14 Replies Latest reply: Oct 17, 2012 7:45 PM by Hanson7
mac seeker Level 1 Level 1 (0 points)
Hello, so i looked through the forums and it seems like everyone is having the problem of their mac pro not going to sleep. I on the other hand, once it leave my computer be for a while, and it goes to sleep, it doesnt want to make up. I shake the mouse, click the mouse, press something on the keyboard, nothing seems to work. My monitor is on, and the mac pro has the light on showing that it is on also, its just not showing anything on screen. I would just end up having to hold down the power to turn it off and then re-turn it back on, and then it works just fine..

Can someone please explain to me what is happening?? Thanks much!

Tim

2.8 Ghz Quad Core, Mac OS X (10.6.5)
  • 1. Re: Mac pro wont wake up from sleeping
    Allan Eckert Level 8 Level 8 (41,525 points)
    Wrong. I am not.

    I am sorry I can't explain why you are having the problem because I am not able to duplicate the problem on my Mac Pro.


    ___________________

    Allan
    tiger

    ___________________
  • 2. Re: Mac pro wont wake up from sleeping
    mac seeker Level 1 Level 1 (0 points)
    No, i wasnt saying you or anyone else was wrong, just that I am having the opposite problem..

    Message was edited by: mac seeker
  • 3. Re: Mac pro wont wake up from sleeping
    Allan Eckert Level 8 Level 8 (41,525 points)
    I was inferring that your original assumption is wrong because you said everyone is having a problem with sleep on their Mac Pro. The reason I say this assumption is wrong is because I don't see that problem at all. Hence, it is not true that everyone is seeing the problem.


    ___________________

    Allan
    tiger

    ___________________
  • 4. Re: Mac pro wont wake up from sleeping
    mac seeker Level 1 Level 1 (0 points)
    ahh, ic, well regardless of the amount of people having sleep problems, im still curious as to how to fix it.. hopefully someone has had a similar problem and could tell me what to do..

    Sry for confusion, thx.
  • 5. Re: Mac pro wont wake up from sleeping
    romko23 Level 2 Level 2 (395 points)
    Hi,

    Ok, let me ask this.. Have you tried just using the BARE MINIMUM connected to your system? If you have any peripheral cards installed, now is the time to remove them.. also anything else thats extra - remove those too.. Plug in only the keyboard and mouse - use a wired mouse if you have this..

    Boot into Snow Leopard - try to put your computer to sleep.. If it goes to sleep, good.. now try to wake it.. if it wakes from sleep the problem could be a hardware conflict within one of your peripherals(think USB 2.0 card or 3.0 card) - not all cards are created equal.. yes, I had this sort of problem before on my 2008 mac pro hence I am able to help with your case as my problem was that the USB 2.0 card I had was not really compatible with my mac pro - also, if you have a USB HUB connected, remove that too..

    If your computer can sleep and wake with the bare minimum hardware connected, try one by one to install your other hardware peripherals, until you can track down the cause..

    To me it seems like sort of what I had.. trust me, its a pain to keep doing SMC reset or shutting off the computer and turning it back on.

    Hope this helps..
  • 6. Re: Mac pro wont wake up from sleeping
    99thpercentile Level 1 Level 1 (0 points)
    I am having this exact same problem. When I come in to work in the morning, many times my Mac Pro will appear to be asleep but won't wake up. The power LED is solid, not blinking indicating that it is not actually asleep. It will not respond to Trackpad clicks, keyboard clicks or to pushing the power button. The display is blank. The only solution is to reboot it.
  • 7. Re: Mac pro wont wake up from sleeping
    jmickel131 Level 1 Level 1 (0 points)
    I, too, can not awaken my Mac Pro after it puts itself to sleep without rebooting.
  • 8. Re: Mac pro wont wake up from sleeping
    mac seeker Level 1 Level 1 (0 points)
    Hmmm, well not much seems to be working. It always takes like 3 or 4 of rebooting to finally start up. I will probably just call apple.
  • 9. Re: Mac pro wont wake up from sleeping
    Kavango Level 1 Level 1 (0 points)
    Hi Tim,
    Yes i have the same thing happening on my computer as well.
    Although it wakes up, but it takes a while before it does............ sometimes say 1 minute, but it is waking up. I think this all has a lot to do with the latest upgrades. Cheeeeeeeeeeers
  • 10. Re: Mac pro wont wake up from sleeping
    Rude the Dude Level 1 Level 1 (0 points)
    Hi Tim Me too. It seems this began to happen to me as well about 2 upgrades ago. I opened an apple ticket where I was told to reset my sleep settings to 5 and 10 min. This worked for about an hour and when I called back they said to just bring it in the store to have it fixed and hung up the phone without any further conversation. I have owned this Mac for 5 years now and I love it to death, but refuse to bring it in just yet.
    There are a litany of things you can try here:
    http://reviews.cnet.com/8301-13727_7-10328064-263.html


