56000 Views 27 Replies Latest reply: Aug 28, 2013 1:54 PM by Star Traveler
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I'd suggest connecting the iPad to your computer and doing a system restore. Before doing so make sure that iTunes back's-up the iPad which it should do automatically when you connect it. You can check by looking in the status bar at the top of iTunes.
You can also check by following:
iTunes > preferences > devices and you should see your wifes iPad there with the date/time of the most recent back-up.
I'd aslo suggest removing the problem app from the device and also from the App folder in iTunes.
Then do a restore from the iPad Home screen in iTunes. Once the iPad has been restored to factory defaults you will be prompted with the choice to set the iPad up as a new device or restore from an earlier backup. I'd choose the latter and then select your wifes iPad from the backup list. Again - this is why I'd make sure and delete the problem app before hand. iTunes will now restore the iPad to it's former self using the back up.
Try this and see if that solves the problem. I must say I have had no problems at all with my iPad. Absolutely love it!
BTW Which app was it?
Best of Luck with it...please post back if this is unsuccessful.
RickyMacBook Pro 2.4GHz i5 iMac 2.8GHz i7 iPhone 4 iPad, Mac OS X (10.6.6)
+Hearing of any kind of a virus for a Mac based product is really rare. Hearing about one imbedded in an App to be used on an iOS device is even more rare. I'm intrigued as to what this "App" is so we can avoid it in the future. My iPad has been great so far...+
SlyiOS 4, iPhone 4, iPad 16GB wifi
Hearing about one imbedded in an App to be used on an iOS device is even more rare.
I actually agree - but the other day I spotted this thread:
which is along a similar line...it seems the no virus dream could be coming to an end.MacBook Pro 2.4GHz i5 iMac 2.8GHz i7 iPhone 4 iPad, Mac OS X (10.6.6)
My understanding is that there are no viruses for the iPad. The iPad does not run on a conventional operating system like OSX or Windows so would not be susceptible to a virus for this reason. At least that is what I have read right here on these discussion boards.
Do as Ricky Gray suggests and by all means remove the app that is causing the problem.MacBook Pro 13", Mac OS X (10.5.8), Intel iMac (Tiger 10.4.11) MacBook White 13" (10.5.8) iPad 32g (iOS 4.2)
I actually agree - but the other day I spotted this thread:
That wasn't a virus. It was someone misunderstanding how ads worked in apps.MacBook Core 2 Duo, Mac OS X (10.6.5), Current iPods: 3 Gen Nano, 1st Gen Touch, 3rd Gen Touch, 6th gen Nano, iPad
I read this thread as well. What a bizarre scenario. However, an app that causes the iPad to do crazy things and a virus are two different animals. A virus could shut your whole operating system down or at least throw it into turmoil. If deleting a nasty app does the trick and the iPad continues to operate OK, I'm not so sure I would call that a virus. A nuisance for sure, but not a virus.MacBook Pro 13", Mac OS X (10.5.8), Intel iMac (Tiger 10.4.11) MacBook White 13" (10.5.8) iPad 32g (iOS 4.2)
There is no ipad virus. There is no way a virus can load onto the ipad. What app did she load onto the iPad?
You might be having a DNS server problem. Go to your settings... Click on WiFi... Click on your WiFi network, circle with blue arrow... Scroll down to DNS and replace the numbers with these 18.104.22.168, 22.214.171.124 (with comma)... Reset your iPad.
The above DNS number are for OpenDNS server.
What is DNS?
Domain Name System (DNS) is a database system that translates a computer's fully qualified domain name into an IP address.
Networked computers use IP addresses to locate and connect to each other, but IP addresses can be difficult for people to remember. For example, on the web, it's much easier to remember the domain name www.amazon.com than it is to remember its corresponding IP address (126.96.36.199). DNS allows you to connect to another networked computer or remote service by using its user-friendly domain name rather than its numerical IP address. Conversely, Reverse DNS (rDNS) translates an IP address into a domain name.
Taken from and for more info about DNS:
To add..... Problems with a DNS sever, the server will display blank web pages.
Message was edited by: David M BrewerG-4 1.2 GIG, 1.5 GIGs of Ram, Mac OS X (10.5.8), Quicktime 7.6.4, FCS2, nano 5th, iPad and a bunch of other stuff...
From a bit of research it appears that this is the "Aboutblank!" virus.
Impossible. That "virus" only affects computers running Windows (like 99% of viruses). The iPad does not run Windows.
http://www.ehow.com/facts5579392blank-virus.htmliMac 20", MacBook, Time Capsule, Airport Express, AppleTV 2, Mac OS X (10.6.5), iPhone 3GS 32GB, iPad WiFi 32GB
Thanks for your help so far, it has been an education to me. I must admit I was a bit suspicious about it being a virus at first though my wife convinced me!! She is at her Mother's this weekend and so I am unable to check it myself. I will do so on her return on Monday. It seems when the blank pages appear there is "aboutblank" appearing in the display somewhere which lead her down the virus path once she had looked it up on the internet!
BTW the app was AllSaints - the clothes line from Spittalfields, London. Not one I have on my iPad so unlikely I will get it! I will remove the app and carry out a restore and let you all know how we get on.
Just an update about my wife's iPad. I removed the app and that seemed to solve the problem but carried out a restore anyway as suggested. Everything back to normal now and she is happy again. Must just have been an app glitch!
Thanks again for all your responses.Macbook:ipad, Mac OS X (10.6.5)
Just today when i open safari (on my ipad), i get a pop-up wanting me to go to a site called http://yourcrushcalculator.com it freezes me out of safari and i don't want to go to it because it looks like it might be a virus. why is safari doing this? how do i fix?ipad, Other OS, version 4.2.1
Settings -> Safari -> Clear Cache, Clear Cookies and Clear History
Also Block Pop-ups to "On"
Hope this helps.iMac Core i7 8GB ATI Radeon 4850, Mac OS X (10.6.6), Also: iMac 2.8 Core 2 Duo 24", IPad 16GB WiFi, Dell w/ Windows 7, Win XP via VM