1 2 3 Previous Next 67 Replies Latest reply: Aug 10, 2011 8:11 PM by babowa
audioveritas Level 1 Level 1 (0 points)
after investing alot of time and money being trained and certified for any Apple Pro software when I advise or help another community member here and receive recognition and reward in the "Top Users in Forum" what correctly discriminates between relevant registered communities members and unregistered mac clone or hackintosh users that I assist? otherwise, what is the point of "Top Users in Forum" and receiving any accurate recognition and reward from working with an unregistered user on a mac clone or hackintosh for free? I value my knowledge I've received from training and certification and believe that the "Top Users in Forum" should value our accomplishments as well. by correctly discriminating between relevant registered users that we choose to assist we would be assured Apple values us as Pro users and our knowledge as well as we are listed in the Apple Certified Professionals Registry.
  • 1. Re: Top Users in Forum Apple Support Communities Reputation
    Eric W. Community Hosts Community Hosts (4,355 points)
    audioveritas,

    The Top Users is based off of contributions to Apple Discussions and the points they have been awarded by other members of the community. This is not based off any certifications, training, or other merits. We have top users that are consumers as well as professionals, the one thing they have in common is their knowledge and willingness/desire to share that knowledge to help other users in their spare time.

    -Eric W.
  • 2. Re: Top Users in Forum Apple Support Communities Reputation
    MGW Level 7 Level 7 (27,000 points)
    It is your choice to help or not to help. If you don't want to help hackintosh users, simply ignore their posts.
    I am not a certified anything (except maybe an idiot) but I am capable of choosing which posts I wish to answer and which I chose to ignore. Congratulations of your certification, and on your freedom to choose.





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  • 3. Re: Top Users in Forum Apple Support Communities Reputation
    audioveritas Level 1 Level 1 (0 points)
    "It is your choice to help or not to help. If you don't want to help hackintosh users, simply ignore their posts."



    what correctly discriminates between relevant registered communities members and unregistered mac clone or hackintosh users that we assist in the first place? my concern is specifically Apple Professional applications to do with Professional users with their discerning credentials or qualifications being able to correctly discriminate or validate between relevant registered users that we choose to assist otherwise why title the software Professional? I did not earn my certification to be a professional philanthropist on Apples Professional Application forums or is this something that we agree to when we receive the Apple professional certification?
  • 4. Re: Top Users in Forum Apple Support Communities Reputation
    varjak paw Level 10 Level 10 (169,765 points)
    what correctly discriminates between relevant registered communities members and unregistered mac clone or hackintosh users that we assist in the first place?


    I have no idea what you mean. What constitutes a "registered community member" in your view? Everyone who posts here has to obtain an Apple ID, but Apple does not have any other "registration" that users are required to obtain. These are open forums where anyone with a technical question about an Apple product may ask. If you participate here, you do what all the rest of us do: read any post whose subject catches your interest, do your best to judge the level of expertise of the poster, ask any relevant questions, and provide any advice you decide is appropriate. If you're expecting that there is some sort of special process or "sifting" of the forums for Apple's Pro products, you're mistaken. You'll encounter beginners as well as expert users alike in those forums.

    did not earn my certification to be a professional philanthropist on Apples Professional Application forums


    Then don't participate here. It's clearly stated that these forums are for users to volunteer to help other users. If you aren't interested in providing your expertise on a volunteer basis, that's certainly your choice.

    Sorry, but I'm completely baffled about what you expect out of these forums or what you are asking for.

    Message was edited by: Dave Sawyer
  • 5. Re: Top Users in Forum Apple Support Communities Reputation
    audioveritas Level 1 Level 1 (0 points)
    "Sorry, but I'm completely baffled about what you expect out of these forums or what you are asking for."

    I sort of agree, but the indifference that Apple portrays here specifically with Apple Professional applications to do with Professional users with their discerning credentials or qualification must change.
    by only making it our choice to help or not to help hackintosh users or simply ignore their posts does not show Apple Certified Professionals that Apple values us as Pro users and our knowledge as we are listed in the Apple Certified Professionals Registry and deserve this respect.
  • 6. Re: Top Users in Forum Apple Support Communities Reputation
    ali brown Level 7 Level 7 (26,465 points)
    I'm With You Dave!


