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What is "Other" data in iTunes for my iPhone?  And why is it over a GB?

86151 Views 40 Replies Latest reply: Apr 4, 2014 5:57 AM by James Dempsey RSS
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jjkboswell Level 1 Level 1 (0 points)
Currently Being Moderated
Jan 19, 2011 5:26 AM
In iTunes, my iPhone reports I have 1.6GB of "Other" data. It appeared immediately after I deleted and unsubscribed from a podcast (via iTunes) which had 24 large videos, and then sync'd with my iPhone (which was running out of space).

The podcasts appeared to be removed from my iPhone, however I still had no space and I saw that now I had this 1.6GB of other stuff.

I had a look around for answers on this and the default answer given is "restore your iPhone". So I did a backup and then did a restore to that backup. I don't have an earlier backup (except one that's from last year) and I really don't want to lose my app data and settings.

The restore didn't remove the 1.6GB of data.

So the question is, am I right in assuming the 1.6GB of other data is the left over podcasts that are now corrupt somehow? Or is it something else? i.e. What constitutes "other" data?

Second, any other ideas how to get rid of that other data?

Thank

Boz
iPhone 3GS, iOS 4, Windows 7 (rocks)
  • wjosten Level 10 Level 10 (91,370 points)
    Other that large is corrupt data. Normally, a restore from backup fixes things. In your case it looks like a restore as a "new" device is going to be the only way to fix this. Unfortunately, you will lose all saved data on your phone. You can try resetting your phone, but if that doesn't work, there is no other solution other than restoring.

    Reset:

    Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release(ignore the slide to power off). I would also suggest syncing after doing this to see if this returns your other to normal.
    MacBook Pro
  • KTjazz Level 1 Level 1 (0 points)
    SO, what actually is "other" data then? and how big should it be?

    Mine is pretty large too last time I looked (I can't remember how much exactly)
    iPhone 4, iOS 4
  • wjosten Level 10 Level 10 (91,370 points)
    Normal is 200~600MB's. "Other" is contacts, calendar events, notes, cached emails, etc., and some third party apps write data to Other (although most write the data to their own "sandbox").
    MacBook Pro
  • paulcb Level 6 Level 6 (18,675 points)
    What data are you concerned about? You will lose texts, games scores and app settings but that's about it. You should be able to re-sync everything else.
    HP DV7 Laptop, Windows 7, iPhone 3G 8GB 4.2.1
  • wjosten Level 10 Level 10 (91,370 points)
    I've given you all of your supported options to fix this. What you ultimately decide to do is your choice. I will tell you this, if you use Google & try an "unsupported" method, you run the real risk of completely screwing your phone up unless you know what you're doing.
    MacBook Pro
  • wjosten Level 10 Level 10 (91,370 points)
    Am I restoring right? I set a backup and restore to that backup. Would this normally clear the problem,


    Normally, it does. However, in your case, this corrupt data is included in your iPhone backup. Thus, continuing to restore from backup will continue to restore the problem.
    MacBook Pro
  • Marcin2011 Level 1 Level 1 (0 points)
    jjkboswell, I replied to your topic about the lost Parental Pin and decided to look at your post history since I was curious if you are active on these forums and will actually see my reply (since your original question was back a couple months ago). I'm disgusted by the fact that so many people on these forums are too lazy to actually give good solutions to problems and just tell people "Restore". This seems to be the iOS version of the windows "Format" solution to any system instability issues. I'm a software engineer and develop for iOS devices and just wanted to let you know that if you have any questions in the future to just contact me directly. As this forum does not have a Private Message feature if you could point me towards a way to contact you directly I will provide you with my contact information and will answer any questions you might have in the future.
    iPhone 4, iOS 4, Macbook Air
  • TITNTUFF Level 1 Level 1 (125 points)
    Marcin2011,
    The "other" problem has appeared several times in this forum. I "had" to do a restore myself and lost quite a bit of info as I use the phone heavily and the backup was suspect as in many of these cases.
    If you have a way to reduce "other" and maintain data please share.
    Thanks
    Dell XPSB800R, IPhone 3GS 32 gb Black, iOS 4, Apple Airport Extreme
  • paatajin Level 1 Level 1 (0 points)
    Hello Boz, and all,

    Thank you for your very useful clarifications. I'm about to do the same thing and just before I do that I'd very much appreciate your advise in more details, if I may. So, if I understood correctly:

    1. When I will finish Restore by pressing the button in the Summary tab I will receive completely emptied iPhone - like brand new, without my purchased apps and any data - is this right?

    2. When then I'll restore from the last saved back-up I'll get all my data and Apps settings back (as I read on iPhone support page), BUT WITHOUT Purchased apps - is this correct?

    3. If yes - will I be able to restore my purchased apps back from Device Apps tab (on iTunes) if I then Sync them via iTunes, or should I reinstall all my purchassed Apps from AppStore again? Will it give me back all my Apps settings and docs back? (Or only settings?, or nothing?

    4. Is there any other data that I'll loose (settings, docs or anything like that) that I have to woory about (just to back-up them to be on the safe side)?

    Any other details you think is appropriate in terms of saving as much data as possible would be much appreciated!

    Many thanks in advance.

    Regards.
    iPhone 4, iOS 4
  • diesel vdub Level 7 Level 7 (20,735 points)
    paatajin wrote:

    2. When then I'll restore from the last saved back-up I'll get all my data and Apps settings back (as I read on iPhone support page), BUT WITHOUT Purchased apps - is this correct?


    This defeats the purpose of restoring as new. When you restore from your backup you will simply re-introduce the problem you are trying to resolve.
    The large amount of "Other" data is corruption in your backup, you do not want to restore from your backup.

    When you restore as new, you can then re-sync your contacts, calendar, and apps from iTunes back to the device. No need to redownload anything from the app store.

    You will lose all your game progress and settings.
    3GS, iOS 4
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