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Problem with watching YouTube

2222 Views 9 Replies Latest reply: Feb 22, 2011 4:25 PM by andyBall_uk RSS
Hotsouma Level 1 Level 1 (0 points)
Currently Being Moderated
Feb 21, 2011 6:08 AM
Hello

I'm using the latest version of Safari (5.0.3), since yesterday when I try to watch a video on YouTube, the video doesn't start automatically, and when I hover the pointer over the video the menu doesn't appear.

YouTube works normally on FireFox and Chrome, and flash content works normally on Safari, just YouTube.

Any ideas?

(Note: I thought of deleting it and downloading it again but maybe there's a solution so I can save the the extra work of writing my bookmarks down).
White MacBook, iPhone 4, 64GB WiFi iPad, Mac OS X (10.6.3)
  • Carolyn Samit Level 10 Level 10 (84,070 points)
    Currently Being Moderated
    Feb 21, 2011 7:17 AM (in response to Hotsouma)
    Hi,

    and flash content works normally on Safari, just YouTube.


    Try deleting Flash cookies, instructions here.

    http://machacks.tv/2009/01/27/flushapp-flash-cookie-removal-tool-for-os-x/

    I thought of deleting it and downloading it again but maybe there's a solution so I can save the the extra work of writing my bookmarks down).


    You can save your Bookmarks to your Desktop or an external source. From the Safari menu bar click File / Export Bookmarks. If you decide to reinstall Safari. just go back to the File menu then click Import Bookmarks.









    Carolyn
    27" iMac 3.2GHz i3 MBAir iPad iPhone 4 iLife iWork / AirPlay ATV2 AiportExtr, Mac OS X (10.6.6), QTPro Intuos Epson Olympus Airport JBL
  • andyBall_uk Level 6 Level 6 (17,460 points)
    Currently Being Moderated
    Feb 21, 2011 7:19 AM (in response to Hotsouma)
    Hi

    It appears to be a youtube site problem where they detect the browser/model & then fail to present the actual Flash code on the page... altering Safari' user agent via the Develop menu is one work-round, but it needs to be changed per tab/page. Another way is to run Safari in 32 bit mode - Quit Safari, select the app in Applications, press Command + I (File-Get Info) then check the box.
  • littlerl Calculating status...
    Currently Being Moderated
    Feb 21, 2011 11:16 AM (in response to Hotsouma)
    I had the very same issue. Solved:

    1. Open applications and highlight Safari icon
    2. Command + i to get the info pane (or Finder/File/Get Info)
    3. Check "open in 32-bit mode"
    4. Relaunch Safari
    Macbook, Mac OS X (10.6.6)
  • ~Bee Level 7 Level 7 (30,580 points)
    Currently Being Moderated
    Feb 22, 2011 12:35 PM (in response to andyBall_uk)
    Andy --

    This is weird, because I'm running 10.6.6, Safari 5.0.3, and I have no problems with YouTube.
    I'm running in 64-bit.

    Message was edited by: ~Bee
    MBA, 11"; iPad: 15" MBP; 20"iMac Duo; and a few more., Mac OS X (10.6.6), LaCie Ext. HD
  • andyBall_uk Level 6 Level 6 (17,460 points)
    Currently Being Moderated
    Feb 22, 2011 12:43 PM (in response to ~Bee)
    ... I have no problems with YouTube...I'm running in 64-bit.


    No doubt - me too & plenty of others, I'm sure. It seems to be youtube reading useragent/cpu/graphics/model & presumably not writing the flash object/embed to the page (guessing a bit, since no-one's confirmed (that I've seen) what the black area is via inspect element or right-clicking it.)
  • ~Bee Level 7 Level 7 (30,580 points)
    Currently Being Moderated
    Feb 22, 2011 3:06 PM (in response to andyBall_uk)
    Thanks, Andy.
    MBA, 11"; iPad: 15" MBP; 20"iMac Duo; and a few more., Mac OS X (10.6.6), LaCie Ext. HD
  • cr6660 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 22, 2011 4:06 PM (in response to andyBall_uk)
    This to me is NOT a solution. I do not wish to go to 32 bit mode in Safari just for You Tube. Is anyone EVER going to find a fix to this problem or is it just going to get ignored by Apple and You Tube?
    MacBook 13 inch, Mac OS X (10.6.6)
  • andyBall_uk Level 6 Level 6 (17,460 points)
    Currently Being Moderated
    Feb 22, 2011 4:25 PM (in response to cr6660)
    so tell youtube, almost no-one here works for apple - from what I can tell, it's youtube's code that's caused it. If someone confirms that no Flash exists in the black area, then that's definitely the case.

    there have been three 'solutions', but you don't like them - again, tell youtube.

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