7 Replies Latest reply: Jul 6, 2012 5:11 PM by DTC
DTC Level 1 Level 1 (0 points)
Is there a way to check the processes running on the iPhone. My phone is draining really fast (like full battery drain after 4 hours without using it). The phone is warm too, so its working hard at something. I have tried double tapping home and killing the apps in the lower band. I have also tried shutting down the phone and rebooting, but I can't seem to kill whatever it is. I saw this same behavior a few weeks ago and tried a million things (and one unidentified one must have done it). However, I can't seem to figure it out this time. Any suggestions?

13" Aluminum MacBook, Mac OS X (10.6.4), 6GB RAM, 750 GB drive + iPhone 4
  • 1. Re: Battery draining and phone warm
    iphone3Gguy Level 3 Level 3 (565 points)
    http://www.apple.com/batteries/iphone.html

    Optimize Your Settings
    Depending on how they are configured, a few features may decrease your iPhone battery life. For example, the frequency with which you retrieve email and the number of email accounts you auto-check can both affect battery life. The tips below apply to an iPhone running iOS 4.0 or later and may help extend your battery life.
    Minimize use of location services: Applications that actively use location services such as Maps may reduce battery life. To disable location services, go to Settings > General > Location Services or use location services only when needed.
    Turn off push notifications: Some applications from the App Store use the Apple Push Notification service to alert you of new data. Applications that extensively rely on push notifications (such as instant messaging applications) may impact battery life. To disable push notifications, go to Settings > Notifications and set Notifications to Off. Note that this does not prevent new data from being received when the application is opened. Also, the Notifications setting will not be visible if you do not have any applications installed that support push notifications.
    Fetch new data less frequently: Applications such as Mail can be set to fetch data wirelessly at specific intervals. The more frequently email or other data is fetched, the quicker your battery may drain. To fetch new data manually, from the Home screen choose Settings > Mail, Contacts, Calendars > Fetch New Data and tap Manually. To increase the fetch interval, go to Settings > Mail, Contacts, Calendars > Fetch New Data and tap Hourly. Note that this is a global setting and applies to all applications that do not support push services.
    Turn off push mail: If you have a push mail account such as Yahoo!, MobileMe, or Microsoft Exchange, turn off push when you don’t need it. Go to Settings > Mail, Contacts, Calendars > Fetch New Data and set Push to Off. Messages sent to your push email accounts will now be received on your phone based on the global Fetch setting rather than as they arrive.
    Auto-check fewer email accounts: You can save power by checking fewer email accounts. This can be accomplished by turning off an email account or by deleting it. To turn off an account, go to Settings > Mail, Contacts, Calendars, choose an email account, and set Account to Off. To remove an account, go to Settings > Mail, Contacts, Calendars, choose an email account, and tap Delete Account.
    Minimize use of third-party applications: Excessive use of applications such as games that prevent the screen from dimming or shutting off or applications that use location services can reduce battery life.
    Turn off Wi-Fi: If you rarely use Wi-Fi, you can turn it off to save power. Go to Settings > Wi-Fi and set Wi-Fi to Off. Note that if you frequently use your iPhone to browse the web, battery life may be improved by using Wi-Fi instead of cellular data networks.
    Turn off Bluetooth: If you rarely use a Bluetooth headset or car kit, you can turn off Bluetooth to save power. Go to Settings > General > Bluetooth and set Bluetooth to Off.
    Use Airplane Mode in low- or no-coverage areas: Because your iPhone always tries to maintain a connection with the cellular network, it may use more power in low- or no-coverage areas. Turning on Airplane Mode can increase battery life in these situations; however, you will be unable to make or receive calls. To turn on Airplane Mode, go to Settings and set Airplane Mode to On.
    Adjust brightness: Dimming the screen is another way to extend battery life. Go to Settings > Brightness and drag the slider to the left to lower the default screen brightness. In addition, turning on Auto-Brightness allows the screen to adjust its brightness based on current lighting conditions. Go to Settings > Brightness and set Auto-Brightness to On.
    Turn off EQ: Applying an equalizer setting to song playback on your iPhone can decrease battery life. To turn EQ off, go to Settings > iPod > EQ and tap Off. Note that if you’ve added EQ to songs directly in iTunes, you’ll need to set EQ on iPhone to Flat in order to have the same effect as Off because iPhone keeps your iTunes settings intact. Go to Settings > iPod > EQ and tap Flat.
    Turn off 3G (GSM model only): Using 3G cellular networks loads data faster, but may also decrease battery life, especially in areas with limited 3G coverage. To disable 3G, from the Home screen choose Settings > General > Network and set Enable 3G to Off. You will still be able to make and receive calls and access cellular data networks via EDGE or GPRS where available.
    Lock Your iPhone
    It may seem obvious, but you should lock your iPhone when you aren’t using it. You will be able to receive calls and text messages while it is locked, but nothing happens if you touch the screen. To lock iPhone, press the Sleep/Wake button. You can also set the Auto-Lock interval so your iPhone will turn off more quickly after a period of inactivity. To set Auto-Lock, go to Settings > General > Auto-Lock and set the interval to a short time, such as 1 minute.

