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RJLeRoux
Level 1 (0 points)

Q: Serial number does not work

I have been trying to install my shake software and when I get to the part to enter my serial number I enter it and it does nothing. The tab to accept the serial number never does anything. Help please.

PowerMac Dual 64bit, Mac OS X (10.5.6), Use for editing films

Posted on Jan 20, 2011 1:38 PM

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RJLeRoux

Q: Serial number does not work

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  • by stuckfootage,

    stuckfootage stuckfootage Jan 26, 2011 4:05 PM in response to RJLeRoux
    Level 4 (3,040 points)
    Jan 26, 2011 4:05 PM in response to RJLeRoux
    Is it possible you had a previous install or demo on your disk?

    In that case, try deleting these files:
    /Library/Receipts/Shake4.1.pkg
    /Library/Application Support/ProApps/Shake System ID

    Then repair disk permissions using this:
    /Applications/Utilities/Disk Utility

    and try again.