Currently Being ModeratedFeb 27, 2012 11:58 PM (in response to Michael Superczynski)
This is really a problem.
I am an expat from US, living most of my time (10-11 months of a year in a Non US store).
Then suddenly one day Apple terminate my Apple ID because I access the iTunes Store from a Non US country. No warning or whatsoever, it just no re-enable option.
I have spend more than 1000 USD for apps, music for both my iOS and Macbook. Apple should honor all the apps that we already purchase and allow us to upgrade instead of terminating someone's account.
Here is my email to iTunes feedback.
I am a US professional working abroad in Indonesia, Singapore and India. I have spent thousands of USD in purchasing musics, apps (iOS and Mac), movies, TV series and ebooks, since I was in US and travel.
You have suggest your customers to only have one account, so I do what exactly what you have suggested.
And my account never have problem with it, never also I have a problem with fraud or criminal activities in the Net.
Suddenly, one day I couldn't upgrade my apps, it told me My Apple ID was disabled. And my expat friends are not having the same problem like me, and yet they are in Singapore most of them. And I feel being discriminated.
It's amazing that you can just terminate my account over something like this. I'd think you would just reverse any transactions made outside the country or not allow them in the first place. Instead you destroy my entire account. These cloud services are getting scary. I had invested so much money into them, then you can just be taken away from you like this.
To be more consistent actually, you can prohibit me to purchase any new items when I am using non US's IP. But to stop supporting what I already purchase is too much.
Think about all the apps for my iPad and Macbook won't be honored again to get an upgrade. I am also afraid of changing devices of not being able to authorize again the new devices.
Apple please be reasonable with your loyal customer."
Currently Being ModeratedFeb 28, 2012 12:24 AM (in response to Jsjxyz)
If by 'protected' you mean 'purchased' then I assume you should. I've never had trouble listening to my content while I was traveling away from home, but of course that content is already downloaded to my computer. I've never really tried downloading past purchases while I was away.
Currently Being ModeratedFeb 28, 2012 1:52 AM (in response to Jsjxyz)
Having the same problem, what I found is this:
- All music, movies, etc that you have downloaded will work with no problem.
- Depending where you are much of the content - expecially video, that is in the US store is not available in the forgeign stores. So downloading the good stuff can be a real problem.
- Apps pose a bigger problem (for iPhone, iPad and Mac). I had over 50+ purchased all on my US account. Problem is when accessing from a foreign store (with foreign charge card) I could not update them. In going back and forth with Apple about a two-years ago I had no luck in resolving this.
What I ended up having do was work with two accounts. One (my original AppleID which I set back up in the US but changed this to no credit card as cancelled all in the US) and the one foreign account where I purchase the new. For the US only content i want to purchase I log onto that account and purchase through those recharge cards for which a pick up every once and while when I'm back in the US. Otherwise I work with the foreign one.
When an app needs upgrading - no matter what account, it shows as normal. Then I log into the one account and then the other to clear all. Pain in the a*s but what can you do...