    I am halfway through the list Good luck everyone.
    Cheers

    Now if there are any apple genius's monitoring this post, please help by looking at this:

    Process: Console [258]
    Path: /Applications/Utilities/Console.app/Contents/MacOS/Console
    Identifier: com.apple.Console
    Version: 10.6.3 (224)
    Build Info: ConsoleX-2240000~9
    Code Type: X86-64 (Native)
    Parent Process: launchd [122]

    Date/Time: 2011-01-23 19:40:19.899 -0500
    OS Version: Mac OS X 10.6.6 (10J567)
    Report Version: 6

    Exception Type: EXCBADACCESS (SIGSEGV)
    Exception Codes: KERNINVALIDADDRESS at 0x0000000000000018
    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Application Specific Information:
    objc_msgSend() selector name: outlineView:objectValueForTableColumn:byItem:


    Thread 0 Crashed: Dispatch queue: com.apple.main-thread
    0 libobjc.A.dylib 0x00007fff80c2d11c objc_msgSend + 40
    1 com.apple.AppKit 0x00007fff86948a00 -[NSTableView preparedCellAtColumn:row:] + 323
    2 com.apple.AppKit 0x00007fff869618e7 -[NSTableView _drawContentsAtRow:column:withCellFrame:] + 47
    3 com.apple.AppKit 0x00007fff8696185d -[NSOutlineView _drawContentsAtRow:column:withCellFrame:] + 95
    4 com.apple.AppKit 0x00007fff86960980 -[NSTableView drawRow:clipRect:] + 1242
    5 com.apple.AppKit 0x00007fff86960273 -[NSTableView drawRowIndexes:clipRect:] + 369
    6 com.apple.AppKit 0x00007fff869600f4 -[NSOutlineView drawRowIndexes:clipRect:] + 131
    7 com.apple.AppKit 0x00007fff8695ec20 -[NSTableView drawRect:] + 1302
    8 com.apple.AppKit 0x00007fff86954cf9 -[NSView _drawRect:clip:] + 3566
    9 com.apple.AppKit 0x00007fff869524cf -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 2112
    10 com.apple.AppKit 0x00007fff86952e5a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4555
    11 com.apple.AppKit 0x00007fff86952e5a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4555
    12 com.apple.AppKit 0x00007fff86952e5a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4555
    13 com.apple.AppKit 0x00007fff86952e5a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4555
    14 com.apple.AppKit 0x00007fff86952e5a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 4555
    15 com.apple.AppKit 0x00007fff86951ab0 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
    16 com.apple.AppKit 0x00007fff8694e362 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
    17 com.apple.AppKit 0x00007fff868c7b9a -[NSView displayIfNeeded] + 969
    18 com.apple.Foundation 0x00007fff8303a1dd __NSFirePerformWithOrder + 384
    19 com.apple.CoreFoundation 0x00007fff80b20b37 __CFRunLoopDoObservers + 519
    20 com.apple.CoreFoundation 0x00007fff80afc464 __CFRunLoopRun + 468
    21 com.apple.CoreFoundation 0x00007fff80afbdbf CFRunLoopRunSpecific + 575
    22 com.apple.HIToolbox 0x00007fff8503393a RunCurrentEventLoopInMode + 333
    23 com.apple.HIToolbox 0x00007fff8503369d ReceiveNextEventCommon + 148
    24 com.apple.HIToolbox 0x00007fff850335f8 BlockUntilNextEventMatchingListInMode + 59
    25 com.apple.AppKit 0x00007fff86897e64 _DPSNextEvent + 718
    26 com.apple.AppKit 0x00007fff868977a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    27 com.apple.AppKit 0x00007fff8685d48b -[NSApplication run] + 395
    28 com.apple.AppKit 0x00007fff868561a8 NSApplicationMain + 364
    29 com.apple.Console 0x00000001000017a0 0x100000000 + 6048

