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Browser Session Expired Safari 5.0.1

4937 Views 8 Replies Latest reply: Oct 30, 2012 9:00 PM by Merovigian RSS
Sterlingdax Calculating status...
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Sep 3, 2010 7:01 PM
I have been navigating to the Apple Store, both the Gov't one as well as the standard store, adding a new Apple TV to my cart, clicking checkout, typing my password, then using a stored credit card to complete the sale, and get a Browser Session Expired message.

The first time this happened, I was on my iMac (20" Core 2 Duo 2.0GHz, 4GB 10.6.4), and after failing a few times, chalked it up to some thing awry because it's always on slinging iTunes stuff all over the house, so I went to my Macbook (13" Core 2 Duo 2.26GHz, 4GB, 10.6.4), same version of Safari on both (5.0.1) and got the same thing.

Has anyone else been having the same problem? Not tried to buy anything else (don't want to actually buy anything but that at the moment!), but want to get my order in. Thanks for anyhelp.
Core 2 Duo iMac/Macbook, Mac OS X (10.6.4)
  • Carolyn Samit Level 10 Level 10 (84,160 points)
    Currently Being Moderated
    Sep 3, 2010 8:45 PM (in response to Sterlingdax)
    Hi and welcome to Apple Discussions...

    Go to Safari / Preferences then select the Security tab. Click "Show Cookies". Delete all Apple cookies.

    Restart your Mac.

    BTW, you can add items to the cart but make sure you click: Save














    Carolyn
    27" iMac 3.2GHz Intel Core i3 MBAir iPad 32GB iPhone iOS 4.0.1, Mac OS X (10.6.4), QTPro Intuos Tablet Epson Olympus Airport iPods JBL
  • rxtiger Calculating status...
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    Sep 4, 2010 5:50 PM (in response to Sterlingdax)
    I am having the same issue. It just goes in circles. I sign in, try to update my payment method and it says my session is expired. Anyone else having this problem or have a solution? I tried the solution mentioned and it did not work.
    iMac, Mac OS X (10.6.4)
  • rxtiger Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 4, 2010 6:30 PM (in response to rxtiger)
    On a hunch, I turned safari extensions off in the safari settings and this solved the issue. Not sure why, but it worked!
    iMac, Mac OS X (10.6.4)
  • Gavin Davies Calculating status...
    Currently Being Moderated
    Sep 10, 2010 4:39 PM (in response to rxtiger)
    That did it, extensions off and the order went through fine, now need to work out which extension is the culprit, I have installed and enabled -

    Facebook Share
    Reload Button
    Add To Amazon Wish List
    Facebook Cleaner
    YourVersion
    InvisibleHand
    Translate
    AdBlock
    Duplicate Tab
    Add to Google Reader
    YoutubeWide
    YouTube video downloader
    Mac mini 2010, Mac OS X (10.6.4), 4 Gig of RAM
  • Carolyn Samit Level 10 Level 10 (84,160 points)
    Currently Being Moderated
    Sep 10, 2010 4:43 PM (in response to Gavin Davies)
    HI,

    Try AdBlock first.

    My next option would be Reload.




    Carolyn
    27" iMac 3.2GHz Intel Core i3 MBAir iPad 32GB iPhone iOS 4.0.1 iPod Nano, Mac OS X (10.6.4), QTPro Intuos Tablet Epson Olympus Airport iPods JBL
  • Trevor Harley Calculating status...
    Currently Being Moderated
    Dec 6, 2010 1:30 AM (in response to rxtiger)
    Thanks for this. I was having the same problem with the Apple UK Education Store with a VPN connection. Turning off Safari extensions solved it for me.

    I don't have many, just Amazon, Bing Highlights, Open in Papers, and Better Facebook. Can I be bothered to switch them back on?
    Intel iMac 27", Mac OS X (10.6.5)
  • YoungIn Calculating status...
    Currently Being Moderated
    Mar 11, 2011 2:13 AM (in response to Sterlingdax)
    Tried deleting cookies etc. In the end up, gave up, opened Firefox, ordered my items and it went through with no issues. So just use Firefox.
    MacBook Pro 13", Mac OS X (10.6), 2.53Ghz 8GB Ram 80GB iPod Several PCs XP
  • Merovigian Calculating status...
    Currently Being Moderated
    Oct 30, 2012 9:00 PM (in response to Carolyn Samit)

    Select the Safari Menu (top left next to apple logo)

    Select Preferences from Safari Menu (3rd option down)

    Select the Privacy Tab

    Select "From third parties and advertisers" from the "Block Cookies" option.

     

    That will fix it.

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