    Use iPhone Regularly
    For proper maintenance of a lithium-based battery, it’s important to keep the electrons in it moving occasionally. Be sure to go through at least one charge
  • 2. Re: Battery draining and phone warm - need help
    DTC Level 1 Level 1 (0 points)
    Thanks, but this does not help, I am very aware of what uses battery and not, other than rogue apps (and just for the record, my email is only on demand). I have not changed settings/configuration on my iphone in the last 6 months other than turning airplane mode on and off and yet there is a dramatic difference. My battery will 100% drain in 4 hours without me using it. There is so much activity from some rogue process or app that the iPhone is warm to the touch without being used.

    Is there any way that I can see what processes are running and how hard? I was hoping there was an iPhone app or someone I could run on my mac that could analyze a tethered iPhone. Is there nothing out there?

    As stated, I have tried killing apps that may be running in the background (thinking that maybe it was just a heavy draining app like skype or pandora). Am I doing that right? I double click home and then hold down until I get the delete indicator for the apps in the bottom strip. I think just sit there and delete from left to right for awhile. But killing apps this way does not seem to help with my battery drain issue.

    Thanks in advance.

    David C.
  • 3. Re: Battery draining and phone warm - need help
    Kwopau Level 4 Level 4 (1,725 points)
    DTC wrote:


    Is there any way that I can see what processes are running and how hard? I was hoping there was an iPhone app or someone I could run on my mac that could analyze a tethered iPhone. Is there nothing out there?


    There are apps on the apps store where you can check. Personally I use the system activity monitor. It autmotically clears up ram space and kill the apps that hasn't been used. You can also check what processes that you have running.


    As stated, I have tried killing apps that may be running in the background (thinking that maybe it was just a heavy draining app like skype or pandora). Am I doing that right? I double click home and then hold down until I get the delete indicator for the apps in the bottom strip. I think just sit there and delete from left to right for awhile. But killing apps this way does not seem to help with my battery drain issue.


    That is what I would do, double click home and kill the apps, I mainly kill skype after I finish, just to be sure that it doesn't run in the background when I run it.

    Other than that you can always go to the genius bar if you still have problems. They can run the diagnostic of your battery.
  • 4. Re: Battery draining and phone warm
    DTC Level 1 Level 1 (0 points)
    thanks everyone for the tips.
  • 5. Re: Battery draining and phone warm
    DTC Level 1 Level 1 (0 points)
    By the way, the problem went away for a week or two but re-appeared a few days ago. I ended up taking it into the Apple store and they diagnosed the problem as me having a rogue process or two. There is no way to fix it other than to wipe it. Their recommendation was to to a clean reinstall of my phone (to factory default). I haven't done it yet, but will within the next few days.....
  • 6. Re: Battery draining and phone warm
    Apple_Tech Level 1 Level 1 (0 points)

    I have been having similar issues with my iPhone 4.

    Did your default restore fix the issue?

  • 7. Re: Battery draining and phone warm
    DTC Level 1 Level 1 (0 points)

    I never did end up doing a clean wipe. I do fairly religiously kill all my apps periodically (bringing them up by double tapping home and holding down on icons that appear on bottom - which are basically the open apps that are multitasking).  Any GPS app or app that might use GPS, I kill right after use.  Doing this (and possibly due to the OS being upgraded several times since) has greatly reduced the occurences of the rogue battery issue......