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Ipod will not register and will not sync.

6118 Views 18 Replies Latest reply: Mar 12, 2011 6:23 AM by mommydearest517 RSS
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Jonesy5909 Calculating status...
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Mar 5, 2011 9:17 AM
I've had this ipod nano (2nd gen) for almost 4 years and never had a problem with it until now. iTunes recognizes my device and everything but when I go to sync it, the option to sync (from the file tab) is greyed out and I can't click it. All the songs are checked in my library and it still won't do it. Then I read something about the summary tab which I can't get to because it is saying I never registered my ipod (I could have sworn I did though). So I went to register it and I filled out all the fields and it keeps saying "you must complete the entire form". I'm not an idiot, I looked over this thing for like 15 minutes now and EVERY field is filled out and everything is checked. I've tried resetting my ipod, my computer, I have the most recent updated version of itunes. Any help would be appreciated! Thanks.
Mac, Mac OS X (10.4.11)
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