    Would something Here help?

    ali b
  • 7. Re: Top Users in Forum Apple Support Communities Reputation
    varjak paw Level 10 Level 10 (169,765 points)
    You are free to include whatever credentials in your posts that you wish as long as you keep within the terms of use, particularly those involving advertising.

    If however you expect to be able to collect a fee for help here, or you expect Apple to enforce some sort of "qualification" or "test" for someone to be able to post in any of these forums, then your expectations are completely unrealistic. That's not Apple "indifference" but deliberate design. Again, these forums are and have always been intended to be a resource that all Apple users can use.

    Again, I have no idea what it is you expect to be the case here or what changes you are advocating. But it seems clear to me that your expectations and attitudes would not make participating here a productive and valuable experience, either for you or for other users here.
  • 8. Re: Top Users in Forum Apple Support Communities Reputation
    Limnos Level 8 Level 8 (38,455 points)
    what correctly discriminates between relevant registered communities members

    In what way registered? There's nothing saying you have to even own a computer (much less a Mac) to ask a question here.

    and unregistered mac clone or hackintosh users that we assist in the first place?

    Nothing discriminates, but I think you're overstating the case about AD being ridden with hackintosh users. I think I've seen one clear hackintosh question in 5 years and we just told the poster we couldn't help them with system installation problems on their machine (probably couldn't have even if I wanted to). If there are more questions they are indistinguishable from similar questions from true Mac users so why not answer them to help the Mac users who might read them?

    I did not earn my certification to be a professional philanthropist on Apples Professional Application forums

    As said before, it is your choice to help or not to help. The only requisites for helping here are having an idea as to the answer to a question and perhaps an aptitude for good sentence structure.

    If you want to, you can include your certification credentials in your profile (though perhaps if you are concerned about online malfeasance you should also provide some way to verify you have those ).
  • 9. Re: Top Users in Forum Apple Support Communities Reputation
    varjak paw Level 10 Level 10 (169,765 points)
    and perhaps an aptitude for good sentence structure


    Boy, I wish that was a requisite. It would save a lot of people a lot of frustration, on both ends of a question.

    Cheers.
  • 10. Re: Top Users in Forum Apple Support Communities Reputation
    J.K. ROFLing Level 4 Level 4 (1,220 points)
    You sound like you want to be recognized for your professional credentials and are confusing that with the "Top Users" in a forum. You can edit your profile by clicking "My Public Profile" to the right and add your credentials if you want. Or you can create a custom "signature" that you add at the bottom of your posts with your credentials.

    The "Top Users" is strictly from points earned here in Discussions by helping other users on a volunteer basis and has nothing to do with professional standing. Some Top Users have a string of certifications as long as their arm and others nothing more than knowledge gained through using Apple computers.
  • 11. Re: Top Users in Forum Apple Support Communities Reputation
    Eric W. Community Hosts Community Hosts (4,355 points)
    audioveritas,

    Whether you are helping a user using legitimate Apple hardware/software or not, your replies are viewable and potentially helpful to all users. There is no way to prevent a user running a clone/hackintosh from seeing any and all replies made in this community. The only way to ensure you don't deliberately or accidentally help a illegitimate user is to not participate at all which would be unfortunate for those registered users who could benefit from your knowledge.

    -Eric
  • 12. Re: Top Users in Forum Apple Support Communities Reputation
    audioveritas Level 1 Level 1 (0 points)
    "In what way registered? There's nothing saying you have to even own a computer (much less a Mac) to ask a question here."

    original owner mandatory Professional Application serial number registration for access to any Apple Professional Support Communities. some sort of security measure dongle or extra DSP hardware to operate Apple Professional applications and one online activation license for the same pro application for another Apple computer without the dongle must be developed.
  • 13. Re: Top Users in Forum Apple Support Communities Reputation
    boobooboobooboo Level 3 Level 3 (870 points)
    Let Apple know about that by using this link - http://www.apple.com/feedback/
  • 14. Re: Top Users in Forum Apple Support Communities Reputation
    MGW Level 7 Level 7 (27,000 points)
    I think I finally understand what you are driving at - you are upset that people use Pro apps without being certified to use them, and then they come here and ask for help.

    If that is what you are upset about, well, we all have a learning curve with any app, even a Pro one, which is why people come here for help. With your certification, you are certainly qualified to help people get the best out of their apps and I'm sure they would be grateful for your help.



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