    Thread 1: Dispatch queue: com.apple.libdispatch-manager
    0 libSystem.B.dylib 0x00007fff863f016a kevent + 10
    1 libSystem.B.dylib 0x00007fff863f203d dispatch_mgrinvoke + 154
    2 libSystem.B.dylib 0x00007fff863f1d14 dispatch_queueinvoke + 185
    3 libSystem.B.dylib 0x00007fff863f183e dispatch_workerthread2 + 252
    4 libSystem.B.dylib 0x00007fff863f1168 pthreadwqthread + 353
    5 libSystem.B.dylib 0x00007fff863f1005 start_wqthread + 13

    Thread 2:
    0 libSystem.B.dylib 0x00007fff863f0f8a _workqkernreturn + 10
    1 libSystem.B.dylib 0x00007fff863f139c pthreadwqthread + 917
    2 libSystem.B.dylib 0x00007fff863f1005 start_wqthread + 13

    Thread 0 crashed with X86 Thread State (64-bit):
    rax: 0x000000011349d4b0 rbx: 0x00000001135b1800 rcx: 0x00000001135b2540 rdx: 0x00000001135b1800
    rdi: 0x00000001135aa740 rsi: 0x00007fff86fa9c70 rbp: 0x00007fff5fbfc190 rsp: 0x00007fff5fbfc138
    r8: 0x000000011349d4b0 r9: 0x0000000000000002 r10: 0x00007fff83004cfa r11: 0x0000000000000008
    r12: 0x00000001135b1800 r13: 0x0000000000000014 r14: 0x0000000000000000 r15: 0x0000000000000000
    rip: 0x00007fff80c2d11c rfl: 0x0000000000010202 cr2: 0x0000000000000018

