mef13

Q: Dropouts using Airplay on iPad

Hi there.

I'm having music drop out periodically for the odd few seconds when playing from the iPad with Airplay to an Airport Express. Doesn't happen from my iPhone. Restarting doesn't help.

Any ideas?

Thanks

Mike

MacBook Pro, iOS 4

Posted on Nov 23, 2010 12:17 PM

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Q: Dropouts using Airplay on iPad

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  • by dd9944,

    dd9944 dd9944 Jan 3, 2011 4:15 PM in response to mef13
    Level 1 (0 points)
    Jan 3, 2011 4:15 PM in response to mef13
    Try turning off "ask to join networks." Seemed to work for me.
  • by Arthur_P_Johnson,

    Arthur_P_Johnson Arthur_P_Johnson Jan 29, 2011 8:38 PM in response to dd9944
    Level 1 (10 points)
    Jan 29, 2011 8:38 PM in response to dd9944
    @dd9944, Bingo. Turned off "ask to join networks" in addition to switching Bluetooth off and so far so good. How long did it take you to figure that out? I've been frustrated ever since Airplay became available.
  • by Elisabeth Hogrefe,

    Elisabeth Hogrefe Elisabeth Hogrefe Feb 4, 2011 8:27 PM in response to jng65
    Level 1 (15 points)
    Feb 4, 2011 8:27 PM in response to jng65
    im having a similar issue and i dont know if its airplay, itunes, apple tv or my network. here's my set up: wireless secured network, mbp connected wirelessly, apple tv connected to same network. both my atv and mbp are in the same room. this is my first time streaming from my mbp, i have previously done so from my ipad using pandora. tonight itunes will play 1 song then stop. it did this for several times. finally, it started playing more than 1 song at a time but stopped again after 2 or 3. when i switch windows back to itunes to see whats going on, it is completely stopped. as if i hit the stop button or something. i know mine just recently updated so im wondering if it has to do with the update or something i did. any ideas?
  • by Elisabeth Hogrefe,

    Elisabeth Hogrefe Elisabeth Hogrefe Feb 4, 2011 11:19 PM in response to Arthur_P_Johnson
    Level 1 (15 points)
    Feb 4, 2011 11:19 PM in response to Arthur_P_Johnson
    ok, so somehow i just found "page 2" my question is where do i go to turn off "ask to join networks"? do i do this in itunes or on the apple tv settings menu?
  • by Elisabeth Hogrefe,

    Elisabeth Hogrefe Elisabeth Hogrefe Feb 5, 2011 1:51 AM in response to Elisabeth Hogrefe
    Level 1 (15 points)
    Feb 5, 2011 1:51 AM in response to Elisabeth Hogrefe
    i found it in airport. is the only place that i need to do this?
    btw i seem to get a more steady connection when i go through the apple tv and connect to my mbp via homesharing than if i open itunes on my mbp and click on airplay. is this just my imagination or does anyone else experience this?
    i was able to stream from my ipad's pandora app perfectly yesterday for hours without a single interruption, so im not sure if its the network or what.
  • by Arthur_P_Johnson,

    Arthur_P_Johnson Arthur_P_Johnson Feb 5, 2011 10:21 AM in response to Elisabeth Hogrefe
    Level 1 (10 points)
    Feb 5, 2011 10:21 AM in response to Elisabeth Hogrefe
    Elizabeth, Good question. It's in your *iPad settings*. On your iPad home screen. click the icon with gears on it that says "Settings," then click WIFI.

    A page will come up. At the bottom, look for the item labeled "Ask to Join Networks." If it's on, switch it OFF.

    It's similar on the iPhone. Hope this helps.
  • by Elisabeth Hogrefe,

    Elisabeth Hogrefe Elisabeth Hogrefe Feb 5, 2011 4:40 PM in response to Arthur_P_Johnson
    Level 1 (15 points)
    Feb 5, 2011 4:40 PM in response to Arthur_P_Johnson
    yes, it does. thank you. i found it on my mbp but didnt even think to look on my ipad. i still think its curious to note that regardless of the "find networks" setting, when i tell apple tv to play something off my library it works fine and for hours (i left it on when i went to be last night accidently) but when i tell it to go through airplay, it will play from 1 to 40 songs before quitting and i have to tell it to play all over again.
  • by Arthur_P_Johnson,

    Arthur_P_Johnson Arthur_P_Johnson Feb 5, 2011 8:45 PM in response to Elisabeth Hogrefe
    Level 1 (10 points)
    Feb 5, 2011 8:45 PM in response to Elisabeth Hogrefe
    Elizabeth, yep, quite unsatisfactory for me too.
  • by kinmanc,

    kinmanc kinmanc Feb 7, 2011 12:28 AM in response to Arthur_P_Johnson
    Level 1 (0 points)
    Feb 7, 2011 12:28 AM in response to Arthur_P_Johnson
    If you are using wifi with Apple TV, try using wired connection. Most of the audio dropouts can be fixed with a faster connection. I had the same problem before, until I installed a fast 11g bridge between my router and Apple TV.

