1 2 3 4 Previous Next 54 Replies Latest reply: Jun 25, 2014 8:01 AM by Ricardo Gurgel
JoannKB11 Level 1 Level 1 (0 points)
Whenever I click the Genius button for any song added to my iTunes in the last six months, I get the message that Genius is not available for that song. These are all songs that I've purchased from ITunes, and I have updated Genius several times.

Genius will still create a playlist based on an old songs in my iTunes, but it seems to not work for anything recently downloaded (i.e., within the last six months). Is this a known bug or is there a fix?

I moved my iTunes library to an external drive last year - I"m not sure if that might have anything to do with it.

Mac, Mac OS X (10.5.8)
  • 1. Re: Genius not available for songs
    varjak paw Level 10 Level 10 (169,765 points)
    One thing that has helped in some cases when the Genius playlist feature has stopped picking up tracks is to deselect and the reselect all your tracks in your library. Command-click on any checkbox to unselect them all, then repeat the process to reselect them.

    Hope this helps.
  • 2. Re: Genius not available for songs
    Carms Level 1 Level 1 (5 points)
    Just curious, does this work for you? It didn't work for me. Do songs released in late 2010 or 2011 work when you try to create a genius playlist with them? i have been having this problem for months now. Updating, resetting, unchecking have all not worked. Others have tried deleting cookies, deleting genius itdb files, but I don't think anyone has solved this issue.
  • 3. Re: Genius not available for songs
    varjak paw Level 10 Level 10 (169,765 points)
    No, it hasn't fixed the problem for me, and the problem (or at least some manifestations of it) may not be anything a user can fix, but it's worth trying for those who haven't given it a go.

    Regards.
  • 4. Re: Genius not available for songs
    JoannKB11 Level 1 Level 1 (0 points)
    It didn't work. The cut off seems to be October 1, 2010. Anything added to my iTunes library before that date will create a Genius playlist. Anything added to my iTunes after that date will not.
  • 5. Re: Genius not available for songs
    Brumley Level 1 Level 1 (0 points)
    Definitely having the same problem. I added a bunch of CDs from the 90's recently (last two/three months) and they will Genius, but I've found it's the songs released in 2010 and 2011 that won't Genius. I've tried all of the "solutions" I've found on the internet and none have worked. BUMMER!!
    We can hope Apple reviews these discussions and act on them.

    Cheers!
  • 6. Re: Genius not available for songs
    AHXtreme42 Level 3 Level 3 (540 points)
    This happens to me with newer songs as well. I couldn't put a timeframe on it if I tried, but songs that are brand new will pretty much always have this happen. I imagine this to be normal, simply because of the fact that there has not been enough data sent from our libraries to the Genius "cloud" to determine what goes with it. Either that, or information is tagged incorrectly.

    However, if you have a brand new 2011 song, I wouldn't expect it to work, since there isn't enough data yet to make an accurate genius relationship yet. Not saying that it can't be improved in the future, but thats just where its at now.
  • 7. Re: Genius not available for songs
    Brumley Level 1 Level 1 (0 points)
    Yeah, maybe so, but the bizarre thing is that the for some of my new songs Genius Sidebar will recommend songs the iTunes Store, but won't make mixes or playlist (i.e. 1983 by Neon Trees and Eminem's new album will Genius Sidebar, but won't make playlist.) Hmmm, oh well. Got spoiled with the Genius. Back to old way of putting them together myself. I'm sure it'll work itself out.
  • 8. Re: Genius not available for songs
    kanderer Level 1 Level 1 (0 points)
    Genius doesn't seem to be working for me for any newly released songs after about May of 2010. Old songs bought after May still work. For example, the latest LCD Soundsystem, M.I.A, Belle and Sebastian, Robert Plant Mavis Staples don't work.

    Very frustrating.

    By the way, is anybody running MP3gain or anything on their purchases? I wonder if because I'm messing with them, Genius isn't recognizing them for some reason. Of course, I've MP3gained my entire library and everything works fine expect the stuff purchased from iTunes released after May of 2010.
  • 9. Re: Genius not available for songs
    eastcoastelle Level 1 Level 1 (0 points)
    I was wondering if anyone ever figured this out. I am having the exact same problem and I'm finding it very frustrating (especially as Genius is one of the much-hyped features Apple pushes, and I recently upgraded to an iPod touch from my old iPod classic specifically to use this feature).

    The cutoff for me also seems to be any songs that I added to my library after October of last year. The strange thing is that I have even rebuilt my library and these same songs STILL won't "genius" for me (and they aren't rare tracks - Eminem's Love The Way You Lie, Katy Perry's Firework).

    If anyone has been able to fix this, I'd love to hear what you did.

    Thanks.
  • 10. Re: Genius not available for songs
    AHXtreme42 Level 3 Level 3 (540 points)
    Brumley wrote:
    Yeah, maybe so, but the bizarre thing is that the for some of my new songs Genius Sidebar will recommend songs the iTunes Store, but won't make mixes or playlist (i.e. 1983 by Neon Trees and Eminem's new album will Genius Sidebar, but won't make playlist.) Hmmm, oh well. Got spoiled with the Genius. Back to old way of putting them together myself. I'm sure it'll work itself out.


    It is probably able to do iTunes Store suggestions by using other data like "Other Artists Like This" or "Users Who Bought This Song Also Bought...". For Genius Playlists, I am not sure if they use this data to make a playlist. Instead, I think it relies solely on (or more heavily on) Genius databases, and other users library's cumulatively, which takes some time as people slowly add the song to their libraries.
  • 11. Re: Genius not available for songs
    roames Level 1 Level 1 (0 points)
    Hello. Has anyone got a resolution to this? I opened a similar thread here http://discussions.apple.com/thread.jspa?threadID=2744045&tstart=225 but still haven't got it answered. This is a frustrating one!
  • 12. Re: Genius not available for songs
    auntie laura Level 1 Level 1 (0 points)
    I just got a person on the phone from Apple following the Express Lane procedure, but they told me I had to send an email via an online form instead -- walking me through a work-around to get to the form on the website since the Support page points us to Express Lane. Argh! I'm sure I'm not the first one to try this, and I have little hope it will be resolved. I have a shred of hope since Apple still cites Genius as a 'feature' of iTunes, so they must have some expectation that it is useful...
  • 13. Re: Genius not available for songs
    russelljsmith Level 1 Level 1 (0 points)

    I'm getting this same problem too – https://discussions.apple.com/thread/3000658 – if anyone figures out a fix I'd love to know about it.

  • 14. Re: Genius not available for songs
    Makyo Level 1 Level 1 (10 points)

    Based on info in another thread, I turned off Genius (Store menu --> Turn Off Genius), then turned it back on.  And now it seems to be working again.

     

    The three songs I had early tried to do Genius playlists that didn't, worked perfectly.    And I now I've got 12 Genius Mixes instead of the 6.

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