30, 2010 5:08 PM (in response to andyBall_uk)I downloaded the combo update and got the new safari however, it still will not let me print coupons I tried uninstalling the coupon printer software and installing it again and still nothing? Maybe is there some kind of firewall blocking it? Because it shows up perfectly in the safari internet plug ins. I just do not see why it happened overnight like this? Thanks for all your help!
Currently Being ModeratedJan 1, 2011 5:49 PM (in response to ikillu)Hello there, I am having the SAME problem... and I am not computer savvy at ALL. I have been printing coupons on my imac since I've owned it, and then a few days ago, I go to print a coupon and it tells me to install the coupon printer... so I do that, and it goes to the same screen. So I've uninstalled and then installed again, and then uninstalled again... and then installed again. Then I tried shutting down the computer and then restarting to no avail. What is going on??? I can't live without coupons!!!imac, Mac OS X (10.5.8)
Currently Being ModeratedJan 3, 2011 1:25 PM (in response to shawnandbrit07)I saw similar problems with safari, but it worked in firefox. Another forum post suggested running safari in 32bit mode, which worked for me.
From finder, navigate to the Applications folder. Right click on safari and choose 'get info'. Check the box labeled 'Open in 32bit mode'.
As an aside, Firefox doesn't have this problem (presumably it's still running in 32bit mode by default). Coupons.com needs to update their software to reflect 64bit and it should be fine for native use.mac, Mac OS X (10.6.5)
Currently Being ModeratedJan 4, 2011 12:41 AM (in response to pirate_andy)Hmmm... I went to the "get info" option but there was no box labeled "Open in 32bit mode". Although there was a box that said "Open using rosetta"... What does it all mean??? I tried using the coupon printer using Firefox, and it still won't work.Mac OS X (10.5.8)
Currently Being ModeratedJan 8, 2011 6:32 AM (in response to ikillu)
would there be an issue with the security settings on my computer?
It's possible - yes
but sure, maybe they check something extra that's potentially blocked by security software - I don't have any, and most all settings are default, so it's hard to say for sure. But if you do have security or anti virus, or firewall software running - try without it.
Currently Being ModeratedJan 8, 2011 8:36 AM (in response to andyBall_uk)any other ideas you might have? what if I put in my original mac osx disk and did a system restore? is there anyway to do this without backing up my data. There are two different options one talks about saving all my files in a folder labeled previous computer and creating a new mac osx drive. Should i try this one? Thanks!
Currently Being ModeratedJan 14, 2011 6:52 PM (in response to ikillu)I'm having the same issues here. It gets to the queue and then pops an error message in the printer status. I am able to print from supersavers.com though. So far that's the only one that will work. I look forward to figuring this one out!MacBookPro5,4, Mac OS X (10.6.6)
Currently Being ModeratedJan 15, 2011 3:52 PM (in response to EKsMama)I've been having this problem for a few months and it has been driving me crazy. Safari (5.0.3) shows the following in the error console when I get the page telling me to install the coupon printer (which I have installed):
I'm not sure where to go next.MacBook Pro, Mac OS X (10.6.6)
Currently Being ModeratedJan 15, 2011 6:53 PM (in response to s kurtz)I have never been able to print coupons using coupons.com's plugin..."MacCouponPrinter."
This has been true for several years now and 2 different versions of OS X --- 1.5.x (Leopaed) and now 10.6.6 (Snow Leopard). Every once in a while I try again because I've gotten some offer of interest, but I ultimately simply give up, delete the coupon printer again and add that coupon supplier to my list of ... "don't bother with this vendor, just delete their emails, they are not worth it."
I've canceled subscriptions I have had to several different vendor's mailing lists (Friskies is the most recent one) because they regularly send me coupons I can't print. And I won't put up with Vendors who think the world revolves around Microsoft and are too ignorant to test their offerings with anything else.
I simply don't have time for the aggravation.
I've visited the coupon.com website/faq as mentioned earlier in this thread. Nothing but a bunch of generic information... virtually all of it for Windows.
Their MAC FAQ section says even less. It's quite clear they do not use Macs themselves and contracted their programming out to someone at one time and think it still works, but haven't tested it themselves since then.
The symptom is always the same... the plugin installs. ... It does something. ... Nothing prints. No errors, nothing. ... A retry claims the coupon has already printed the maximum number of times.
Everything else prints with no issues.
The printer queue never shows any items.
The CUPS log never shows any attempt to print anything.
The System logs shows the installer apparently successfully installing, but then nothing.
One gets the distinct impression they are trying to hack the operating system to bypass the OS's printing control system and take control of the printer directly. No wonder it doesn't work. That technology went out with DOS.
I'm not aware of anyone running Snow Leopard and Safari 5 who can successfully print coupons using coupons.com's printing mechanism.2.16 GHZ Core 2 Duo iMac, Mac OS X (10.6.6)
Currently Being ModeratedJan 15, 2011 7:49 PM (in response to William H. Magill1)For whatever its worth, I've been printing coupons from coupons.com since I got my Mac last year. I am running Snow Leopard (10.6.5.) as I haven't updated to the 10.6.6 yet. and am running Safari 5.03. The coupon.com printer is the first one I installed after getting the Mac. (I too need to have my coupons and can understand how frustrating it can be to not be able to print them). I don't know why it works, but thought I ought to say that it can and does work, so there must be an answer some where. I checked my Help Plug Ins and what it says is
Coupons Inc., Coupon Printing Safari Plugin
CouponPrinter-Safari.webplugin — from file “CouponPrinter-Safari.webplugin”.
I didn't even know that was there before reading this forum. I don't have many plug ins so maybe that is why it works.
Wish I had an answer but I am really a novice when it comes to how my Mac works. Most of what I know I have learned from reading the forums.iMac 21, Mac OS X (10.6.5), ipod touch