    That said, there is no doubt that this is a bug in the Airplay. I wish there is a way for us to file bugs against Apple development team. I don't know if they are paying any attention to the complains in the forum.
  • by Arthur_P_Johnson,

    Arthur_P_Johnson Arthur_P_Johnson Feb 7, 2011 1:36 PM in response to kinmanc
    Level 1 (10 points)
    Feb 7, 2011 1:36 PM in response to kinmanc
    @kinmanc, Alas, my Apple TV is connected via ethernet. Streams from the server and my desktop flawlessly, but drops the ball on Airplay. Very frustrating.
  • by r100,

    r100 r100 Mar 7, 2011 4:00 AM in response to Arthur_P_Johnson
    Level 1 (35 points)
    Mar 7, 2011 4:00 AM in response to Arthur_P_Johnson
    My AX (7.5.2) is also on a wired link to the router. I have the same drop-outs on wireless or on a wired link.

    While listening to music on my iphone through the phone's speaker, because the AX wasn't announcing itself, i noticed that firing-up itunes on my MBP immediately made the speaker icon appear on the iphone.

    So maybe it needs to force bonjour through the network by itunes in order to be seen ?

    Bottom-line: i don't think it has anything to do with the wifi connection but more with the discovery of the bonjour devices... although i could be wrong.

    Any help from Apple would be appreciated.
  • by Foreversideways,

    Foreversideways Foreversideways Mar 10, 2011 4:28 AM in response to mef13
    Level 1 (0 points)
    Mar 10, 2011 4:28 AM in response to mef13
    I have been grappling with this issue for 3 or 4 years and have bought an Airport Express 3 times, on each occasion i have returned it to the Apple store under the 14 day return policy. I was originally trying to stream music from my iMac or my Macbook pro to my amp via Airport Express and it suffered from stuttering, i have again recently tried to make this work using Airplay with my iPhone and iPad and get exactly the same problem. I have tried every possible setting, spoken to support, who don't admit there is a problem even though the internet is littered with people complaining about this issue, but it still wont work for more than a few hours. Personally i think it's an absolute disgrace that Apple sell this as a plug and play feature and don't admit to the stuttering issue, however they have lots of form for this. I suspect that one day it will just work as Apple will address it in an upgrade without letting anyone know, however i also think the problem is going to become more of a problem for them now as more and more people try to use Airplay and encounter this problem. I certainly will not be buying an Airport Express again until i find no one complaining about music/films stuttering. I also have an Apple TV1 with a hard disc which i use for playing movies and i wont be upgrading this anytime soon either.
  • by Tim Pentreath,

    Tim Pentreath Tim Pentreath Mar 30, 2011 2:49 PM in response to mef13
    Level 1 (45 points)
    Mar 30, 2011 2:49 PM in response to mef13
    Exactly the same thing here - iPhone 4 4.3.1 plays fine through Airport Express speakers, however playing the same album on my iPad 2 4.3.1 through the same speakers it stutters and drops out all the time.

    Streaming from my Apple TV Mk 1 works fine...

    It's not just the iPod app on the iPad that has problems - the video app, NPR, and YouTube app all behave the same.

    Tim
  • by Arthur_P_Johnson,

    Arthur_P_Johnson Arthur_P_Johnson Apr 13, 2011 12:14 PM in response to Tim Pentreath
    Level 1 (10 points)
    Apr 13, 2011 12:14 PM in response to Tim Pentreath
    EXPENSIVE TIP: Just eliminated 90% of my dropouts and all of my "AirPlay icon disappears" problems by pulling out my D-Link bridge that served as a wireless extender and substituting an AE. So my system now runs like this:

    AX Base Station→ethernet→Apple TV

    wifi

    AE in WiFi Extender Mode

    wifi

    iPhone 4, iPad, MacBook Air

    NOTE: Every link in this layout (except for a TrendNet switch) is Apple, which is expensive but alas necessary. Also, since this scheme cleared up most of the dropouts and ALL AirPlay connection losses, I believe the trouble-maker is Bonjour, which also crashes often on my PCs and desperately need an update -- and some device in the chain, perhaps the AE, may need a better buffering solution.
  • by drengfer,

    drengfer drengfer May 13, 2011 1:10 PM in response to mef13
    Level 1 (8 points)
    Mac OS X
    May 13, 2011 1:10 PM in response to mef13

    This same dropout behavior was driving me nuts, too, but I think I've solved (or at least mitigated) it.

     

    Background: Airplay works _just fine thanks_ with my various laptops (Windows and Mac), from iPhone (4 and 3GS), etc. iPad 2, however, yields dropouts, dropouts, dropouts. Sigh.

     

    Having (also) noticed the crazy Calendar App behavior on the iPad, I turned off the calendar in my Exchange account (don't really need/want it there, anyway). And......voila! No more dropouts. I suspect that the Calendar App needs a bit of work. If you happen to be experiencing the crazy Calendar behavior, you might try this.

     

    --Doug

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