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Can't update apps

29216 Views 50 Replies Latest reply: Sep 25, 2011 4:46 PM by Martin Leonardo RSS
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madp01 Level 1 Level 1 (5 points)
Currently Being Moderated
Feb 5, 2011 11:33 PM
Since a few days, I am unable to update the apps installed on my iPod Touch 1G.

In the App Store, I select the app that I want to update, and I can see a blue "Update" button (with a small "+" sign in the upper left corner).
I select this button, and it is replaced by a green "Install" button. I select it, and the "Update" button reappears.
Basically the update does not start and I can only flip between the "Update" and "Install" buttons.

I have enough free memory on the device and I am able the install new apps. It's the update that appears to be broken.

Any ideas ?
Thanks
iPod Touch 1G, iPhone OS 3.1.3
  • Kam D\'Bret Level 1 Level 1 (30 points)
    Currently Being Moderated
    Feb 5, 2011 11:55 PM (in response to madp01)
    I'm having this problem as well, although I have a 2nd Gen.

    No one seems to know anything about this yet. But now it seems obvious it isn't a completely isolated occurrence.
    The only thing I think it can be is a problem in the interface with the app store itself. It likely isn't a hardware issue.
    Hope it is fixed soon, I'll keep looking in on your thread.

    .
    Mac OS X (10.5.8)
  • CeeZeeCZ Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 6, 2011 8:11 AM (in response to madp01)
    Same here. With a 1G Touch.

    I actually updated the iOS to 3.1 so see if that was the problem. Figured they may have dropped support for all but the latest software version. I had been at 3.0 because I didn't want to lose the ability to double-click Home and have the audio controls pop up. So, not too happy. As it seems I may have updated it for nothing.
    iMac i5 PBook G4 Dome iMac G4, Mac OS X (10.6.2)
  • Wile.E.Scientist Calculating status...
    Currently Being Moderated
    Feb 7, 2011 6:40 PM (in response to madp01)
    exact same problem here for a week now...
    PC, Windows Vista
  • valentinoz87 Calculating status...
    Currently Being Moderated
    Feb 7, 2011 10:41 PM (in response to madp01)
    I just got this problem and don't know how to slove this. i surfed the net and found nothing. Could you please help once you find a solution?

    thanks!!
    iPhone OS 3.1.3
  • the fiend Level 5 Level 5 (6,870 points)
    Currently Being Moderated
    Feb 8, 2011 2:16 AM (in response to madp01)
    madp01 wrote:
    Basically the update does not start and I can only flip between the "Update" and "Install" buttons.
    I have enough free memory on the device and I am able the install new apps.

    Have you checked which iOS the App requires? If it now requires anyhting higher than you have, it will not install on your Touch.

    Phil
    PC, Windows XP, 160GB Classic iPod and iPod Touch
  • valentinoz87 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 8, 2011 2:52 AM (in response to the fiend)
    it doesn't require anything. it is just when you press on update it will switch the button to install. when you press on install it will show you the update button again, and so on.
    iPhone OS 3.1.3
  • the fiend Level 5 Level 5 (6,870 points)
    Currently Being Moderated
    Feb 8, 2011 3:16 AM (in response to valentinoz87)
    valentinoz87 wrote:
    it doesn't require anything.

    Every App requires a version of iOS to work and every App has its own requirements. If you check in the iTunes Store through your computer's iTunes, you will see what that is.

    The requirements are not listed in the mobile App Store, I assume that is because the mobile store only lists Apps that your iPod can use. However, if the App is already installed on your Touch, perhaps you can see the update even though your iPod cannot install it. The only way to confirm that is look in the store from your computer.

    Phil
    PC, Windows XP, 160GB Classic iPod and iPod Touch
  • Zipposnooked Calculating status...
    Currently Being Moderated
    Feb 8, 2011 3:39 AM (in response to madp01)
    I have 20 apps to update and I can't update a single one, so im sure thats not the case
    iPhone OS 3.1.2
  • CeeZeeCZ Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 8, 2011 3:43 AM (in response to Zipposnooked)
    I have found that the "Update All" works.

    So if you have more than one app and want to update them all, you can still do that.
    iMac i5 PBook G4 Dome iMac G4, Mac OS X (10.6.2)
  • valentinoz87 Level 1 Level 1 (0 points)
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    Feb 8, 2011 3:51 AM (in response to the fiend)
    Dear Phil,

    I do understand that every app has its requirements such as the OS, however the app i need to update is a tested IOS 4 which means that it works fine with ios 4.
    to make it clear i am haveing OS 3.1.3 and the app should be updated properly.
    I dont want to update all as this is not practical.
    by the way from the past i can see the requirements before I install but now I cant. this is so disappointing.
    I would really need a solution.

    thanks
    iPhone OS 3.1.3
  • CeeZeeCZ Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 8, 2011 4:01 AM (in response to valentinoz87)
    I was lucky and doing the "update all" was a good approach (only had 5 apps in the list).

    The only other way to get the updates with deleting and reinstalling them, is to do the update through the iTunes store.
    iMac i5 PBook G4 Dome iMac G4, Mac OS X (10.6.2)
  • Wile.E.Scientist Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 8, 2011 7:37 AM (in response to the fiend)
    I tried using the mobile app store and I can still see the apps in the store on there as well as in my update list

    I know this as once the angry birds update failed I went to the app page in the store to report problem to them and found it no probs

    I can't update all either coz I've got 50 n don't wanna update all...
    PC, Windows Vista
  • macs4bg Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 9, 2011 10:59 AM (in response to Wile.E.Scientist)
    Same here, folks!

    First noticed the "blue/update" "green/install" Do Nothing problem Sun. 2/6/11, & it is still not working through today 2/9/11.

    I posted my longer story/description in this thread:
    http://discussions.info.apple.com/thread.jspa?messageID=13061217&#13061217

    And no way would I use Update All either, & for the same reasons.

    Here's hoping Apple gets busy fixing their Update-Apps-One-at-a-Time glitch.
  • Kieran S Calculating status...
    Currently Being Moderated
    Feb 9, 2011 9:06 PM (in response to madp01)
    I have been having this same problem for about a week now. Im not sure what caused this, but I have not been able to update anything. I'm also on 3.1 os, but that shouldn't be the problem...
    iPhone OS 3.1
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