    Binary Images:
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    0x114b83000 - 0x114d14fef GLEngine ??? (???) <AE898A2A-1C12-9FDB-455F-32601F030904> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
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    0x7fff85304000 - 0x7fff8534cff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    0x7fff8557d000 - 0x7fff85c7a06f com.apple.CoreGraphics 1.545.0 (???) <356D59D6-1DD1-8BFF-F9B3-1CE51D2F1EC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x7fff85c7b000 - 0x7fff85cc4fef libGLU.dylib ??? (???) <CCE779A9-2467-A5AA-A558-691E43A1105F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x7fff85cc5000 - 0x7fff85e83fff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <781E7B63-2AD0-E9BA-927C-4521DB616D02> /usr/lib/libicucore.A.dylib
    0x7fff863d6000 - 0x7fff86597fff libSystem.B.dylib 125.2.1 (compatibility 1.0.0) <F00A8B2F-84A0-0868-1047-3A13F9114864> /usr/lib/libSystem.B.dylib
    0x7fff86668000 - 0x7fff866a9fff com.apple.SystemConfiguration 1.10.5 (1.10.2) <FB39F09C-57BB-D8CC-348D-93E00C602F7D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x7fff866aa000 - 0x7fff866dcfff libTrueTypeScaler.dylib ??? (???) <B9ECE1BD-A716-9F65-6466-4444D641F584> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
    0x7fff866f6000 - 0x7fff86705fff com.apple.opengl 1.6.12 (1.6.12) <DE3F0528-7759-CDFD-A2CF-C51D3C9C8B39> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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    0x7fff867b8000 - 0x7fff86852fff com.apple.ApplicationServices.ATS 4.4 (???) <395849EE-244A-7323-6CBA-E71E3B722984> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x7fff86853000 - 0x7fff86853ff7 com.apple.vecLib 3.6 (vecLib 3.6) <96FB6BAD-5568-C4E0-6FA7-02791A58B584> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x7fff86854000 - 0x7fff8724afff com.apple.AppKit 6.6.7 (1038.35) <9F4DF818-9DB9-98DA-490C-EF29EA757A97> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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    0x7fff87287000 - 0x7fff872affff com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x7fff872b0000 - 0x7fff872c4fff libGL.dylib ??? (???) <1EB1BD0F-C17F-55DF-B8B4-8E9CF99359D4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x7fff87384000 - 0x7fff8743dfff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
    0x7fff8743e000 - 0x7fff87454fff com.apple.ImageCapture 6.0.1 (6.0.1) <09ABF2E9-D110-71A9-4A6F-8A61B683E936> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x7fff87455000 - 0x7fff87460fff com.apple.CrashReporterSupport 10.6.6 (256) <E99205C8-C119-764D-E06B-65659A35024A> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    0x7fff87461000 - 0x7fff87463fff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x7fff87509000 - 0x7fff87516fe7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <397B9057-5CDF-3B19-4E61-9DFD49369375> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x7fff8779e000 - 0x7fff878b7fef libGLProgrammability.dylib ??? (???) <4F2DC233-7DD2-1204-CAA5-3E6524F0AB75> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    0x7fff878b8000 - 0x7fff8790dff7 com.apple.framework.familycontrols 2.0.2 (2020) <A3CFF697-B9DB-A7E5-3B39-9DA9B34F0595> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
    0x7fff87a07000 - 0x7fff87abcfe7 com.apple.ColorSync 4.6.3 (4.6.3) <5A7360A8-D495-1E8D-C4B4-A363AF989ADE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
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    0x7fff884ca000 - 0x7fff88579fff edu.mit.Kerberos 6.5.10 (6.5.10) <6A159CD8-5C02-4528-C36F-6AFBFD61576B> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x7fff8857a000 - 0x7fff8865ffef com.apple.DesktopServices 1.5.9 (1.5.9) <27890B2C-0CD2-7C27-9D0C-D5952C5E8438> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x7fff88660000 - 0x7fff88686fe7 libJPEG.dylib ??? (???) <DFA5DAC2-D1C6-D5ED-F95D-AC185E98B6E7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x7fff886a3000 - 0x7fff886f2fef libTIFF.dylib ??? (???) <176B52ED-4F6C-D0C2-EABC-C032BFC3DFAA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x7fff886f3000 - 0x7fff8875dfe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <AF0EA96D-000F-8C12-B952-CB7E00566E08> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x7fff887a2000 - 0x7fff88842fff com.apple.LaunchServices 362.2 (362.2) <A8EDC37C-1D40-5ED0-49BE-90EF110A6B3A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x7fff88843000 - 0x7fff88b77fff com.apple.CoreServices.CarbonCore 861.23 (861.23) <96465459-6536-3FD7-7504-B59D0390EEC5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x7fff88dd0000 - 0x7fff89056fff com.apple.security 6.1.1 (37594) <1B4E1ABD-1BB3-DA49-F574-0EEB23E73C6A> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x7fff891a4000 - 0x7fff891a9ff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <F00A8B2F-84A0-0868-1047-3A13F9114864> /usr/lib/libSystem.B.dylib

    My Original ticket for this is: 199759531

    Message was edited by: Rude the Dude
  • 11. Re: Mac pro wont wake up from sleeping
    Dale Weisshaar Level 6 Level 6 (15,855 points)

    Have any of you tried a SMC reset which governs such things?

    Also try a pram reset.

     

    DALE

     

  • 12. Re: Mac pro wont wake up from sleeping
    jazee Level 1 Level 1 (0 points)
    I'm having a problem that may or may not be related. It started with the 10.6.6 upgrade. I don't let the computer sleep because it is a server running Retrospect and Portfolio Server. But if the monitor goes to a screen saver, I can't get out of the screen saver. If the monitor shuts off per the 15 minute setting in the Energy Saver prefs, I can't get any video-just a black screen with no signal.

    Luckily I saved a backup on another partition of the 10.6.5 system and it still works fine.

    I've tried the 10.6.6 upgrade twice now, with the same results. Maybe I'll wait until 10.6.7 and see if that works better.
  • 13. Re: Mac pro wont wake up from sleeping
    boo joo Level 1 Level 1 (15 points)

    I've had this problem recentlly to!

    what is going on....

     

    Nothing seems to work.

  • 14. Re: Mac pro wont wake up from sleeping
    Hanson7 Level 1 Level 1 (0 points)

    We have 2 Mac Pros in our studio and having same issue with both since Mountain Lion.  We use Belkin USB hubs on both, so worth exploring.  We have one of the computers at the Apple store right now over night and may find out more tomorrow.  Will post if we find anything out.